What you see when you log into My Roku Com Subscriptions
My Roku Com Subscriptions is the account page where Roku shows you every paid channel subscription tied to your Roku account. When you log in at roku.com with your email and password, you can see which channels you're paying for, how much each one costs, and when your next billing date is. This is different from the Roku Channel itself — it's the management hub for all your subscriptions in one place.
The page displays subscriptions you've purchased directly through Roku, including premium channels like Paramount+, Peacock, Apple TV+, and others available through the Roku platform. It does not show subscriptions you bought outside Roku and added to your account separately, like if you signed up for Netflix directly on Netflix's website.
You reach this page by going to roku.com, signing in with your account credentials, and selecting "Subscriptions" or "My Subscriptions" from your account menu. The exact menu location can shift slightly depending on whether Roku updates their website layout, but the account settings area is always the starting point.
Key Takeaways
- My Roku Com Subscriptions shows all channels you pay for through Roku, including their monthly cost and next billing date.
- You can cancel a subscription directly from this page, and the cancellation takes effect on your next billing date, not when ready.
- Subscriptions purchased outside Roku (like signing up directly with Netflix) do not appear on this page and must be managed on those companies' websites.
- If you share your Roku account with family members, they can see and manage subscriptions from any device signed into that account.
How to find your subscription list and billing dates
Log into roku.com with the email address and password you use for your Roku account. Once you're signed in, look for "Account" or "My Account" in the top menu or settings area. From there, select "Subscriptions" — this takes you to a page listing every active subscription tied to that account.
Each subscription shows the channel name, the price you pay per month or per year, and the date your next charge will occur. If you have multiple subscriptions, they may be grouped by status (active, paused, or cancelled) so you can see at a glance what you're currently paying for. The page updates in real time, so if you just signed up for a channel, it should appear within a few minutes.
If you're looking at this page on a Roku device itself rather than a computer or phone, the steps are similar but the menu structure differs slightly. On your Roku remote, go to Home, then Settings, then Account, then Subscriptions. The information displayed is the same regardless of which device you use to view it.
Cancelling a subscription from your account page
To cancel a subscription, find it in your list on My Roku Com Subscriptions and select the option to cancel or unsubscribe. This is usually a button or link next to the subscription name. When you click it, Roku will ask you to confirm the cancellation — this confirmation step prevents accidental cancellations.
The cancellation takes effect on your next scheduled billing date, not when ready. If your next charge is in five days, you will still be charged in five days, and then the subscription will end. You keep access to the channel until that billing date passes. Roku does not issue refunds for the portion of the month or year you don't use after cancelling.
After you confirm the cancellation, the subscription moves to a "Cancelled" or "Inactive" section on your account page. Some people leave it there for reference; others prefer to remove it from view. The exact options depend on how Roku's interface is set up at the time you cancel.
Subscriptions purchased outside Roku versus through Roku
My Roku Com Subscriptions only shows channels you bought through the Roku platform. If you signed up for Netflix, Disney+, or any other service directly on their website or app — not through a Roku channel — that subscription does not appear here. You manage those subscriptions on the company's own website or app, not through Roku.
This matters because you cannot cancel a Netflix subscription from your Roku account page if you signed up for Netflix outside Roku. You have to go to Netflix.com, log in, and cancel there. The same applies to any service you purchased independently. Roku only manages the subscriptions you bought using the Roku store or a Roku channel's sign-up flow.
Some channels offer the option to subscribe either way — through Roku or directly with the company. The price may differ slightly depending on which route you choose, and the billing and cancellation process will be different. If you're unsure which way you signed up, check your credit card or bank statement to see whether the charge came from Roku or from the channel company directly.
What happens if you share your Roku account with family
If multiple people use the same Roku account on different devices in your home, they all see the same subscription list on My Roku Com Subscriptions. Any family member who knows the account password can log in and view, cancel, or add subscriptions. This means a spouse or adult child can see what you're paying for and make changes without asking permission first.
Roku does offer a separate feature called Roku Household that lets you set up individual profiles within one account, but this does not create separate subscription lists. Everyone in the household still shares the same subscriptions and the same billing. The profiles mainly control what content appears in each person's home screen and viewing history.
If you want to prevent someone from cancelling subscriptions or adding new ones, you would need to keep your account password private or use a different Roku account for that person. There is no built-in permission system that lets you say "this person can watch but not manage subscriptions."
Troubleshooting common issues with your subscription page
If you log into roku.com and see no subscriptions listed, but you know you're paying for channels, check whether you're signed into the correct Roku account. Some people have multiple accounts — perhaps one for home and one for a second property. The subscriptions only appear under the account that purchased them.
If a subscription you just cancelled still appears on the page, refresh your browser or log out and back in. Sometimes the page takes a moment to update. If it still shows after a refresh, it may be in a "Cancelled" section rather than the active section, which is normal.
If you see a charge on your credit card from Roku but cannot find the matching subscription on your account page, the charge may be for a subscription purchased on a different Roku account, or it may be a one-time purchase (like buying a movie) rather than a recurring subscription. Check your email for a receipt from Roku that lists which account was charged.
Frequently Asked Questions
Can I pause a subscription instead of cancelling it?
Some channels offer a pause feature that temporarily stops billing without cancelling your subscription. This is not a universal Roku feature — it depends on whether the individual channel supports it. Check the subscription details on your account page to see if a pause option is available. If not, you would need to cancel and re-subscribe later.
Will I lose my saved shows and watchlist if I cancel a subscription?
This depends on the channel. Some channels keep your profile and viewing history even after you unsubscribe, so you can pick up where you left off if you re-subscribe later. Others delete your data when you cancel. Check the channel's terms or contact their support to know what happens to your account.
How do I change the payment method for my subscriptions?
Go to roku.com, sign in, and look for "Payment Methods" or "Billing" in your account settings. You can add a new credit card, debit card, or other payment method there. Future subscription charges will use the payment method you set as default. Existing subscriptions will automatically charge to the new method on their next billing date.
What if I see a subscription I don't recognize?
Check your email for confirmation messages from Roku about the subscription. If you still don't recognize it, cancel it when ready from your account page. If you were charged and believe it was fraudulent, contact Roku support and your credit card company. Keep the confirmation email and your bank statement as proof of the charge.
Do I need a Roku device to manage my subscriptions?
No. You can manage all subscriptions from roku.com on any computer or phone with a web browser. You do not need to own a Roku device or be signed into one. The account page works the same way whether you access it from a phone, tablet, or computer.