How to cancel Ring Subscription

You can cancel your Ring Subscription through the Ring app or on Ring's website in about two minutes. The process is the same whether you use Ring Protect Basic, Ring Protect Plus, or Ring Protect Pro. Once you cancel, your subscription ends on your next billing date — you keep access until then, but you won't be charged again.

Ring Subscription is optional. Without it, your Ring devices still work: doorbells and cameras record and send notifications when motion or someone rings the bell. The subscription adds cloud video storage (so you can watch recordings from the past 30 or 60 days, depending on your plan), professional monitoring for Ring Alarm systems, and some other features. If you decide you don't need these, cancellation is straightforward.

Key Takeaways

  • Cancel through the Ring app by going to Control Center, tapping your subscription, and selecting Cancel Subscription — no phone call needed.
  • Your subscription remains active until your next billing date, so you keep all features until then even after you cancel.
  • Ring devices continue to work after cancellation; you just lose cloud video storage and professional monitoring if you had it.
  • If you cancel and change your mind, you can restart your subscription at any time through the same menu.

Cancel through the Ring app on your phone

Open the Ring app and tap the three horizontal lines (menu icon) in the bottom right corner. Tap Control Center. Scroll down and tap the subscription plan you currently have — it will show as "Ring Protect Basic," "Ring Protect Plus," or "Ring Protect Pro" depending on which one you're paying for.

On the subscription details screen, scroll to the bottom and tap Cancel Subscription. Ring will ask you to confirm and may show you a reason-selection menu (asking why you're canceling). You can select a reason or skip this step. Tap the final confirmation button, and you're done. You'll see a message saying your subscription is canceled, and you'll receive a confirmation email.

Cancel through Ring's website

Go to ring.com and sign in to your account. Click the menu icon (three horizontal lines) in the top left, then select Subscription. You'll see your current plan listed with a button that says Manage Subscription or Cancel Subscription — the exact label depends on your account.

Click that button and follow the prompts to confirm cancellation. Ring may ask why you're canceling, but you can skip that question. Once confirmed, you'll see a message that your subscription is canceled, and an email confirmation will arrive within a few minutes.

What happens after you cancel

Your subscription stays active through your current billing period. If you were charged on the 15th of the month and you cancel on the 20th, you keep full access until the next 15th. After that date, your subscription ends and you won't be charged again.

Once your subscription ends, your Ring devices still function. Motion detection and doorbell notifications continue to work. You lose access to cloud video storage, so you won't be able to watch or read recordings from the past 30 or 60 days. If you have Ring Alarm with professional monitoring, that monitoring service stops, though the alarm system itself still works — you just won't have 24/7 professional response.

Restart your subscription later

If you cancel and later decide you want the subscription back, you can restart it at any time. Open the Ring app, go to Control Center, and tap the subscription section. You'll see an option to Start Subscription or Restart Subscription. Select your plan and confirm payment.

Restarting is the same as starting a new subscription — you'll be charged for a full month or year depending on which billing cycle you choose. There's no penalty for canceling and restarting, and you can do this as many times as you want.

If you can't find the cancel button

If you're looking at your subscription details and don't see a Cancel Subscription button, check that you're signed into the correct Ring account. Some households have multiple Ring accounts, and you may be looking at a different one than the one paying for the subscription.

If you're still stuck, Ring's support team can cancel for you over the phone or through their website chat. You can reach them through ring.com/support. Have your account email and the phone number associated with your account ready when you contact them.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Ring does not issue refunds for partial months. Your subscription remains active until your next billing date, and then it ends. You keep access to all features until that date arrives.

Do my Ring cameras stop working after I cancel?

No. Your cameras and doorbells continue to record and send notifications. You lose cloud storage of past recordings and professional alarm monitoring, but the devices themselves keep working.

Can I cancel just one subscription if I have multiple Ring devices?

Ring Subscription covers all your Ring devices on one account. You can't cancel it for one device and keep it for another. If you cancel, it cancels for everything linked to that account.

How do I know if my cancellation went through?

You'll see a confirmation message in the app or on the website when ready after you tap the final confirmation button. Ring also sends a confirmation email to the address on your account within a few minutes.

What if I want to cancel my Ring Alarm professional monitoring but keep video storage?

You can't separate these features. Ring Subscription is one plan that includes both. If you cancel, you lose both. Your alarm system continues to work locally, but you won't have professional monitoring or cloud video storage.