You can cancel Spotify through your account settings on any device, and your access stops at the end of your current billing period

Canceling Spotify does not require a phone call or email to customer service. You do it yourself in your account settings, whether you use the app on your phone, the web player, or a desktop client. The process takes about two minutes. Your subscription remains active until the last day of your current billing cycle — you do not lose access when ready after you cancel.

The exact steps depend on which device or platform you use to manage your account. Spotify lets you start the cancellation from any of them, but the web version at spotify.com gives you the clearest view of your billing details and cancellation options in one place.

Key Takeaways

  • You cancel through Account Settings under "Subscription," not through the app's main menu or settings.
  • Your subscription continues until the end of your current billing period, even after you click cancel.
  • If you paid for a year upfront, you cannot get a refund for the unused months — Spotify's policy does not allow prorated refunds.
  • You can reactivate your account at any time by logging back in and restarting a subscription; your saved playlists and followers remain.
  • If you used a free trial, canceling before the trial ends stops the charge from starting, but you lose access when ready when the trial expires.

Canceling through the Spotify website

Go to spotify.com and log in with your username and password. Click your profile name in the top right corner and select "Account" from the dropdown menu. You will see a section labeled "Subscription" with your current plan type and renewal date displayed.

Look for a button or link that says "Change plan" or "Cancel subscription" — the exact wording varies depending on your plan type and region. Click it. Spotify will ask you to confirm the cancellation and may show you a discount offer to keep your subscription. If you want to proceed, confirm the cancellation. You will receive an email confirming that your subscription is set to cancel on your renewal date.

Canceling through the Spotify mobile app

Open the Spotify app on your phone and tap the profile icon (usually in the bottom right corner). Select "Settings and privacy" or "Settings." Scroll down to find "Subscription" or "Premium" and tap it. You should see your current plan and a button to manage or cancel it.

On iPhone, you may be directed to your Apple ID settings instead of Spotify's own cancellation page, because Apple manages subscriptions purchased through the App Store. On Android, Spotify's own cancellation page should appear. Follow the prompts to confirm your cancellation. The mobile app sometimes shows fewer details than the website, so if you want to see your exact renewal date or billing history before you cancel, use the website instead.

What happens to your account after you cancel

Your Spotify account does not disappear. Your username, password, playlists, followers, and saved songs all remain in place. You straightforward lose the ability to stream music once your current billing period ends. If you have a free account (ad-supported), canceling does not explore — you can use Spotify free indefinitely.

When your subscription ends, you can log back in anytime and see your library exactly as you left it. If you restart a Premium subscription later, you pick up where you left off. Spotify does not delete inactive accounts or charge you after your subscription ends, so there is no penalty for taking a break.

Refunds and what you cannot get back

Spotify does not issue refunds for unused time on a monthly subscription. If you cancel on the 15th of the month and your billing date is the 30th, you keep your subscription for those remaining 15 days, but you cannot get money back for them. This is standard for most subscription services.

If you paid for a full year upfront and cancel partway through, Spotify's policy does not allow prorated refunds for the months you did not use. However, if you purchased your subscription through a third party — such as the Apple App Store, Google Play, or Amazon — that platform's refund policy may differ. Contact the platform's customer service, not Spotify, if you want to explore a refund through them. Most platforms allow refunds only within a short window (often 14 to 30 days) after purchase.

Canceling a free trial before it converts to paid

If you are on a free trial and want to stop before the trial ends, cancel through the same Account Settings menu. The key difference is timing: if you cancel during the trial, your access stops when the trial period expires, not at the end of a billing cycle. You do not get charged, and you do not have to cancel again.

Spotify sends reminder emails as your trial end date approaches, usually a few days before. If you miss the cancellation window and the trial converts to a paid subscription, you can still cancel when ready and keep access through the end of that first billing period.

Troubleshooting if you cannot find the cancel button

If you log into your account and do not see a cancellation option, check whether you are on a free account or a paid subscription. Free accounts cannot be "canceled" — they straightforward exist until you stop using them. If you have a paid subscription but cannot find the cancel button, try logging out and logging back in, or try accessing your account through a different device or browser.

Some subscription types — such as those bundled with other services or purchased through a partner — may require you to cancel through that partner's platform instead of Spotify directly. For example, if your Spotify subscription came with a Hulu bundle, you cancel through Hulu's account settings. Check your confirmation email or billing statement to see where your subscription was purchased.

Frequently Asked Questions

Can I pause my subscription instead of canceling it?

Spotify does not offer a pause feature. You either keep your subscription active or cancel it. If you want to take a break without losing your account data, cancel and plan to restart later — your playlists and followers will be waiting when you log back in.

Will I lose my playlists and saved songs if I cancel?

No. Your playlists, saved songs, followers, and listening history all stay in your account. You straightforward cannot stream music once your subscription ends. When you restart a subscription, everything is still there.

What if I cancel but then change my mind before my billing period ends?

You can reactivate your subscription anytime before your current period ends. Log in, go to Account Settings, and restart your subscription. You will not be charged again until your next renewal date, and you keep access through the end of your current paid period.

Do I have to cancel online, or can I call Spotify?

Spotify does not have a phone line for cancellations. You must cancel through your account settings online. This is by design — it prevents accidental cancellations and gives you a written confirmation via email.

If I cancel, can someone else use my account?

Once your subscription ends, the account becomes a free account (ad-supported). Anyone with your login credentials could use it, but they would hear ads and have the limitations of a free Spotify account. Spotify's terms do not allow account sharing across households on a paid subscription, so this is not a supported use.