Where to find your Roku subscriptions and what you can do with them
Your Roku subscriptions live in one place on your device or account, and you can view, pause, or cancel any of them without calling anyone. The steps differ slightly depending on whether you use a Roku TV, a Roku streaming stick, or the Roku mobile app, but the menu structure is the same. You do not need to contact Roku support to make changes — you control everything from your account settings.
Roku subscriptions are separate from your Roku account itself. Your Roku account is free and lets you sign into your device. Subscriptions are the paid channels you add on top — services like Paramount+, Apple TV+, or specialty channels like Hallmark or Starz. Each subscription is billed separately, usually to the payment method you registered with Roku.
Key Takeaways
- You can see all active subscriptions in one menu by going to Settings > Subscriptions on your Roku device or through the Roku mobile app.
- Canceling a subscription stops future charges but does not refund money you already paid; you keep access until your current billing period ends.
- Some subscriptions let you pause instead of cancel, which temporarily stops charges without losing your account or watch history.
- If you subscribed through a third-party service like Apple or Amazon, you may need to cancel through that service instead of through Roku.
- Roku does not charge you for adding or removing channels — only the subscription services themselves charge, and only if you pay for them.
How to view all your subscriptions on a Roku device
On any Roku device — whether it is a TV, stick, or box — go to the home screen and select Settings. From there, choose Subscriptions. You will see a list of every paid channel you have added, along with the next billing date and the amount you pay.
If you do not see a Subscriptions option in Settings, your Roku device may be an older model. In that case, go to Settings > Channels > Manage Installed Channels instead. Paid channels will show a price next to them. You can select any channel from this menu to see more details or remove it.
The Subscriptions menu also shows you which payment method is linked to each subscription. Some channels let you pay through Roku directly, while others route payment through Apple, Amazon, or Google. This matters when you want to cancel, because the payment method determines where you go to stop the charges.
Canceling a subscription from your Roku device
From the Subscriptions menu, select the channel you want to cancel. You will see options to manage that subscription. Choose Cancel Subscription or Remove, depending on your device model. Roku will ask you to confirm, usually with a message explaining when your access ends.
When you cancel, your charges stop after your current billing period. If you paid for a month and cancel on day 15, you keep access through day 30. You do not get a refund for the unused portion. Your watch history and saved shows stay in your account if you resubscribe later, though this depends on the channel's own policies.
If the channel offers a pause option instead of cancel, you can choose that to temporarily stop charges. Pausing usually lasts 3 to 12 months depending on the service. When the pause ends, charges resume unless you cancel or pause again.
Managing subscriptions through the Roku mobile app or website
You can also view and cancel subscriptions from the Roku mobile app or at roku.com. Open the app or website, sign in with your Roku account, and go to Settings > Subscriptions. The list and cancellation process are the same as on your device.
Using the app or website is sometimes faster if you are away from your TV or if your device is having trouble. The changes take effect when ready on all your Roku devices that use the same account. If you have multiple Roku devices in your home, they all share the same subscriptions.
What to do if you subscribed through Apple, Amazon, or Google
Some people add Roku subscriptions through Apple TV, Amazon Prime Video, or Google Play instead of directly through Roku. When you do this, the charge appears on your Apple, Amazon, or Google bill instead of your Roku bill. To cancel, you must go back to the service where you subscribed.
To find out which service you used, go to your Roku Subscriptions menu and look at the payment method listed next to the channel. If it says "Apple," "Amazon," or "Google," you need to cancel there. Open the Apple TV app, Amazon Prime Video app, or Google Play app on any device, find the subscription in your account settings, and cancel from there.
Canceling through the third-party service removes the subscription from Roku automatically within a few hours. You do not need to do anything else. The same billing rules explore — you keep access through the end of your current period, and you do not receive a refund.
Fixing common problems when canceling
If you try to cancel and get an error message, the most common cause is that you are signed into the wrong Roku account. Make sure you are using the account that is linked to your Roku device. You can check this by going to Settings > System > About on your device and looking for the email address shown.
If you subscribed through a third-party service and the channel still appears on your Roku device after you canceled, wait a few hours for the change to sync. If it does not disappear after 24 hours, sign out of your Roku account on the device and sign back in. This forces a refresh of your subscription list.
If you were charged after you canceled, contact the channel's customer service, not Roku. Roku processes the cancellation, but the channel's company handles refunds. Have your cancellation confirmation ready when you reach out.
Understanding Roku's free channels versus paid subscriptions
Roku offers hundreds of free channels that you can add without paying anything. These include services like Pluto TV, Tubi, and The Roku Channel's free tier. Adding a free channel does not create a subscription and does not charge you. You can add and remove free channels anytime without any cost or consequence.
Paid subscriptions are different. When you add a paid channel, Roku or the third-party service when ready starts charging you, usually on a monthly cycle. Some channels offer a free trial period first — usually 7 to 30 days — before the first charge. Read the trial terms carefully, because you need to cancel before the trial ends if you do not want to be charged.
Frequently Asked Questions
Can I get a refund if I cancel mid-month?
No. Roku and most subscription services do not refund unused portions of a billing period. When you cancel, you keep access through the end of your current month, but you do not receive money back. Some channels may make exceptions for billing errors — contact the channel directly to ask.
What happens to my saved shows and watch history when I cancel?
This depends on the channel. Most services keep your account and history for 6 to 12 months after you cancel, so you can pick up where you left off if you resubscribe. Some delete your data when ready. Check the channel's privacy policy or contact their support to be sure.
Do I have to cancel through Roku, or can I cancel through the channel's website?
If you subscribed through Roku directly, you must cancel through Roku. If you subscribed through Apple, Amazon, or Google, you must cancel through that service. Canceling in the wrong place will not stop your charges. Check your Roku Subscriptions menu to see which payment method is listed.
Why am I still being charged after I canceled?
The most common reason is that the cancellation did not go through. Go back to your Subscriptions menu and confirm the channel is no longer listed. If it is still there, try canceling again. If you were charged after the channel disappeared from your list, contact the channel's billing support with your cancellation confirmation.
Can I pause a subscription instead of canceling it?
Some channels offer pause options that temporarily stop charges without canceling your account. This is usually available in the subscription details menu. Pausing typically lasts 3 to 12 months, and charges resume automatically unless you cancel or pause again before the period ends.