What you'll find at Roku.com/subscriptions
Roku.com/subscriptions is the page where you see every subscription you've added to your Roku account — things like Netflix, Disney+, Hulu, or any other streaming service you've signed up for through your Roku device or Roku account. It's the central place to check what's active, what you're paying for, and what you can change without leaving your computer.
This page shows subscriptions you've purchased directly through Roku, as well as subscriptions you've added through channels on your Roku device. You can see billing dates, cancel services, and manage payment methods all from one spot. It's different from your Roku account settings — this page is specifically for the streaming services attached to your account.
Key Takeaways
- Roku.com/subscriptions displays all streaming services linked to your Roku account in one list, including billing dates and current status.
- You can cancel any subscription directly from this page without contacting the streaming service or Roku support.
- The page shows both subscriptions you bought through Roku and subscriptions you added through Roku channels.
- Changes you make on this page take effect when ready, though your access may continue until the end of your current billing cycle.
How to log in and find your subscriptions
Go to roku.com in any web browser and select Sign In in the top right corner. Enter the email address and password for your Roku account — the same login you use on your Roku device. Once you're signed in, look for Subscriptions in the account menu, or go directly to roku.com/subscriptions.
If you don't remember your password, select Forgot password? on the sign-in page. Roku will send a reset link to the email address on file. Check your spam folder if you don't see the email within a few minutes.
What information appears on the subscriptions page
The subscriptions list shows the name of each service, the price you pay (if any), and the date your next billing charge occurs. Some subscriptions show a status like "Active," "Paused," or "Expired." If a subscription is free, it will say "Free" instead of a dollar amount.
Next to each subscription, you'll see options to manage it. The most common option is Cancel, which removes the subscription from your account. Some subscriptions may also show a Manage button that takes you to settings for that specific service — for example, to change your plan tier or update payment information directly with the provider.
How to cancel a subscription from this page
Find the subscription you want to cancel in your list and select Cancel next to it. Roku will ask you to confirm the cancellation. Select Yes or Confirm to proceed. The cancellation takes effect when ready in your account, though you will usually keep access to the service until the end of your current billing period.
For example, if your subscription renews on the 15th and you cancel on the 10th, you'll still be able to use the service through the 15th. After that date, your access stops. Roku will send a confirmation email to the address on your account once the cancellation is complete.
Subscriptions you added through Roku channels versus direct purchases
Some subscriptions appear on this page because you bought them directly through Roku — you selected a plan, entered payment information, and Roku charged your payment method. Others appear because you added them through a Roku channel — for instance, you opened the Netflix channel on your Roku device and signed up there.
Both types show up on roku.com/subscriptions, and you can cancel either one from this page. The difference matters only if you need to contact customer support: subscriptions you bought through Roku are handled by Roku support, while subscriptions you added through a channel may need to be managed with that service's support team if you have billing questions.
What happens after you cancel
Once you cancel, the subscription disappears from your active list on roku.com/subscriptions, usually within a few hours. You won't be charged again after your current billing period ends. If you want to resubscribe to the same service later, you'll need to add it again — either through the Roku channel or through roku.com/subscriptions if Roku offers it there.
If you cancel by mistake, you can resubscribe right away. There's no waiting period. Your new subscription will start on the date you sign up, and you'll be charged according to the plan you choose.
Updating payment information for Roku subscriptions
To change the credit card or payment method Roku uses to bill your subscriptions, go to your Account settings (not the subscriptions page). Select Payment & Billing or Billing Information, depending on your account version. Update your card details there, and the change applies to all subscriptions billed through Roku.
If you're updating payment information for a subscription you added through a specific channel — like if you signed up for a service directly through its Roku channel — you may need to update that information with the service itself, not through Roku. Check the subscription's settings or contact the service's support team if you're unsure.
Frequently Asked Questions
Can I pause a subscription instead of canceling it?
Some services offer a pause option on roku.com/subscriptions, but not all. If the option is available for your subscription, you'll see a Pause button. Pausing stops charges without fully canceling, so you can resume later without re-entering payment information. If you don't see a pause option, canceling and resubscribing later is your only choice.
Will I lose my saved shows and watchlist if I cancel?
That depends on the service. Most streaming services keep your profile, watchlist, and viewing history for a period of time after you cancel — usually several months. When you resubscribe, your information may still be there. Contact the specific service if you want to know their exact policy.
What if a subscription isn't showing up on my list?
Make sure you're signed into the correct Roku account. If you have multiple Roku accounts or devices, subscriptions only appear under the account they were purchased with. If you're on the right account and still don't see it, the subscription may have already expired or been removed.
Can I change my subscription plan from this page?
Roku.com/subscriptions lets you cancel, but not always change plans. If you see a Manage button, select it to adjust your plan. Otherwise, you may need to go into the service's own app or website to upgrade or downgrade your plan.
Do I need to cancel on the Roku website, or can I cancel on my device?
You can cancel from either place. On your Roku device, go to Settings > Subscriptions to see and cancel subscriptions. On the website, use roku.com/subscriptions. Both methods work the same way and affect the same account.