Cancel Starz through your account settings or your payment method

You can cancel Starz in two ways: through your Starz account online, or through the platform where you pay for it (Apple, Amazon, Google Play, or your cable provider). The fastest route depends on how you signed up. If you subscribed directly through Starz.com, log into your account and turn off auto-renewal in the billing section. If you subscribed through another service, you must cancel through that service instead — Starz cannot process the cancellation on their end.

Your access continues until the end of your current billing period, even after you cancel. You will not be charged again after that date. If you cancel mid-cycle, you do not receive a refund for the unused portion of your subscription.

Key Takeaways

  • Direct Starz subscribers cancel by logging into Starz.com, going to Account Settings, and turning off auto-renewal in the Billing section.
  • Subscribers who pay through Apple, Amazon, Google Play, or a cable provider must cancel through that platform, not through Starz.
  • Your access continues until the end of your current billing cycle after you cancel, and you will not be charged again.
  • Starz does not refund unused subscription time if you cancel before your billing period ends.

Cancel a direct Starz subscription online

Log into your account at Starz.com using your email and password. Click on your profile icon or name in the top right corner and select Account Settings or My Account from the menu.

Find the Billing or Subscription section. You will see your current plan and a button or link to manage your subscription. Click on it and look for an option that says "Cancel Subscription," "Turn Off Auto-Renewal," or "Manage Auto-Renewal." Select that option and confirm the cancellation when prompted. Starz will send a confirmation email to the address on your account.

Cancel through Apple, Amazon, Google Play, or Roku

If you subscribed to Starz through an app or another platform, you must cancel through that same platform. Starz cannot process the cancellation for you.

Apple (iPhone, iPad, or Mac): Open the Settings app, tap your name at the top, select Subscriptions, find Starz, and tap Cancel Subscription. Amazon Prime Video: Go to Your Account, select Memberships and Subscriptions, find Starz, and click Cancel Channel. Google Play: Open Google Play, tap your profile icon, select Payments and Subscriptions, then Subscriptions, find Starz, and tap Cancel Subscription. Roku: Go to Roku Home, select Subscriptions, find Starz, and select Cancel.

Cancel through your cable or satellite provider

If Starz is bundled with your cable, satellite, or streaming package, contact your provider directly. Call the customer service number on your bill or log into your provider's website or app. Tell them you want to remove Starz from your account. Some providers let you remove it online; others require a phone call.

Your provider will confirm the cancellation and tell you when it takes effect. You will continue to see Starz in your channel lineup or app until your current billing cycle ends, but you will not be charged for it after that date.

What happens after you cancel

You can watch Starz content until 11:59 p.m. on the last day of your billing cycle. After that time, your account will no longer have access to the service. If you signed in on multiple devices, you will be logged out automatically once your subscription ends.

If you change your mind, you can resubscribe at any time by logging back into your account or downloading the Starz app. You will not lose your watchlist or viewing history if you resubscribe within a reasonable time, though Starz does not publish a specific window for how long that data is kept.

Troubleshooting cancellation problems

If you cannot find the cancellation option in your account, try logging out and logging back in, or clear your browser cache and cookies. If you are using an older version of the Starz app, update it to the latest version from your device's app store.

If you subscribed through a third-party platform and the cancellation option is not visible there, contact that platform's customer service — not Starz. For example, if you subscribed through Amazon Prime Video, Amazon's support team handles the cancellation, not Starz support. If you subscribed directly through Starz and still cannot cancel, contact Starz customer service through their website or app for help.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Starz does not refund unused subscription time. Your access continues until the end of your current billing period, and you are not charged after that date, but you do not receive money back for the days remaining.

Can I pause my subscription instead of canceling?

Starz does not offer a pause or hold feature. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, you will need to cancel and resubscribe later.

How do I cancel if I forgot my password?

Go to the Starz login page and click "Forgot Password." Enter your email address and follow the link in the reset email to create a new password. Once you log in, you can cancel through your account settings as described above.

What if my subscription was charged after I canceled?

Contact the platform where you pay (Apple, Amazon, Google Play, your cable provider, or Starz directly) and explain that you were charged after cancellation. They can review your account and issue a refund if the charge was made in error. Keep your cancellation confirmation email as proof.