How to cancel your New York Times subscription online
You can cancel your New York Times subscription through your account settings on their website or app. Log in to your account, go to the "Account" or "Settings" section, find "Subscription," and look for a "Cancel Subscription" or "Manage Subscription" button. The Times will ask you to confirm the cancellation and may offer you a discount to stay — you can accept or decline.
After you confirm the cancellation, your access ends on the date your current billing cycle closes. You will receive a confirmation email with your final billing date. If you paid for a full year upfront, your subscription runs through that paid period even after you cancel; you do not get a refund for unused time.
If you cannot find the cancellation option in your account settings, you can also contact New York Times customer service by phone or through their help center. They can walk you through the process or cancel on your behalf.
Key Takeaways
- You can cancel through your account settings online without calling customer service.
- Your access continues until the end of your current billing cycle, even after you cancel.
- Annual subscriptions paid upfront do not receive refunds for the remaining unused time.
- The Times may offer a discount code to keep your subscription active — you can ignore it and proceed with cancellation.
- A confirmation email will show your exact final access date.
What happens to your account after cancellation
Once your subscription ends, you lose access to the full New York Times website and app. You will be able to read a limited number of free articles per month (usually around 5 to 10, depending on how you access the site), but paywalled content will no longer be available to you.
Your account itself does not disappear. Your login credentials remain active, and you can resubscribe at any time using the same email address. If you saved articles or created reading lists, those may or may not be preserved depending on your account settings — the Times does not always may provide saved content persists after cancellation.
Canceling a gift subscription or promotional offer
If you subscribed through a gift or promotional offer (such as a discounted rate for the first few months), the cancellation process is the same, but the timing works differently. Your subscription will end on the date the promotional period expires, not when you click cancel. Canceling early straightforward confirms you do not want to be charged the regular price when the promotion ends.
If you received a gift subscription from someone else, you can cancel it the same way — through your account settings. The person who gave you the gift will not be charged again unless they set up their own separate subscription.
Canceling through a third-party platform or bundle
If you subscribed to the New York Times through Apple News+, Amazon Prime, or another bundled service, you cannot cancel through the Times' website. Instead, you must cancel through the platform where you signed up. For Apple News+, go to your Apple ID settings and manage your subscriptions. For Amazon Prime, log into your Amazon account, find "Memberships and Subscriptions," and cancel from there.
Canceling the bundle does not affect your other services — canceling the New York Times through Apple News+ keeps your Apple News+ membership active, but removes the Times from it. Contact the third-party platform's customer service if you are unsure which service is billing you.
Reactivating your subscription later
You can restart your New York Times subscription at any time by logging back into your account and selecting "Resubscribe" or "Manage Subscription." The Times often shows you a discount offer when you return, especially if you canceled recently. You are not locked into any particular rate — you can choose the plan that fits your needs (daily, weekend-only, or full access).
If you do not remember your login information, use the "Forgot Password" option on the Times' login page. You will receive a reset link at the email address associated with your account.
Dealing with unexpected charges after cancellation
If you see a charge from the New York Times after your cancellation date, contact their customer service when ready. This usually happens when a subscription was set to auto-renew and the cancellation did not process correctly. Keep your cancellation confirmation email handy — it shows the date your access should have ended.
The Times' customer service team can review your account, confirm the cancellation went through, and issue a refund for any charges after your final billing date. Response times vary, but they typically handle billing disputes within a few business days.
Frequently Asked Questions
Do I get a refund if I cancel mid-month?
No. Your subscription continues through the end of your current billing cycle, and you do not receive a refund for the remaining time. If you paid for a full year upfront, you do not get money back for unused months.
Can I pause my subscription instead of canceling?
The New York Times does not offer a formal pause option. Your choices are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later.
Will I lose my saved articles and reading lists?
The Times does not may provide that saved content persists after cancellation. Some users report their saved articles remain accessible after they resubscribe, but this is not promised. If you want to keep a record of articles, take screenshots or save them to another service before your access ends.
How do I cancel if I do not remember my password?
Use the "Forgot Password" link on the New York Times login page. You will receive a reset email at the address tied to your account. Once you reset your password, log in and follow the cancellation steps in your account settings.
What if customer service will not let me cancel?
The New York Times must allow you to cancel your subscription. If you encounter resistance, ask to speak with a supervisor or contact them through multiple channels — phone, email, and their help center form. Document your cancellation request and keep confirmation emails.