What "My Roku Subscriptions" shows you
My Roku Subscriptions is a section in your Roku account where you can see every streaming service you pay for through Roku, check what you're spending each month, and cancel services without leaving your Roku device. It does not show subscriptions you pay for directly with Netflix, Disney+, or any other company — only the ones billed through your Roku account.
When you add a subscription through your Roku device or Roku.com, Roku handles the payment and charges your credit card or payment method on file. That subscription then appears in My Roku Subscriptions so you have one place to track them all.
This matters because it's straightforward to forget about a service you signed up for months ago, especially if you're not using it. My Roku Subscriptions lets you see the full list and the cost of each one at a glance.
Key Takeaways
- My Roku Subscriptions shows only services you pay for through Roku, not subscriptions you manage directly with the streaming company.
- You can view your subscription list, monthly cost, renewal date, and payment method from your Roku account on any device or at Roku.com.
- Canceling a subscription through My Roku Subscriptions stops the charges when ready and removes the service from your Roku device.
- If you signed up for a free trial through Roku, the subscription will automatically convert to a paid plan unless you cancel before the trial ends.
Where to find My Roku Subscriptions
On your Roku device, go to Home, then select Subscriptions from the menu. You'll see a list of every service you're paying for through Roku, along with the monthly price and next billing date for each one.
You can also view and manage your subscriptions from any web browser by signing into your Roku account at Roku.com, clicking your profile icon in the top right, and selecting Subscriptions. The list is the same whether you access it from your TV or online.
If you have multiple Roku devices on the same account, they all share the same subscription list. Canceling a subscription on one device cancels it for your entire account.
What information appears for each subscription
For each subscription in your list, you'll see the service name, the monthly or annual price you're paying, and the date your next charge will occur. Some subscriptions also show whether you're on a free trial, a promotional rate, or a standard plan.
If you tap or click on a subscription, you may see additional details like your plan tier (if the service offers multiple levels), the payment method being used, and a link to manage your account directly with the streaming company. Not all services provide all of this information through Roku.
How to cancel a subscription from My Roku Subscriptions
Open My Roku Subscriptions on your Roku device or at Roku.com. Find the subscription you want to stop, select it, and choose Cancel Subscription or Unsubscribe. Roku will ask you to confirm the cancellation.
Once you confirm, the subscription is canceled when ready. You will not be charged again, and the service will be removed from your Roku device. If you're in the middle of a billing period, you usually keep access until the end of that period, but this varies by service — some remove access right away.
Keep in mind that canceling through Roku only stops the Roku billing. If you also have a separate account with the streaming company (for example, you pay Netflix directly and also have a Roku channel subscription to the same service), you'll need to cancel both separately.
Free trials and automatic conversion to paid plans
When you start a free trial for a subscription through Roku, the trial period appears in My Roku Subscriptions with the end date clearly marked. On the day the trial ends, Roku automatically converts it to a paid subscription and charges your payment method on file.
To avoid being charged, you must cancel the subscription before the trial ends. Roku sends reminder emails as the trial date approaches, but it's your responsibility to cancel if you don't want to continue. Canceling during a free trial stops the service when ready and prevents any charges.
Subscriptions you pay for directly vs. subscriptions through Roku
My Roku Subscriptions only tracks services billed through your Roku account. If you pay Netflix, Hulu, or any other service directly through their website or app, those subscriptions won't appear in My Roku Subscriptions, and you'll need to cancel them directly with the company.
Some streaming services offer both options — you can subscribe through Roku or pay the company directly. The price and features may differ depending on which route you choose. If you're unsure whether a subscription is going through Roku or directly with the company, check your credit card statement to see who is charging you each month.
To manage a subscription you pay for directly, you'll need to log into that company's website or app and go to your account settings. Roku cannot cancel or modify subscriptions billed outside of Roku.
What to do if you see a charge you don't recognize
If you see a charge from Roku on your credit card statement that you don't recognize, log into My Roku Subscriptions to see which service it's for. The subscription list shows every active service and its cost, so you can match it to the charge.
If you find a subscription you didn't authorize or don't remember signing up for, cancel it when ready through My Roku Subscriptions. If the charge occurred but the subscription doesn't appear in your list, contact Roku support with your credit card statement and the charge date — they can investigate and may reverse the charge if it was unauthorized.
Frequently Asked Questions
Can I pause a subscription instead of canceling it?
Roku does not offer a pause feature for subscriptions. You can only cancel or keep an active subscription. If you want to stop charges temporarily, you'll need to cancel and then resubscribe later. Some streaming companies offer pause options through their own apps or websites, so check directly with the service if you want to pause rather than cancel.
Will I lose my shows and watchlist if I cancel a subscription through Roku?
When you cancel a Roku subscription, you lose access to that service on your Roku device. Your watchlist and viewing history with that service may be saved in your account with the company itself, so if you resubscribe later, you may be able to recover that information. Log into the streaming company's website to check.
Why is a subscription still showing in My Roku Subscriptions after I canceled it?
If a subscription appears in your list even after you canceled it, try signing out of your Roku account and signing back in to refresh the list. If it still appears after 24 hours, contact Roku support. Sometimes a cancellation takes a day to process on their end.
Can I change my payment method for a specific subscription?
You cannot assign different payment methods to different subscriptions through Roku. All subscriptions billed through your Roku account use the same payment method on file. To use a different card, update your primary payment method in your Roku account settings, and all future charges will use the new card.
What happens to my subscription if I delete my Roku account?
If you delete your Roku account, all subscriptions billed through Roku are canceled, and you'll stop being charged. However, if you have a separate account with the streaming company, that account and any direct subscriptions will remain active. You'll need to cancel those separately with the company.