Where to find your active subscriptions on Roku.com
Your Roku subscriptions live in one place: the My Subscriptions section of your Roku account on Roku.com. To see them, log into your Roku account, go to your account settings, and select Subscriptions from the menu. This page shows every subscription you are currently paying for through Roku, including the service name, your renewal date, and how much you pay.
The subscriptions that appear here are only those billed to your Roku account — not subscriptions you manage directly with individual services. For example, if you pay Netflix directly through Netflix's website, it will not show here. But if you subscribed to Netflix through the Roku Channel, it will appear in this list.
You can reach this page on any device: a computer, phone, or tablet. The layout is the same across all of them, so you can manage your subscriptions from wherever is easiest for you.
Key Takeaways
- Your Roku subscriptions appear in the My Subscriptions section of your Roku account at Roku.com, not on your Roku device itself.
- Only subscriptions billed through Roku show here — subscriptions you pay for directly with other companies do not appear on this list.
- You can cancel a subscription from the My Subscriptions page, and the cancellation takes effect on your next renewal date.
- Your renewal date and billing amount are listed next to each subscription so you know when to expect the next charge.
How to cancel a subscription from your account
To cancel any subscription, find it in your My Subscriptions list and select the Cancel button next to it. Roku will ask you to confirm the cancellation. Once you confirm, the subscription ends on your next renewal date — you will not lose access before then, and you will not be charged again.
The cancellation is when ready in your account, but the service itself continues until the end of your current billing period. If your renewal date is three weeks away, you have three weeks of access left. This means you do not need to rush to cancel on a specific day; you can cancel anytime before the renewal date and still get the full value of your current subscription period.
If you change your mind after cancelling, you can resubscribe from the same page. Your new subscription will start right away and you will be charged when ready, not on a future date.
Understanding your renewal dates and billing amounts
Each subscription in your My Subscriptions list shows two key pieces of information: the date your subscription renews and the amount you are charged. The renewal date tells you when your next billing cycle begins. Some subscriptions renew monthly, others quarterly, and some annually — check the renewal date to see which applies to yours.
The billing amount is what Roku will charge you on the renewal date. This amount can vary depending on the service, the plan you chose, and any promotional pricing you may have received. If you signed up during a trial or discount period, the amount shown is what you will pay after that period ends.
If you see a charge you do not recognize or a renewal date that seems wrong, contact Roku support with your subscription details. They can review your account and explain the charge or help you fix any errors.
The difference between Roku subscriptions and direct subscriptions
Roku offers a way to subscribe to certain services directly through your Roku account. When you do this, Roku handles the billing and you see the charge on your Roku bill. These subscriptions appear in your My Subscriptions list.
However, many services also let you subscribe directly through their own websites or apps. If you subscribe that way, Roku does not handle the billing and the subscription does not appear in your My Subscriptions list. You would manage and cancel that subscription through the service's own website or app instead.
This matters because you might have the same service subscribed two ways without realizing it. For example, you could have Paramount+ through Roku and also through Paramount's website. Check both your Roku subscriptions and the service's own account to make sure you are not paying twice for the same thing.
What to do if you do not see a subscription you are paying for
If you are being charged for a subscription but it does not appear in your My Subscriptions list, it is likely billed directly by the service, not through Roku. Check your credit card or bank statement to see which company is charging you, then log into that company's website to manage the subscription.
If you are certain the subscription was set up through Roku but it is not showing up, contact Roku support. Provide them with the service name, the date you subscribed, and the amount you are being charged. They can search your account history and help you locate it or fix any issues.
Do not assume a missing subscription means you are not being charged. Always check your payment method's statement to confirm whether money is actually leaving your account.
How to update your payment method for Roku subscriptions
All Roku subscriptions use the payment method linked to your Roku account. To change it, go to your account settings on Roku.com, select Payment Methods, and add or update your credit card, debit card, or other payment option. Any subscriptions you have will automatically use the new payment method on your next renewal date.
If a payment fails — for example, if your card expires or is declined — Roku will try to charge you again. If it fails multiple times, Roku may suspend your subscription. You will receive an email notification when this happens. Update your payment method as soon as you see the notice to restore your subscription.
You can have multiple payment methods on file in your Roku account, but subscriptions will use whichever one you have set as your default. If you want a specific subscription to use a different payment method, you will need to change your default payment method before the renewal date.
Frequently Asked Questions
Can I pause a subscription instead of cancelling it?
Roku does not offer a pause feature for subscriptions. Your options are to keep the subscription active or cancel it. If you cancel, you can resubscribe later, but you will be charged when ready when you do — there is no way to resume a cancelled subscription on a future date without starting a new one.
What happens to my subscription if I delete my Roku account?
If you delete your Roku account, all subscriptions billed through that account will be cancelled. You will not be charged again, but you will lose access to those services. If you want to keep a subscription, cancel it through your My Subscriptions page before deleting your account, or contact the service directly to transfer the subscription to a different account.
Why is my subscription showing a different price than when I signed up?
Services change their prices, and your subscription may have renewed at a new rate. Check the service's website to see if they announced a price increase. Some services also offer introductory pricing that expires after a certain number of months. If you believe the charge is an error, contact Roku support with your subscription details and the date the price changed.
Can I share a Roku subscription with someone else?
Subscriptions are tied to the Roku account that purchased them. If you want someone else to use a subscription, they would need to log into your Roku account on their device, or you would need to purchase a separate subscription under their own Roku account. Check the service's terms to see whether sharing access across accounts is allowed.