How to cancel your New York Times subscription
You can cancel your New York Times subscription through your account settings on the Times website or app, or by contacting their customer service team directly. The process takes a few minutes and stops your charges when ready, though your access continues until the end of your current billing period. You do not need to wait for a renewal date to cancel — you can stop at any time.
The fastest route is to log into your account on nytimes.com, go to your settings, find the subscription section, and select the option to cancel. If you subscribed through an app (Apple News+, Google Play, or Amazon Prime Video Channels), you must cancel through that platform instead, not through the Times directly, because the Times does not process those cancellations.
Key Takeaways
- You can cancel through your New York Times account settings online or by calling customer service at 1-800-698-4637.
- If you subscribed through Apple, Google Play, or Amazon Prime Video Channels, you must cancel through that app or platform, not through the Times website.
- Cancellation stops future charges right away, but you keep access to your subscription through the end of your current billing period.
- The Times may offer you a discount or pause option before you complete the cancellation — you can accept, decline, or ignore these offers.
Cancelling through your New York Times account online
Log into your account at nytimes.com using your email and password. Click on your profile icon or account menu (usually in the top right corner), then select "Account" or "Settings." Look for a section labeled "Subscription," "Billing," or "Manage Subscription."
Click the option to cancel, pause, or manage your subscription. The Times will show you your current plan, billing date, and renewal amount. You will see a button or link to cancel — click it. The site may ask you why you are cancelling or offer you a lower price to stay; you can skip these questions or answer them, but either way you can proceed to cancel.
After you confirm cancellation, you will see a confirmation message on screen and receive an email to the address on file. Keep this email for your records. Your subscription ends on the date shown in the confirmation, and you will not be charged again after that date.
Cancelling through Apple, Google Play, or Amazon Prime Video Channels
If you subscribed to the New York Times through Apple News+, Google Play, or Amazon Prime Video Channels, you cannot cancel through the Times website. You must cancel through the platform where you subscribed.
Apple: Open the Apple App Store app on your iPhone, iPad, or Mac. Tap your profile icon, select "Subscriptions," find the New York Times, and tap "Cancel Subscription."
Google Play: Open the Google Play app on your Android phone or tablet. Tap your profile icon, select "Payments and subscriptions," then "Subscriptions." Find the New York Times and tap "Cancel subscription."
Amazon Prime Video Channels: Go to amazon.com, sign in, and go to "Your Account." Select "Prime Video" or "Memberships and Subscriptions," find the New York Times channel, and click "Cancel Channel."
Cancelling by phone or email
You can also cancel by calling New York Times customer service at 1-800-698-4637. Have your account email address and subscription details ready. A representative will confirm your cancellation and send you a confirmation email.
You can also email nytimes.com's customer service through the "Contact Us" page on their website, though phone or online cancellation is usually faster. Response times for email can be several business days.
What happens after you cancel
Your subscription remains active through the end of your current billing period. If your billing date is January 15 and you cancel on January 5, you keep access until January 15. You will not be charged on January 15 or any date after that.
After your subscription ends, you will lose access to the full New York Times website and app. You may still be able to read a limited number of free articles per month, depending on how the Times structures its free tier at that time. If you want to resubscribe later, you can do so at any time through the same process you used to sign up originally.
If you are having trouble cancelling
If the cancel button does not appear in your account settings, you may be logged into the wrong account. Log out completely, clear your browser cache, and log back in with the email address you used to subscribe.
If you subscribed through a third party (a gift subscription, a bundle with another service, or through a promotional offer), your cancellation options may be different. Contact customer service at 1-800-698-4637 and tell them how you subscribed — they can walk you through the right steps for your situation.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing period?
No. The New York Times does not issue refunds for partial months. You keep access through the end of your current billing period, but you will not receive money back for the days remaining after you cancel.
Can I pause my subscription instead of cancelling?
Yes. When you go to cancel, the Times often offers you the option to pause your subscription for a set period (usually one to three months) instead of cancelling completely. During a pause, you are not charged, but your account remains active and you can resume whenever you want.
What if I subscribed as a gift for someone else?
If you bought a gift subscription, you cannot cancel it through the recipient's account. Contact customer service at 1-800-698-4637 with your order number or the email address you used to purchase the gift, and they can cancel it for you.
Do I need to cancel before my subscription renews?
No. You can cancel at any time, even after you have already been charged for the next billing period. Cancellation stops all future charges, and you keep access through the end of the period you already paid for.
Can I cancel and resubscribe later at a promotional rate?
The New York Times sometimes offers promotional rates to new subscribers or returning subscribers, but there is no may provide you will see the same rate if you cancel and come back. Rates and offers change frequently. If you are considering cancelling, ask customer service whether a pause option or a lower rate is available before you cancel.