What you get with a Kansas City Star subscription
The Kansas City Star is a daily newspaper based in Kansas City, Missouri, owned by Lee Enterprises. A subscription gives you access to news coverage of Kansas City and the surrounding region, national news, sports, business, and opinion content. The Star publishes in print and online, and subscription options differ depending on whether you want print delivery, digital access, or both.
Print subscriptions arrive at your home on a schedule you choose — typically daily, weekends only, or select days. Digital subscriptions let you read the Star's website and mobile app without a print edition. Bundled subscriptions combine both. The cost and terms vary by which option you pick and what promotions are running at the time you order.
Key Takeaways
- The Kansas City Star offers print delivery, digital-only access, and combined subscriptions at different price points.
- You can order a subscription directly through the Star's website or by phone, and pause or cancel anytime.
- Print delivery is available in the Kansas City metro area; digital access works anywhere.
- The Star frequently runs promotional rates for new subscribers, especially for digital and bundled plans.
Print subscription delivery area and frequency options
Print subscriptions are delivered within the Kansas City metropolitan area, which includes parts of Kansas and Missouri. The exact delivery zone depends on your address — you can enter your zip code on the Star's website to confirm whether print delivery is available where you live.
Once you confirm delivery is available, you choose how often the paper arrives: seven days a week (daily including Sunday), weekends only (Saturday and Sunday), or select weekdays. Some subscribers choose daily delivery, others prefer just the Sunday edition or weekend papers. The frequency you pick affects the monthly or annual cost.
Digital subscription and online access
A digital-only subscription gives you access to all Star content on the website and through the mobile app for iOS and Android. You log in with your subscriber account to read articles, watch videos, and browse sections like sports, business, and opinion. Digital subscriptions work anywhere — you do not need to live in the Kansas City area.
Digital access typically costs less than print delivery because there are no printing or shipping costs. The Star often offers introductory rates for digital subscriptions, sometimes at a steep discount for the first month or two, then a regular monthly rate after that. You can read on multiple devices with one account.
How to start a subscription
To order a subscription, visit the Kansas City Star's website and look for the subscription or "Subscribe" section. You will enter your address (for print) or email (for digital), choose your subscription type and frequency, and provide payment information. Most subscriptions renew automatically each month or year unless you pause or cancel.
You can also call the Star's customer service line to order by phone. A representative can answer questions about what is available in your area, explain the current promotional rates, and set up your account over the phone. The phone number is usually listed on the Star's website under "Contact Us" or "Customer Service."
Pausing, changing, or canceling your subscription
You can pause a subscription temporarily without canceling it — useful if you are traveling or want a break. Pauses typically last from a few days to a few weeks, depending on what the Star allows. You manage pauses through your online account or by calling customer service.
To change your subscription — for example, switching from daily print to weekends only, or adding digital to an existing print subscription — log into your account and update your preferences. Changes usually take effect on your next billing date. If you want to cancel, you can do so through your account or by contacting customer service; most subscriptions have no cancellation fee.
Promotional rates and current offers
The Kansas City Star regularly runs promotions for new subscribers, especially for digital and bundled plans. These might offer the first month at a reduced rate, a discount for the first three months, or a special annual price. Promotional rates are temporary — after the promotional period ends, your subscription renews at the regular rate unless you cancel.
Rates and promotions change frequently, so the best way to see what is currently available is to visit the Star's subscription page directly. You will see the options and prices that explore to your address or account type right now. Existing subscribers sometimes receive separate promotional offers in the mail or email.
Payment and billing
Subscriptions are billed monthly or annually, depending on what you choose at signup. Payment is made by credit card, debit card, or bank account. Your billing date is set when you start the subscription — for example, if you sign up on the 15th, you are billed on the 15th of each month.
You can update your payment method anytime through your online account. If a payment fails, the Star will typically attempt to charge again before suspending your subscription. You can view your billing history and upcoming charges in your account dashboard.
Frequently Asked Questions
Can I get a print subscription if I live outside Kansas City?
Print delivery is limited to the Kansas City metropolitan area. If you live outside that zone, a digital subscription is your option. You can check whether your address qualifies for print delivery by entering your zip code on the Star's website.
What happens if I miss a delivery or do not receive my paper?
Contact customer service right away with the date you missed the paper. They can investigate the delivery issue and may credit your account or redeliver the paper. Reporting missed deliveries quickly helps the Star track delivery problems in your area.
Can I read the Star on more than one device with one subscription?
Yes, digital subscriptions allow you to log in on multiple devices — phone, tablet, and computer. You use the same username and password across all devices. Print subscriptions do not include digital access unless you purchase a bundled subscription.
Do I have to commit to a long-term contract?
No. Most Kansas City Star subscriptions renew month to month or year to year, but you can pause or cancel anytime without penalty. There is no minimum commitment period.
How do I contact customer service if I have a problem?
The Star's customer service team is reachable by phone, email, or through the website's contact form. The phone number and email address are listed on the subscription or customer service page. Response times vary, but phone support is usually the fastest way to resolve an issue.