How to cancel Hulu on your account

To cancel Hulu, log into your account on Hulu.com, go to your Account settings, select Subscription, and click Cancel Subscription. Hulu will ask you to confirm the cancellation and may offer you a discount to stay — you can accept or decline. Your access ends at the end of your current billing cycle, not when ready. If you subscribed through a third party like Apple, Amazon, or Verizon, you must cancel through that service instead, not through Hulu itself.

The exact steps depend on whether you use the website, the mobile app, or a streaming device. On the website and most apps, the path is Account > Subscription > Manage Subscription > Cancel. On some devices like Roku or Fire TV, you may need to cancel through the device's app store or subscription settings rather than within the Hulu app itself. Check which method you used to sign up — that is usually where you cancel.

Key Takeaways

  • Cancellation takes effect at the end of your current billing cycle, so you keep access until that date even after you cancel.
  • If you subscribed through Apple, Amazon, Verizon, or another third party, cancel through that service, not through Hulu's website.
  • Hulu may offer a discount or lower price to keep you subscribed — you can take the offer or proceed with cancellation.
  • On streaming devices like Roku or Fire TV, cancellation usually happens in the device's app store or settings, not in the Hulu app itself.

Canceling through the Hulu website

Open a web browser, go to Hulu.com, and sign in with your email and password. Click your profile icon in the top right corner and select Account from the dropdown menu. Under the Subscription section, click Manage Subscription. You will see your current plan, billing date, and a Cancel Subscription button. Click it.

Hulu will show you a confirmation screen that lists your plan details and the date your access ends. It may also display a retention offer — a lower price or discount to keep your subscription. Read the offer carefully; some are one-time discounts for a set number of months, while others are permanent price reductions. If you want to take the offer, click Accept. If you want to cancel anyway, click Continue to Cancellation, then confirm by clicking Cancel Subscription again.

Canceling through the Hulu mobile app

Open the Hulu app on your phone or tablet and tap the profile icon, usually in the bottom right corner. Select Account, then Subscription or Manage Subscription. Tap Cancel Subscription and follow the same confirmation steps as the website. The app will show your end date and any retention offers before you finalize the cancellation.

If you cannot find the cancellation option in the app, try canceling through the website instead — some older app versions have limited account management features. You can also cancel through your phone's settings if you subscribed via an in-app purchase on iOS or Android, though the website method is usually clearer.

Canceling a subscription through a third-party service

If you signed up for Hulu through Apple, Amazon Prime Video, Verizon, The Roku Channel, or another bundled service, you must cancel through that service, not through Hulu itself. Canceling on Hulu's website will not work because Hulu does not manage your billing — the third party does.

For Apple (iPhone, iPad, or Mac): Open Settings, tap your name, select Subscriptions, find Hulu, and tap Cancel Subscription. For Amazon Prime Video: Go to Your Account > Prime Video Settings > Manage Your Prime Video Subscription > Cancel Your Subscription. For Verizon: Log into your Verizon account online, go to Subscriptions, find Hulu, and select Cancel. For Roku: Go to Roku Settings > Subscriptions > Manage Subscriptions, find Hulu, and cancel from there. If you subscribed through a different service, visit that service's account settings and look for a Subscriptions or Billing section.

What happens after you cancel

Your Hulu access continues until the end of your current billing period. If your next billing date is in two weeks, you can watch until that date, then your account stops working. You will not be charged again. If you cancel mid-cycle, you do not receive a refund for the unused portion of that month.

After your access ends, you can resubscribe at any time by logging back in or signing up as a new user. If you resubscribe within a short time, Hulu may offer you a promotional rate for returning customers. Your watch history and saved shows remain tied to your account, so you can pick up where you left off if you come back.

If Hulu offers you a discount to stay

When you click Cancel Subscription, Hulu often shows a retention offer before processing your cancellation. These offers vary — some reduce your monthly price for three months, others lower it permanently, and some offer a free month or two. Read the terms carefully to see how long the discount lasts and what the price will be after.

You do not have to accept the offer. If the lower price still does not fit your budget or you straightforward do not want the service, click Continue to Cancellation and proceed. Hulu will not penalize you for declining, and you can cancel without the discount. Some people find the offer worth reconsidering; others find it does not change their decision. The choice is yours.

Troubleshooting cancellation problems

If the Cancel Subscription button does not appear, you may be logged into the wrong account. Sign out completely and sign back in with the email address you use for Hulu. If you still cannot find the option, try canceling through the website instead of the app, or vice versa.

If you subscribed through a third party and the cancellation button is missing from that service's account settings, contact that service's customer support — Apple, Amazon, Verizon, or Roku — rather than Hulu. They manage your billing and can cancel on their end. If you are unsure which service you subscribed through, check your email for a receipt or billing statement; it will show the company that charged you.

Frequently Asked Questions

Do I get a refund if I cancel in the middle of a billing cycle?

No. Hulu does not refund unused portions of your current month. Your access continues until the end of that billing period, but you will not receive money back. If you want to avoid paying for a full month you will not use, cancel on the day before your next billing date.

Can I pause my Hulu subscription instead of canceling?

Hulu does not offer a pause feature. Your options are to keep your subscription active or cancel it. If you think you might return soon, canceling is fine — you can resubscribe whenever you want, and your watch history stays with your account.

What if I subscribed through my cable or phone provider?

If Hulu came bundled with your Verizon, AT&T, or other provider plan, cancel through that provider's account portal or by calling their customer service. Do not cancel through Hulu's website, because the provider manages your billing, not Hulu.

Will I lose my saved shows and watch history if I cancel?

No. Your account information, including your watch list and viewing history, stays on file. If you resubscribe later, everything will be there. You only lose access to watch new content while your subscription is inactive.

How long does it take for my access to end after I cancel?

Your access ends on your next scheduled billing date, not when ready. If you cancel on the 15th and your billing date is the 25th, you can watch until the 25th. After that date, the app will ask you to resubscribe.