Cancel Peacock through your account settings

To cancel your Peacock subscription, sign into your Peacock account on a web browser or the mobile app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.

The exact steps differ slightly between web and mobile. On the website, log in, click your profile icon in the top right, select "Account," then find "Subscription" or "Manage Subscription." On the Peacock app for iPhone or Android, go to your profile, tap "Settings," then look for subscription management options. Both routes lead to the same cancellation screen.

If you signed up through a third-party service — like Apple, Google Play, Amazon Prime Video Channels, or Roku — you cannot cancel through Peacock's website. You must cancel through that service instead, which we cover in the next section.

Key Takeaways

  • Direct Peacock subscribers cancel through their account settings on the website or app by selecting "Manage Subscription" and confirming the cancellation.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that service, not through Peacock itself.
  • You can cancel when ready or choose to cancel at the end of your current billing period so you keep access until then.
  • Peacock may offer a discount or free trial extension when you attempt to cancel — you can accept or decline before finalizing.
  • After cancellation, you lose access to Peacock content when ready if you cancel right away, or on your next billing date if you cancel at period end.

Cancel a subscription purchased through a third-party platform

If you signed up for Peacock through Apple, Google Play, Amazon Prime Video Channels, or Roku, your subscription is tied to that platform's billing system, not Peacock's. Canceling through Peacock's website or app will not work — you must cancel through the platform where you originally subscribed.

Apple (iPhone, iPad, or Mac): Open the Settings app, tap your name at the top, select "Subscriptions," find Peacock, and tap "Cancel Subscription." On a Mac, go to System Settings, click your name, select "Media & Purchases," then manage subscriptions from there.

Google Play (Android): Open the Google Play app, tap your profile icon, go to "Manage subscriptions," find Peacock, and select "Cancel subscription."

Amazon Prime Video Channels: Sign into your Amazon account on a web browser, go to "Your Account," select "Prime Video," then "Manage Your Prime Video," and find Peacock under "Channels." Click "Cancel Channel" next to Peacock.

Roku: On your Roku device, go to "Home," select "Manage subscriptions," find Peacock, and choose "Cancel."

What happens after you cancel

Once you cancel, your access to Peacock content stops either when ready or at the end of your current billing cycle, depending on which option you chose during cancellation. If you canceled to end at the next billing date, you can still watch Peacock until that date arrives. If you canceled when ready, your access ends right away.

Peacock does not refund unused portions of your subscription. If you paid for a month and cancel halfway through, you do not receive a refund for the remaining days. However, if you were charged for the next billing cycle before you canceled, contact Peacock's support team to request a refund — they sometimes grant them if you canceled within a few days of being charged.

Your account and viewing history remain in Peacock's system. If you resubscribe later, you can log back in with the same email and password, and your saved shows and watchlist will still be there.

Reactivate your subscription if you change your mind

If you canceled and want to resubscribe, you can sign back into your Peacock account with the same email and password you used before. Peacock will let you restart your subscription when ready. You will be charged at the regular subscription rate — Peacock does not automatically offer a discount to returning subscribers, though promotional rates may be available depending on the time of year.

If you subscribed through a third-party platform and canceled there, you can resubscribe through that same platform using the same process you used to sign up originally.

Contact Peacock support if cancellation is not working

If you cannot find the cancellation option in your account settings, or if the cancellation button is not responding, Peacock offers support through its website. Go to peacocktv.com, scroll to the bottom, and click "Help" or "Contact Us." You can submit a request describing the problem, and Peacock's support team will respond within a few business days.

If you subscribed through a third-party platform and cannot cancel there, contact that platform's support team instead — Apple Support, Google Play Support, Amazon Customer Service, or Roku Support — rather than Peacock. They control the billing for third-party subscriptions and can cancel on your behalf if the app or website is not working.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Peacock does not refund unused portions of your subscription. However, if you were charged for the next billing cycle before you canceled, you can contact Peacock support and request a refund — they sometimes grant them if you canceled within a few days of the charge.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancel now and resubscribe later when you are ready to watch again.

What if I subscribed through my cable or internet provider?

If Peacock came bundled with your cable or internet plan, contact your provider's customer service to remove it. Peacock itself cannot remove a bundled subscription — your provider controls that billing.

Do I lose my saved shows and watchlist when I cancel?

No. Your account, viewing history, and watchlist stay in Peacock's system after you cancel. If you resubscribe later with the same email and password, everything will be there.

How long does it take for my access to stop after I cancel?

If you chose to cancel when ready, your access stops right away. If you chose to cancel at the end of your billing cycle, you keep access until your next billing date arrives, which could be up to a month away depending on when you signed up.