Cancel Uber Eats Pass directly in the app or on the website
To cancel your Uber Eats Pass subscription, open the Uber Eats app on your phone or go to ubereats.com on a computer. Tap or click the account icon (usually in the bottom right corner of the app or top right on the website), then select "Uber Eats Pass" or "Subscriptions." You'll see your active Pass listed with a "Manage" or "Cancel" button. Tap or click that button, then confirm the cancellation when prompted.
The cancellation takes effect when ready. You will not be charged again, but you keep access to your Pass benefits through the end of your current billing period. For example, if you're charged on the 15th of each month and you cancel on the 20th, you can still use your Pass until the 15th of the next month.
If you're having trouble finding the cancellation option in your app, make sure you're signed into the account that holds the subscription. Some users have multiple accounts, and the Pass may be tied to a different email address than the one you're currently using.
Key Takeaways
- You can cancel Uber Eats Pass through the app or website by going to your account settings and selecting the subscription management option.
- Cancellation is when ready, but you keep your Pass benefits through the end of your current billing cycle.
- If you cancel partway through a billing period, you will not receive a refund for the unused time.
- You can reactivate your Pass at any time by going back to the same menu and selecting it again.
What happens to your account after cancellation
Once you cancel, your Uber Eats Pass is no longer active after your current billing period ends. You can still use Uber Eats to order food, but you'll pay full delivery fees and won't receive the other Pass perks like reduced fees on orders or exclusive deals.
Your account itself stays open. Your saved addresses, payment methods, and order history remain in place. You're not deleting your Uber Eats account—you're only removing the subscription.
Refunds and billing after cancellation
Uber Eats does not refund unused portions of your subscription. If you're charged on the 1st of the month and cancel on the 10th, you've paid for the full month and won't get money back for the remaining 20 days. You do keep access to the Pass through the end of that billing period, so you can still use the benefits you've paid for.
After your current billing period ends, you will not be charged again. Check your next billing date before you cancel if you want to time the cancellation to avoid paying for an extra month.
Reactivating your Pass after cancellation
You can turn your Pass back on at any time by going to the same account menu where you canceled it. Select "Uber Eats Pass" and choose the option to reactivate or restart your subscription. You'll be charged the current Pass price (which may differ from what you paid before) on your next billing date.
If you canceled because the price increased or you weren't using it enough, Uber sometimes offers discounted rates to returning subscribers. Check the reactivation screen to see if a promotional rate is available before you confirm.
If you can't find the cancellation option
If the cancellation button isn't showing up in your app, try these steps: First, sign out completely and sign back in. Second, update your Uber Eats app to the latest version—older versions sometimes have bugs with the subscription menu. Third, try canceling on the website instead of the app, or vice versa.
If you still can't cancel through the app or website, contact Uber Eats support through the app. Tap the account icon, then "Help," then "Account & Payment." Describe your issue and request to cancel your Pass. Support can cancel it for you and confirm the cancellation in writing.
Canceling a Pass you didn't sign up for
If you see an Uber Eats Pass charge on your card but don't remember signing up, someone else may have added it to your account. Check whether you share your Uber account with a family member or whether your login credentials were used by someone else.
If you didn't authorize the subscription, cancel it through your account settings as described above, then change your Uber password. Review your recent orders to see if anything looks unfamiliar. If the charge appears fraudulent, contact your credit card company to dispute it and ask them to reverse the charge.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Uber Eats does not refund unused time on your subscription. You keep access to your Pass through the end of your current billing period, but you won't receive money back for the days remaining after you cancel.
Can I pause my subscription instead of canceling?
Uber Eats does not offer a pause option. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you'll need to cancel and then reactivate later when you're ready to use it again.
What if my Pass was included in a promotion or trial?
Promotional or trial subscriptions cancel the same way as paid ones. Go to your account settings, select your subscription, and tap cancel. Make sure you cancel before the trial period ends, or you'll be charged the full price when the trial converts to a paid subscription.
Do I lose my saved addresses and payment methods when I cancel?
No. Canceling the Pass subscription does not delete your Uber Eats account or any of your saved information. Your addresses, payment methods, and order history stay in place, and you can still order food without the Pass.
How do I know if my cancellation went through?
After you confirm the cancellation, you should see a message saying your Pass has been canceled. Check your email for a confirmation message from Uber. You can also go back to your account settings and verify that the Pass is no longer listed under active subscriptions.