Where to find and cancel your Amazon subscriptions

You cancel most Amazon subscriptions through your account settings, not through the product page or your email. Log into Amazon.com, go to Account & Lists in the top right, select Your Account, then find Memberships and subscriptions. This page shows every active subscription tied to your account — Prime, Subscribe & Save orders, Kindle Unlimited, Amazon Music, and anything else you're paying for monthly or annually.

Once you're on the Memberships and subscriptions page, find the subscription you want to stop and click Manage or Cancel subscription. The exact button name depends on the subscription type. For most subscriptions, you'll see an option to cancel when ready or at the end of your current billing period. Choose whichever you prefer — if you cancel mid-cycle, you typically keep access until your paid period ends, then it stops.

If you subscribed through a third-party app or website (not directly through Amazon), you may need to cancel through that app instead. Check your email receipt to see where the charge is coming from. Some subscriptions bill through Amazon but are managed elsewhere.

Key Takeaways

  • Go to Account & Lists, then Your Account, then Memberships and subscriptions to see all active subscriptions in one place.
  • Click Manage or Cancel subscription next to the one you want to stop — you don't cancel from the product page.
  • You can cancel when ready or wait until the end of your current billing cycle, and you'll keep access through the paid period either way.
  • If you subscribed through a third-party app, you may need to cancel there instead of in your Amazon account.
  • Check your email receipt if you're unsure where a subscription is being managed.

What happens when you cancel

When you cancel a subscription, Amazon stops charging you on the next billing date. If you chose to cancel when ready, your access ends right away — you lose Prime benefits, Kindle Unlimited books, or whatever the subscription provided. If you chose to cancel at the end of your billing period, you keep full access until that date arrives, then the subscription turns off automatically.

You won't get a refund for the current billing period, even if you cancel on day one. Amazon's policy is that subscriptions are non-refundable once the billing cycle has started. The exception is if you cancel within a specific window — for example, some subscriptions offer a trial period where you can cancel free, but once the trial ends and you're charged, that refund window closes.

After cancellation, you can always resubscribe later. Your settings and preferences may be saved depending on the service — for instance, if you cancel Prime and rejoin, your address and payment method are still on file.

Cancelling Prime membership specifically

Amazon Prime works the same way as other subscriptions but is worth walking through separately because it's the most common one. Go to Memberships and subscriptions, find Prime Membership, and click Manage Membership. You'll see your renewal date and a button that says Cancel membership or End membership.

Amazon will ask you why you're cancelling — this is optional to answer, but the feedback helps them. You'll then choose whether to cancel when ready or at the end of your current billing period. If you cancel mid-cycle, you keep Prime benefits (free shipping, Prime Video, Prime Music) until your paid period ends. After that date, the membership stops and you're no longer charged.

If you have an active Subscribe & Save order set up with Prime discounts, cancelling Prime doesn't automatically cancel those orders. You'll need to manage Subscribe & Save separately if you want to stop those deliveries too.

Cancelling Subscribe & Save orders

Subscribe & Save is different from a membership — it's a recurring delivery of a specific product. You manage these through the same Memberships and subscriptions page, but each order is listed separately. Find the product you want to stop receiving, click Manage, and then Cancel subscription.

You can also pause a Subscribe & Save order instead of cancelling it entirely. If you click Manage, you'll see an option to pause the next delivery for up to three months. This is useful if you have enough of the product on hand but want to restart deliveries later without signing up again.

Subscribe & Save orders don't have a refund period — once you're charged, the charge is final. However, you can cancel before the next billing date to prevent the next charge from going through.

Cancelling Kindle Unlimited and other digital subscriptions

Kindle Unlimited, Amazon Music Unlimited, and similar digital subscriptions all cancel from the same Memberships and subscriptions page. Find the service, click Manage, and look for Cancel subscription or End membership. Most digital subscriptions let you cancel when ready, and you lose access right away — you won't be able to read Kindle Unlimited books or listen to Music Unlimited once the cancellation goes through.

Some digital subscriptions offer a free trial period. If you're still in the trial, cancelling before the trial ends means you won't be charged at all. Check the cancellation screen to see if you're in a trial period.

If you have multiple digital subscriptions (for example, both Kindle Unlimited and Music Unlimited), each one is listed separately on the Memberships and subscriptions page. You cancel them individually — stopping one doesn't affect the others.

If you can't find a subscription to cancel

Sometimes a subscription doesn't show up on the Memberships and subscriptions page. This usually means it's being billed through a different account, a different email address, or a third-party service that just happens to process the charge through Amazon.

Check your credit card or bank statement for the charge. Look at the merchant name — if it says "Amazon" but you can't find it in your account, try logging into a different Amazon account if you have one. If the merchant name is something other than Amazon (like a publisher or app developer), you'll need to cancel through their website or app instead.

You can also contact Amazon Customer Service through the Contact Us page in your account. They can search your account history and tell you exactly what the charge is and where to cancel it.

Preventing unwanted charges after cancellation

After you cancel, check your next billing statement to confirm the charge stopped. Most subscriptions stop when ready, but it can take a billing cycle or two for the system to fully process the cancellation. If you see a charge after cancelling, contact Amazon Customer Service with your cancellation confirmation and ask for a refund.

If you're worried about accidentally resubscribing, you can remove your payment method from your account temporarily, though this will also block other purchases. A safer approach is to set a calendar reminder for the day after your cancellation takes effect, then check your account to confirm the subscription is gone.

Keep your cancellation confirmation email if Amazon sends one. It's proof you cancelled and can help if there's a dispute about a charge.

Frequently Asked Questions

Do I get a refund if I cancel mid-cycle?

No. Amazon subscriptions are non-refundable once the billing period has started. If you cancel on day one of a monthly cycle, you've already paid for the full month and won't get that money back. You will keep access through the end of that paid period.

What's the difference between cancelling when ready and cancelling at the end of the billing period?

Cancelling when ready stops your access right away and you lose the subscription benefits. Cancelling at the end of the billing period lets you keep using the subscription until your current paid period ends, then it stops automatically. Either way, you're not refunded for the current cycle.

If I cancel Prime, do my Subscribe & Save orders cancel too?

No. Subscribe & Save orders are separate from Prime membership. Cancelling Prime stops your membership benefits, but your Subscribe & Save orders keep running unless you cancel them separately. You'll lose the Prime discount on those orders, but the deliveries continue.

Can I cancel a subscription through the Amazon app instead of the website?

Yes. Open the Amazon app, tap the menu icon, go to Account, then Memberships and subscriptions. The process is the same as on the website — find the subscription and tap Cancel or Manage.

What if I see a charge from Amazon but can't find the subscription in my account?

Check your bank statement to see the exact merchant name. If it's not "Amazon" but something else, the subscription is managed through a third-party service. If it does say Amazon, you may have a second account or the subscription may be linked to a different email address. Contact Amazon Customer Service and provide the charge date — they can locate it for you.