Where to find your active subscriptions on Roku

Your Roku account subscriptions live in one place: the Roku mobile app or the Roku website. On the mobile app, open the menu, select your account name, then tap Subscriptions. On the web at roku.com, sign in, go to your account settings, and select Manage subscriptions. Both routes show you every subscription tied to your Roku account right now — what you're paying for, how much, and when the next charge comes.

The list includes streaming services you added through Roku (like The Roku Channel, Apple TV+, or Paramount+), as well as any subscriptions you manage through a connected device or the Roku platform itself. If you signed up for a service directly through a provider's website instead of through Roku, that subscription won't appear here — you'd manage it on that provider's site.

Key Takeaways

  • Your Roku subscriptions appear in one account dashboard, accessible through the mobile app or roku.com, showing all active services and billing dates.
  • You can cancel most subscriptions directly from your Roku account without contacting the service provider, though some services require cancellation through their own website.
  • Roku shows you the next billing date for each subscription so you know when charges will appear on your payment method.
  • If you share your Roku account with family members, they can see and use your subscriptions on their devices, but only you can change subscription settings from the account dashboard.

How to cancel a subscription from your Roku account

To cancel a subscription you added through Roku, open your subscriptions list, find the service you want to stop, and select Cancel subscription or Unsubscribe. Roku will ask you to confirm the cancellation. Once you confirm, the subscription ends — you won't be charged again, though you may keep access until the current billing period ends (this varies by service).

Some services, like Apple TV+ or Paramount+, allow you to cancel directly through Roku. Others require you to cancel through the service's own website or app. If the cancel button doesn't appear in your Roku subscriptions list, the service provider handles cancellations separately. Check the service's website or contact their support to end that subscription.

What happens when a subscription renews

Roku shows the renewal date for each subscription in your account dashboard. On that date, Roku charges your payment method (the credit card, debit card, or other method you have on file) automatically. The charge appears under the service name — for example, "The Roku Channel" or "Apple TV+" — so you can identify it on your bank or credit card statement.

If you want to stop the charge before renewal, cancel the subscription before the renewal date arrives. If you cancel after the charge has already posted, you may be able to request a refund from Roku or the service provider, depending on their refund policy. Check the service's terms or contact Roku support to ask about refunds for charges you didn't intend.

Updating your payment method for subscriptions

Your Roku account subscriptions charge to the payment method you have saved in your Roku account. To change which card or payment method they charge to, go to your account settings on roku.com or in the mobile app, find Payment methods, and update your information there. Any subscription that renews after you make this change will charge to the new payment method.

If a subscription charge fails because your payment method expired or was declined, Roku typically sends you a notification. You'll need to update your payment information to let the subscription renew. If you don't update it, the subscription may pause or cancel automatically after a few failed attempts.

Shared accounts and subscription access

If you share your Roku account with family members, they can watch and use any subscription you've added to that account on their devices. However, only the account owner (the person who created the Roku account) can view the subscriptions list, change subscription settings, or cancel services. Family members can't see billing information or make changes to your subscriptions.

If you want family members to have their own subscriptions or control over what they watch, you can create separate Roku accounts for them. Each person would then manage their own subscriptions and payment methods. Some services also offer family plans that let multiple people use one subscription with separate profiles — check the service's website to see if that option is available.

Troubleshooting subscription problems

If a subscription doesn't appear in your list even though you think you added it, check whether you signed up through Roku or directly with the service provider. Subscriptions purchased outside of Roku won't show in your Roku account dashboard. You'd manage those through the provider's website or app instead.

If you're being charged for a subscription you don't recognize, check your payment method's transaction history to see the exact charge name and date. Search your email for confirmation messages from when the subscription was created — these often contain the service name and how to cancel. If you still can't identify it, contact Roku support with the charge details and they can help you track down the subscription and cancel it.

Frequently Asked Questions

Can I pause a subscription instead of canceling it?

Most services don't offer a pause option through Roku. You either keep the subscription active and get charged, or you cancel it. Some services let you pause directly through their own app or website — check the service's settings to see if that's available. Once you cancel through Roku, you'd need to resubscribe and potentially pay again to restart it.

Will I lose access to shows and movies when ready after I cancel?

It depends on the service. Some let you keep watching until the current billing period ends. Others cut off access right away. When you cancel, Roku or the service usually tells you when your access ends. Check that message so you know whether you can finish watching what you started.

What if I was charged twice for the same subscription?

Check your subscriptions list to see if the service appears twice. If it does, cancel the duplicate. If it appears only once but you see two charges, contact Roku support or the service provider with your transaction details. They can review the charges and issue a refund if one was a mistake.

Do I need to cancel subscriptions before I delete my Roku account?

You don't have to, but it's a good idea. If you delete your account without canceling subscriptions first, those services may continue to charge your payment method. Cancel your subscriptions first, then delete the account to make sure no charges continue.