How to cancel Peacock on the web or mobile app
You can cancel Peacock through your account settings on any device — the web browser, iPhone app, or Android app. The steps are the same across all three: log in, go to your account or profile menu, find the subscription section, and select the option to cancel. Peacock will ask you to confirm, and your cancellation takes effect when ready. You will keep access to your account through the end of your current billing cycle, but you will not be charged again.
If you signed up through Peacock's website directly, you cancel the same way. If you signed up through a third-party platform — like Apple, Google Play, Amazon Prime Video Channels, or The Roku Channel — you must cancel through that platform instead, not through Peacock itself. Cancelling on Peacock's site will not stop the charge if your payment method is linked to another service.
Key Takeaways
- You can cancel Peacock anytime through your account settings on the web, iPhone, or Android, and you keep access through the end of your billing period.
- If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock.
- Peacock does not charge a cancellation fee, and you can resubscribe at any time without penalty.
- Your cancellation is final once you confirm it; Peacock does not send a separate confirmation email, so take a screenshot of the confirmation screen if you want proof.
Cancelling a Peacock subscription on a web browser
Open Peacock.com and log in with your email and password. Click on your profile icon or name in the top right corner of the screen. Select "Account" or "Settings" from the dropdown menu. Look for a section labeled "Subscription," "Membership," or "Billing" — the exact label varies depending on your account type. Click on it to see your current plan and billing details.
Find the button or link that says "Cancel Subscription" or "Cancel Membership." Click it, and Peacock will show you a confirmation screen with details about when your access ends. Review this information, then click the final "Confirm Cancellation" or "Yes, Cancel" button. Once you confirm, your cancellation is complete. You will remain logged in and can continue watching until your billing cycle ends.
Cancelling through the Peacock mobile app
Open the Peacock app on your iPhone or Android phone and log in if needed. Tap the profile icon, usually located in the bottom right corner of the screen. Select "Account" or "Settings." Scroll down to find "Subscription," "Membership," or "Billing." Tap on that section to view your plan details and billing information.
Look for "Cancel Subscription" or "Cancel Membership" and tap it. The app will display a confirmation screen showing your access end date and any remaining benefits. Tap the button to confirm your cancellation. Like the web version, your access continues through the end of your current billing period, and you will not be charged again after that date.
Cancelling if you subscribed through a third-party platform
If you signed up for Peacock through Apple (iTunes or App Store), Google Play, Amazon Prime Video Channels, or The Roku Channel, you cannot cancel through Peacock itself. You must go back to the platform where you made the purchase and cancel there. Cancelling on Peacock's website or app will not stop the recurring charge from your third-party account.
For Apple: Open the Settings app, tap your name, select "Subscriptions," find Peacock, and tap "Cancel Subscription." For Google Play: Open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find Peacock, and tap "Cancel subscription." For Amazon Prime Video Channels: Log into your Amazon account, go to "Your Account," select "Prime Video," find "Manage Your Prime Video Channels," and cancel Peacock from there. For Roku: Go to your Roku account online, select "Subscriptions," find Peacock, and cancel it.
What happens after you cancel
Your Peacock account remains active and you can watch shows and movies until the last day of your billing cycle. After that date, you will no longer be able to stream content. Your account information, watchlist, and viewing history stay saved, so if you resubscribe later, you can pick up where you left off.
Peacock does not charge a cancellation fee. You can resubscribe at any time without any penalty or waiting period. If Peacock offers a promotional rate when you resubscribe, you may be able to use it, though this depends on Peacock's current offers and your account history.
If you cannot find the cancel button
Some account types or billing arrangements may have the cancellation option in a slightly different location. If you have logged into your account settings and cannot locate "Cancel Subscription," try searching for "Manage Subscription" or "Billing Details" instead. These sections often contain the cancellation option.
If you still cannot find it, you can contact Peacock's support team through the help section on their website or app. They can walk you through the cancellation process or cancel your subscription on your behalf. Have your account email and password ready when you reach out.
Frequently Asked Questions
Will I get a refund if I cancel mid-cycle?
No. Peacock does not offer refunds for partial months. You keep access through the end of your current billing period, but you will not receive money back for the days remaining after you cancel. If you want to avoid being charged for the next month, cancel before your renewal date.
Can I pause my subscription instead of cancelling?
Peacock does not offer a pause or freeze option. Your only choices are to stay subscribed or cancel. If you want to stop paying temporarily, you must cancel and resubscribe later when you are ready to watch again.
What if I cancel but then want to resubscribe?
You can resubscribe anytime by logging back into your Peacock account or creating a new one. There is no waiting period or penalty. Your previous watchlist and viewing history will be there if you use the same account email.
How do I know my cancellation went through?
After you confirm cancellation, Peacock displays a confirmation screen with your access end date. Take a screenshot of this screen for your records. Peacock does not always send a confirmation email, so the on-screen message is your proof of cancellation.
If I cancel, will my payment method be charged again?
No. Once you cancel, Peacock will not charge your payment method again. Your subscription ends on your billing cycle end date, and no further charges will occur unless you resubscribe.