You can cancel Prime Video through your Amazon account settings in under a minute

To cancel Prime Video, sign into your Amazon account, go to Your Account, select Prime membership, and choose Cancel membership. The cancellation takes effect when ready, though you keep access through the end of your current billing period. If you signed up through a third-party platform like Apple, Google Play, or Roku, you must cancel through that platform instead — Amazon cannot process those cancellations for you.

You will not receive a refund for the current billing period, but you can restart your membership at any time without penalty or loss of your watch history and saved preferences.

Key Takeaways

  • Cancellation through Amazon.com happens in your account settings under Prime membership and takes effect right away, though you retain access until your billing period ends.
  • If you subscribed through Apple, Google Play, Roku, or another third-party app, you must cancel through that same platform, not through Amazon.
  • You will not receive a refund for the current billing period, but you can restart your membership at any time without penalty.
  • Pausing your membership for up to three months is an option if you want to stop charges temporarily without fully canceling.

Canceling through Amazon.com

Open Amazon.com and sign in with your account credentials. Hover over Account & Lists in the top right corner and select Your Account from the dropdown menu. On the Your Account page, find and click Prime membership (it appears under the "Memberships & subscriptions" section).

On the Prime membership page, you will see your current membership status and billing date. Click the button labeled Cancel membership or End membership (the exact wording varies slightly by account). Amazon will ask you to confirm the cancellation and may show you a retention offer. Click through to confirm, and your membership will cancel when ready. You will receive a confirmation email from Amazon within a few minutes.

Your access to Prime Video continues through the end of your current billing cycle — if your next charge date is three weeks away, you can watch until then. After that date, the Prime Video app will no longer play content on your devices, and you will see a message asking you to restart your membership.

Canceling a subscription started through a third-party platform

If you signed up for Prime Video through Apple App Store, Google Play Store, Roku, Samsung TV, LG TV, or another third-party platform, Amazon does not handle the cancellation. You must cancel through the platform where you originally subscribed. The steps differ depending on which platform you used.

For Apple devices: Open the Settings app, tap your name, select Subscriptions, find Prime Video, and tap Cancel Subscription. For Google Play: Open Google Play, tap your profile icon, go to Payments and subscriptions, select Subscriptions, choose Prime Video, and tap Cancel subscription. For Roku: On your Roku device, go to Home, select Manage subscriptions, find Prime Video, and choose Cancel. For Samsung TV or LG TV, open the app store on your TV, find your subscriptions or purchases section, locate Prime Video, and select cancel.

Cancellation through a third-party platform takes effect on your next billing date, not when ready. You will keep access until that date arrives. Contact the platform's support team if you cannot locate the subscription settings in your account.

What happens after you cancel

Once you cancel, you lose access to Prime Video content after your current billing period ends. You cannot read videos to watch offline after cancellation takes effect. Any watchlist or viewing history you saved remains tied to your Amazon account, so if you restart later, those records return exactly as you left them.

Canceling Prime Video does not affect other Amazon Prime benefits like free shipping or Prime Music if you have a full Prime membership. If Prime Video was your only subscription, your full Prime membership continues unless you also cancel that separately through the same Prime membership settings page.

Pausing instead of canceling

Amazon offers the option to pause your Prime Video membership for up to three months instead of canceling outright. During a pause, you are not charged, but you also cannot watch Prime Video content. After the pause ends, your membership automatically resumes and billing restarts on the date you selected.

To pause, go to Your Account > Prime membership and look for the Pause membership option. This route works only if you subscribed directly through Amazon — third-party subscriptions through Apple, Google Play, Roku, or TV apps do not have a pause feature, so you would need to cancel and restart instead.

Reactivating your membership

You can restart your Prime Video membership at any time by returning to Your Account > Prime membership and selecting Restart membership or Rejoin Prime. There is no penalty for canceling and restarting, and you will not lose your account history, watch history, ratings, or saved preferences.

If you paused your membership, it will automatically restart on the date you selected during the pause setup. You do not need to take any action unless you want to restart before the pause period ends — in that case, you can manually restart from the same Prime membership page.

Frequently Asked Questions

Do I get a refund when I cancel Prime Video?

No. Amazon does not refund the current billing period, even if you cancel on the first day. You keep access through the end of that period, so you can continue watching until your next charge date would have occurred.

Will canceling Prime Video affect my Prime shipping?

No. Prime Video is a separate subscription from Amazon Prime. Canceling Prime Video does not touch your free shipping, Prime Music, or other Prime benefits. If you want to cancel your full Prime membership instead, that is a separate action in the same account settings.

What if I subscribed through my TV or streaming device?

Check which platform you used to sign up. If you subscribed through a Samsung TV, LG TV, Roku, Apple TV, or Fire TV app, you must cancel through that device's settings or app store, not through Amazon.com. The TV or device manufacturer handles the subscription, not Amazon directly.

Can I cancel and restart Prime Video without losing my watch history?

Yes. Your watch history, ratings, and watchlist stay attached to your Amazon account. When you restart, all that information returns when ready. You can cancel and restart as many times as you want without any penalty.

How long does it take for the cancellation to go through?

Cancellation through Amazon.com is when ready — you will see the confirmation right away and receive an email within a few minutes. If you canceled through a third-party platform like Apple or Google Play, the cancellation takes effect on your next scheduled billing date, not right away.