What the Lawrence Journal World subscription includes
The Lawrence Journal World is a daily newspaper serving Lawrence, Kansas, and the surrounding region. A subscription gives you access to local news, sports coverage, opinion pieces, and community information. The paper publishes seven days a week, and you can read it in print, online, or both depending on which subscription plan you choose.
The Lawrence Journal World is owned by the Journal-World Companies and has been publishing since 1879. It covers city government, schools, courts, business, and events in Lawrence and Douglas County. The newsroom also maintains a website at ljworld.com where some content is free and some requires a subscription to read.
Key Takeaways
- The Lawrence Journal World offers print-only, digital-only, and print-plus-digital subscription plans at different price points.
- You can start, pause, or stop your subscription through your online account or by calling the customer service number on your bill.
- Digital access begins when ready after you set up your account, while print delivery typically starts within one to two business days.
- The paper publishes seven days a week, and your subscription includes access to the full archive of past articles on the website.
Subscription plan options and pricing
The Lawrence Journal World offers three main types of subscriptions: print only, digital only, and a combination of both. Print subscriptions deliver the newspaper to your home or business each morning. Digital subscriptions give you access to ljworld.com and the mobile app. The combination plan includes both the printed paper and online access.
Pricing varies depending on how long you commit to a subscription and which plan you choose. You can usually find current rates on the Journal World website or by calling their customer service line. Many newspapers offer introductory rates for new subscribers that are lower than the regular price, so asking about new subscriber offers is worth doing when you call.
The paper also sells single copies at newsstands and convenience stores if you want to try it before subscribing. Some libraries in the Lawrence area keep copies available for public use as well.
How to start a subscription
You can start a subscription online through ljworld.com or by phone. To start online, go to the website and look for a "Subscribe" button, usually located at the top or bottom of the page. You will enter your name, address, email, and payment information. The system will ask you which plan you want and when you want your subscription to begin.
If you prefer to call, the customer service number appears on the Journal World website and in the newspaper itself. A representative can walk you through plan options, answer questions about pricing, and set up your account over the phone. Phone lines are typically open during business hours, Monday through Friday.
After you complete your order, you will receive a confirmation email with your account details. Digital access usually starts right away so you can log in and read online when ready. Print delivery typically begins within one to two business days, depending on your address and the day you order.
Managing your account and making changes
Once you have an active subscription, you can manage your account through the website. Log in with your email address and password to view your subscription details, update your payment method, or change your delivery address. The account page also shows your billing history and renewal date.
If you need to pause your subscription temporarily—for example, while you are traveling—you can do that through your account settings or by calling customer service. Pausing is different from canceling; it holds your subscription without charging you for a set period, then resumes automatically on the date you choose.
To make changes to your plan, such as switching from digital-only to print-plus-digital, contact customer service by phone or through your account settings. They can usually process plan changes within one business day. If you have questions about your bill or charges, the customer service team can explain what each line item means and help you resolve billing issues.
Troubleshooting common subscription problems
If your digital access is not working, first check that you are using the correct email address and password. If you have forgotten your password, use the "Forgot Password" link on the login page to reset it. The system will send you a reset link by email within a few minutes.
If you are not receiving the print edition, check that your address is correct in your account settings. Delivery problems sometimes happen due to weather, holidays, or address issues. Call customer service to report a missing paper; they can often arrange a replacement or credit to your account. If delivery problems continue, they may be able to troubleshoot whether the issue is with your address, your carrier route, or something else.
If you see a charge on your credit card that you do not recognize, log into your account to check your billing history. Subscriptions renew on a regular schedule, so a charge might be a renewal you forgot about. If the charge does not match your plan or billing date, contact customer service with the charge date and amount so they can investigate.
Canceling your subscription
You can cancel your subscription through your online account or by calling customer service. To cancel online, log in and look for a "Manage Subscription" or "Billing" section. There is usually a "Cancel Subscription" option there. You will be asked to confirm the cancellation and may be asked why you are canceling.
If you cancel online, the system will show you the effective date of the cancellation. Some subscriptions end when ready; others end at the end of your current billing period. Check the confirmation email to see exactly when your access will stop.
If you prefer to cancel by phone, call customer service and tell them you want to cancel. They may ask if there is anything they can do to keep your subscription—such as offering a discount or pause option—but you are not required to accept. Once you confirm the cancellation, they will send you a confirmation email with the cancellation date.
Understanding your bill and payment options
Your subscription bill will show the plan name, the billing period, the amount charged, and the payment method used. If you have a print-plus-digital plan, the bill may break down the cost of each component, though some billing systems show one combined charge.
The Lawrence Journal World accepts credit cards, debit cards, and bank account payments (ACH). You can update your payment method through your account settings at any time. If a payment fails—for example, because your card expired—the system will usually send you an email asking you to update your payment information. If you do not update it within a few days, your access may be suspended until the payment goes through.
Subscription rates may increase from time to time. The paper will notify you by email or mail before a rate increase takes effect, usually giving you at least 30 days' notice. You can cancel before the increase takes effect if you do not want to pay the new rate.
Frequently Asked Questions
Can I read the Lawrence Journal World online without a subscription?
Some articles on ljworld.com are free to read, but access to the full site and archives requires a digital subscription. The paper typically allows a limited number of free articles per month before asking you to subscribe. You can see which articles are behind the paywall before clicking on them.
What happens to my subscription if I move out of the Lawrence area?
You can keep your digital subscription no matter where you move. Print delivery is only available in the Lawrence and surrounding areas, so if you move outside the delivery zone, you would need to switch to digital-only. Contact customer service with your new address and they can update your plan.
Is there a student discount for the Lawrence Journal World?
Some newspapers offer student rates, but you will need to check the Journal World website or call customer service to see if they currently do. If a student discount is available, you will likely need to provide proof of enrollment, such as a student ID or class schedule.
Can I gift a subscription to someone else?
Many newspapers offer gift subscriptions. Check the Journal World website for a gift subscription option, or call customer service to ask about giving a subscription as a gift. They can usually set up a gift subscription for a specific length of time and send a notification to the recipient.
What should I do if I was charged twice for my subscription?
Log into your account and check your billing history to see both charges. Note the dates and amounts, then call customer service with that information. They can review your account, determine why the duplicate charge occurred, and process a refund if it was an error. Keep your confirmation emails as reference in case you need them.