Cancel Peacock through your account settings or your payment method

You can cancel Peacock directly through the Peacock website or app, or you can cancel through whatever payment method you used — your credit card company, Apple, Google Play, or Amazon. The fastest route is usually through Peacock itself, which takes about two minutes. If you cancel through your payment method instead, Peacock may not process the cancellation right away, so going through the app or website is more reliable.

Your cancellation takes effect at the end of your current billing cycle. You will keep access to Peacock until that date, then your account will lock. Peacock does not refund money for the current billing period, even if you cancel on day one of a new cycle.

Key Takeaways

  • Cancel through the Peacock app or website by going to Account Settings, then Subscription, then Cancel Subscription — this is faster than canceling through your payment method.
  • Your access continues until the end of your current billing cycle; Peacock does not refund the current period.
  • If you cancel through Apple, Google Play, or Amazon instead of Peacock directly, the cancellation may take several days to process.
  • You can restart your subscription at any time by signing back in and choosing a plan.

Cancel through the Peacock app or website

Open the Peacock app on your phone, tablet, or computer, or go to peacocktv.com in a browser. Sign in with the email and password you use for your Peacock account. Tap or click the profile icon in the top right corner, then select Account Settings.

Look for the Subscription section. You will see your current plan and billing date. Click or tap Cancel Subscription. Peacock will ask you to confirm and may offer you a discount to stay — you can ignore this and proceed with cancellation. After you confirm, you will see a message saying your subscription is set to cancel on your next billing date.

Save or screenshot this confirmation for your records. You do not need to do anything else. Your account will automatically close when the billing cycle ends.

Cancel through your payment method if you cannot access your account

If you forgot your Peacock password, cannot sign in, or no longer have access to the email address on your account, you can cancel through the payment method you used instead. This route takes longer — usually three to five business days — because the payment processor has to notify Peacock of the cancellation.

If you paid with a credit or debit card, contact your card issuer and ask them to block recurring charges from Peacock. If you subscribed through Apple, open the App Store app, tap your profile icon, select Subscriptions, find Peacock, and tap Cancel Subscription. For Google Play, open the Google Play app, tap your profile icon, select Payments and Subscriptions, then Subscriptions, find Peacock, and tap Cancel. For Amazon, go to Your Account, select Memberships and Subscriptions, find Peacock, and select Cancel Membership.

What happens after you cancel

You will receive a confirmation email from Peacock at the address on your account. This email will state your cancellation date — the last day you can watch. After that date, you will not be able to sign in or watch any content, even if you have downloaded episodes to your device.

If you change your mind, you can restart your subscription by signing back into Peacock and choosing a plan. You will not lose your watchlist or viewing history. Peacock does not charge a reactivation fee.

Avoid accidental charges after cancellation

If you cancel through your payment method instead of through Peacock, check your account settings in the Peacock app a few days later to confirm the cancellation went through. Sometimes the payment processor notifies Peacock slowly, and you may still see your subscription listed as active. If it still shows active after five business days, cancel again through the Peacock app directly.

If you see a charge from Peacock after your cancellation date, contact your payment method's customer service when ready and dispute the charge. Peacock's billing support can also reverse accidental charges — you can reach them through the Help section in your account settings.

Frequently Asked Questions

Can I get a refund if I cancel in the middle of my billing cycle?

No. Peacock does not refund unused portions of your current billing period. Your subscription remains active until the end of that cycle, then closes automatically. If you were charged twice in one month, contact Peacock support through the Help section in your account settings to request a refund.

Will I lose my watchlist and saved shows if I cancel?

Your watchlist and viewing history stay on your account. If you restart your subscription later, you will see everything you saved before. You will not be able to access your watchlist while your subscription is inactive.

What if I subscribed through a bundle like Comcast or T-Mobile?

If Peacock came free with another service, you cannot cancel Peacock separately through the Peacock app. Instead, contact the company that provides the bundle — Comcast, T-Mobile, or whoever — and ask them to remove Peacock from your account. They will handle the cancellation on their end.

How long does it take to cancel if I go through Apple or Google Play?

Cancellation through Apple, Google Play, or Amazon usually takes three to five business days to reach Peacock's system. You will keep access during this time. If you want when ready cancellation, cancel through the Peacock app or website instead.