How to cancel Hulu

You can cancel Hulu through your account settings on the Hulu website or mobile app. The process takes a few minutes and stops your subscription at the end of your current billing cycle — you keep access until that date, then your account closes. If you cancel partway through a billing period, you do not receive a refund for the unused time.

The exact steps depend on whether you pay Hulu directly or through another service like Apple, Google Play, Amazon Prime Video, or Roku. If you subscribed through one of those platforms, you must cancel through that platform's app or website, not through Hulu itself.

Key Takeaways

  • Cancellation through Hulu's website or app takes effect at the end of your current billing cycle, and you keep watching until that date.
  • If you subscribed through Apple, Google Play, Amazon Prime Video, or Roku, you must cancel through that platform, not through Hulu.
  • Hulu does not refund unused portions of your billing cycle when you cancel mid-period.
  • You can pause your subscription for up to three months instead of canceling if you want to return later without losing your profile and settings.

Canceling directly through Hulu

Log into your Hulu account on the website or open the Hulu app on your phone or streaming device. Go to your Account settings — on the website, click the profile icon in the top right corner and select Account. On the mobile app, tap the profile icon at the bottom right, then select Account.

Find the Subscription section and look for the option to manage or change your plan. Select Cancel Subscription or a similar option. Hulu will show you the date your access ends and ask you to confirm. Once you confirm, your subscription cancels and you will receive a confirmation email.

Canceling a subscription through a third-party platform

If you subscribed to Hulu through Apple, Google Play, Amazon Prime Video, or Roku, canceling through Hulu's website will not work. You must cancel through the platform where you set up the subscription.

Apple (iPhone, iPad, Mac): Open Settings, tap your name, select Subscriptions, find Hulu, and tap Cancel Subscription. On Mac, go to System Settings, click your name, select Subscriptions, find Hulu, and click Edit, then Cancel.

Google Play: Open the Google Play app, tap your profile icon, select Subscriptions, find Hulu, and tap Cancel Subscription.

Amazon Prime Video: Go to Your Account on Amazon, select Memberships and Subscriptions, find Hulu, and click Cancel Subscription.

Roku: On your Roku device, go to Home, select Subscriptions, find Hulu, and select Cancel.

Pausing instead of canceling

Hulu allows you to pause your subscription for up to three months without canceling. When you pause, your billing stops but your profile, watchlist, and viewing history remain saved. After the pause period ends, your subscription automatically resumes unless you cancel it.

To pause, go to Account settings and look for the option to pause your subscription. Select your pause length — you can choose one, two, or three months. Your access stops when ready, but you can resume at any time before the pause period ends by going back to Account settings and selecting Resume.

What happens after you cancel

Once your billing cycle ends, you lose access to Hulu. You cannot watch any content, and your account becomes inactive. If you want to return later, you can resubscribe at any time, but you will start a new subscription at the current price — you do not get a discount for being a former subscriber.

Your profile and watchlist are deleted after a period of inactivity, though Hulu does not publicly state exactly how long that takes. If you think you might return within a few months, pausing is safer than canceling because it preserves your account data.

Billing and refunds

Hulu charges on the same day each month. If you cancel on the 15th of the month but your billing date is the 20th, you will be charged for the full month on the 20th, then your access ends on the 20th of the following month. Hulu does not refund the portion of the month you do not use.

To avoid an unwanted charge, cancel before your next billing date. Check your Account settings to see when you are billed. If you are charged after canceling, contact Hulu's support through the Help section of your account to request a refund — they sometimes grant them in specific situations, though refunds are not may provide.

Frequently Asked Questions

Can I get a refund if I cancel mid-billing cycle?

Hulu does not automatically refund unused time when you cancel. However, if you contact Hulu support through your account's Help section and explain your situation, they may grant a refund in some cases. There is no may provide, but it is worth asking if you cancel shortly after being charged.

What if I subscribed through a bundle with Disney+ and ESPN+?

If you have the Disney Bundle (Hulu, Disney+, and ESPN+ together), canceling Hulu through your account settings removes only Hulu from the bundle. Disney+ and ESPN+ remain active and you continue to be charged for them. To cancel the entire bundle, go to Account settings and select Cancel Bundle, or cancel each service individually.

Will I lose my watchlist and recommendations if I cancel?

Your profile data is deleted after a period of inactivity following cancellation. If you think you might return within a few months, pause your subscription instead — pausing keeps your watchlist and viewing history intact while stopping your charges.

Can I cancel Hulu through customer service?

You can contact Hulu support through the Help section of your account, but they will direct you to cancel through your account settings or the third-party platform where you subscribed. Hulu does not cancel subscriptions over the phone or email.