You can cancel Hulu through your account settings on the Hulu website or app, by phone, or through the platform where you signed up

The fastest way to cancel is to log into your Hulu account, go to Account settings, and select Cancel Subscription. The process takes about two minutes. If you signed up through a third-party platform like Apple, Amazon Prime Video Channels, or The Roku Channel, you must cancel through that platform instead — Hulu cannot process the cancellation for you. You can also call Hulu's customer service at 1-888-265-6650 to cancel over the phone.

Your access ends at the end of your current billing cycle, not when ready. If you are billed on the 15th of each month and cancel on the 10th, you keep watching until the 15th. Hulu does not refund unused portions of your subscription, so cancelling mid-cycle means you lose that money.

Key Takeaways

  • Cancellation through Hulu's website or app takes effect at the end of your current billing period, not right away.
  • If you subscribed through Apple, Amazon, Roku, or another third-party service, you must cancel through that service, not through Hulu directly.
  • Hulu does not refund the unused portion of your subscription if you cancel before your billing date.
  • You can cancel by logging into your account settings, calling customer service at 1-888-265-6650, or contacting the third-party platform where you signed up.

Cancelling through the Hulu website or app

Log into your Hulu account on the website or open the Hulu app on your phone, tablet, or streaming device. On the website, click the profile icon in the top right corner and select Account. On the app, go to the menu (usually three horizontal lines) and tap Account. Look for the Subscription section and click or tap Cancel Subscription.

Hulu will ask you to confirm and may show you a retention offer — a discount or free trial period to keep you subscribed. You can accept the offer or proceed with cancellation. Once you confirm, your subscription is cancelled and you will receive a confirmation email with the date your access ends.

Cancelling a subscription through a third-party platform

If you signed up for Hulu through Apple, Amazon Prime Video Channels, Google Play, Roku, or another third-party service, you cannot cancel directly with Hulu. You must cancel through the platform where you signed up. The steps differ for each platform, so locate the service you used when you first subscribed.

Apple: Go to Settings, tap your name, select Subscriptions, find Hulu, and tap Cancel Subscription. Amazon Prime Video Channels: Open Prime Video, go to Your Account, select Manage Your Prime Video Channels, find Hulu, and click Cancel Channel. Google Play: Open Google Play, go to your account, select Subscriptions, find Hulu, and tap Cancel Subscription. Roku: Go to Roku Home, select Subscriptions, find Hulu, and select Cancel. Each platform processes the cancellation independently from Hulu.

Cancelling by phone

Call Hulu customer service at 1-888-265-6650. Have your account email address ready. A representative will confirm your identity and process the cancellation. This method is useful if you are having trouble cancelling online or if you want to discuss a retention offer before you go.

Phone lines are typically open seven days a week, though wait times vary by time of day and season. If you signed up through a third-party platform, the representative may direct you to cancel through that platform instead, since Hulu does not have access to those accounts.

What happens after you cancel

You keep your access until the end of your current billing cycle. If you are on a monthly plan and your next billing date is in five days, you can watch until that date. After your billing date passes, you lose access to all Hulu content and your account is closed. You will not be charged again.

If you cancel a free trial before it ends, your access stops when ready — you do not get to keep watching until the trial period ends. Paid subscriptions work differently: you always keep access through the end of the billing period, even after you cancel.

Pausing your subscription instead of cancelling

Hulu does not offer a pause or freeze option. Your only choices are to keep your subscription active or cancel it. If you want to stop paying but might return later, you must cancel and sign up again when you are ready.

There is no penalty for signing up again after you cancel. When you resubscribe, you may see a promotional offer for returning subscribers, which can lower your first month's cost. Your previous watch history and saved shows remain tied to your account if you use the same email address to sign back up.

Reactivating a cancelled subscription

If you cancelled and want to resubscribe, log into your Hulu account and select Reactivate Subscription, or sign up as a new subscriber. Reactivating keeps your profile, watch history, and saved shows intact. Signing up fresh with a different email address gives you a new account but may may have access to you for a promotional rate if Hulu is running an offer for new subscribers at that time.

Reactivation is faster than signing up again from scratch, since your payment method and preferences are already on file. If you cannot remember your password, use the "Forgot Password" link on the login page to reset it before you attempt to reactivate.

Frequently Asked Questions

Do I get a refund if I cancel before my billing date?

No. Hulu does not refund unused portions of your subscription. If you are billed monthly on the 20th and cancel on the 10th, you lose the money for those ten days. To avoid this, you can cancel on or after your billing date.

What if I signed up through a bundle with Disney+ or ESPN+?

You must cancel through the platform where you signed up. If you purchased the bundle through Apple, Amazon, or another third party, follow that platform's cancellation steps. If you signed up directly with Disney, go to your Disney+ account settings and manage your bundle there.

Can Hulu customer service cancel my account for me?

Yes. Call 1-888-265-6650 and a representative can process the cancellation over the phone. Have your account email ready. This is the same as cancelling yourself — your access ends at the end of your billing cycle.

Will I lose my watch history and saved shows if I cancel?

Your watch history and saved shows stay with your account if you reactivate later using the same email address. If you sign up as a completely new subscriber with a different email address, that information is lost.

What if I cannot log into my account to cancel?

Call Hulu customer service at 1-888-265-6650. They can verify your identity using your email address or phone number and cancel the subscription without you needing to log in. This is also the route to use if you forgot your password.