What Roku My Subscriptions does
Roku My Subscriptions is a built-in feature on Roku devices that shows you which streaming services you have active accounts with and lets you manage them from one place. Instead of hunting through your email or logging into each service separately, you can see your subscriptions listed on your Roku home screen, check renewal dates, and cancel or change plans directly through the Roku interface.
The feature works on most Roku streaming players and Roku TVs. It connects to your Roku account and pulls information from the streaming services you've signed up for through Roku's payment system or linked manually. Not every streaming service appears here — only those that Roku has integrated into the system.
Key Takeaways
- Roku My Subscriptions shows active streaming services tied to your Roku account in one central location on your home screen.
- You can cancel subscriptions, view renewal dates, and manage billing directly through Roku without logging into each service separately.
- The feature only displays services you signed up for through Roku's payment system or manually linked to your account.
- Cancelling a subscription through Roku My Subscriptions stops the charges but does not delete your account with that streaming service.
- Some streaming services may not appear in Roku My Subscriptions even if you have an active account with them.
How to find Roku My Subscriptions on your device
On your Roku home screen, look for a tile or menu option labeled "My Subscriptions" or "Subscriptions." The exact location varies by Roku model and software version. On newer Roku devices, it often appears in the main menu or as a dedicated tile you can move around your home screen.
If you do not see it when ready, press the Home button on your Roku remote, then scroll through the menu options. You may also find it under Settings > Subscriptions or a similar path depending on your device. Roku regularly updates where this feature sits, so checking your device's help menu or Roku's support site for your specific model can save time.
Which subscriptions show up in Roku My Subscriptions
Roku My Subscriptions displays streaming services you signed up for using Roku's payment system — meaning you entered your payment information through Roku rather than directly with the service. This includes popular services like Netflix, Disney+, Hulu, and others that Roku has partnered with.
Services you signed up for outside of Roku — by going directly to Netflix.com or using an Apple TV or Amazon Prime account, for example — will not appear in Roku My Subscriptions unless you manually link them. Some smaller or regional streaming services may also not be integrated into the Roku system yet, even if you can watch them on your Roku device.
To add a subscription you already have to Roku My Subscriptions, you can often link your account through the feature itself. This lets Roku pull in your subscription information without charging you again or changing your billing.
Cancelling or pausing a subscription through Roku
To cancel a subscription shown in Roku My Subscriptions, select it from the list and look for a "Cancel Subscription" or "Manage Subscription" button. Roku will walk you through the cancellation process, which usually takes a few clicks. The charge will stop on your next renewal date, though the exact timing depends on when your billing cycle renews.
Cancelling through Roku stops the recurring charge but does not delete your account with that streaming service. You can still log into the service later and reactivate it if you want. Some services offer the option to pause rather than cancel — this temporarily stops charges without closing your account, and you can resume without losing your saved preferences or watch history.
If a service does not offer a pause option through Roku, you may need to visit the service's website directly to pause your account. Roku's cancellation only affects the billing; it does not change settings within the service itself.
Viewing renewal dates and billing information
When you select a subscription in Roku My Subscriptions, the screen shows your next renewal date and the amount you will be charged. This helps you track when charges hit your payment method and plan your budget around them.
If you need more detailed billing history — past charges, invoices, or payment methods — you may need to log into your Roku account through a web browser or the Roku mobile app. Roku My Subscriptions on the TV shows the essentials, but the full account dashboard online has more detail.
Linking subscriptions you already have
If you have a streaming service account that you signed up for directly with the service (not through Roku), you can often link it to Roku My Subscriptions. Open the feature, look for an option to add or link a subscription, and enter your login credentials for that service.
Linking does not change your billing — the service still charges you through whatever payment method you set up with them originally. Roku straightforward pulls in your subscription status so you can see it alongside services you pay for through Roku. This is useful for keeping all your streaming services in one view, even if you manage billing through different systems.
What to do if a subscription does not appear
If you have an active subscription but it does not show in Roku My Subscriptions, the service may not be integrated with Roku yet, or your account may not be linked properly. Try signing out of your Roku account and signing back in — this sometimes refreshes the subscription list.
You can also try manually linking the subscription through Roku My Subscriptions if that option is available. If the service still does not appear, you can still watch it on your Roku device by opening the service's app directly — Roku My Subscriptions is a convenience tool, not a requirement for using streaming services on your device.
Contact the streaming service's support team if you believe your account should appear in Roku My Subscriptions. They can confirm whether they have partnered with Roku and whether your account is set up correctly for linking.
Frequently Asked Questions
Does cancelling through Roku My Subscriptions delete my account with the streaming service?
No. Cancelling stops the recurring charge, but your account remains active. You can log into the service anytime and reactivate your subscription. Your saved preferences, watch history, and other account data stay intact.
Can I change my subscription plan through Roku My Subscriptions?
Some services allow plan changes through Roku — for example, switching from a basic to premium Netflix tier. Select the subscription and look for a "Change Plan" or "Manage Plan" option. If you do not see one, you may need to log into the service's website directly to change your plan.
What payment methods does Roku My Subscriptions accept?
Roku accepts credit cards, debit cards, and sometimes PayPal or other payment methods, depending on your region and the service. The payment method you use is tied to your Roku account, not to individual subscriptions. You can update it in your Roku account settings.
Can I see my subscription history or past charges?
Roku My Subscriptions shows your next renewal date and current charge amount, but for a full billing history, log into your Roku account through a web browser or the Roku mobile app. The account dashboard there displays past charges and invoices.
Why does my subscription appear in Roku My Subscriptions but I never signed up through Roku?
This usually means someone with access to your Roku account signed up for the service using Roku's payment system. Check your Roku account settings and billing history to confirm. If you did not authorize the charge, contact Roku support and the streaming service to report it.