How to cancel Starz
To cancel Starz, log into your account on the Starz website or app, go to Account Settings, select Subscription or Billing, and choose Cancel Subscription. You will see a confirmation screen asking why you are canceling — this is optional to answer. Confirm the cancellation, and your access ends at the end of your current billing period. You will receive a confirmation email with your final billing date.
If you subscribed through a third-party platform — Apple, Amazon Prime Video Channels, Google Play, Roku, or another provider — you must cancel through that platform instead, not through Starz directly. Canceling on the Starz website will not stop charges from your third-party account. Each platform has its own cancellation process, though most let you manage subscriptions in your account settings.
Starz does not charge a cancellation fee. Your subscription remains active until the end of your current billing cycle, so you keep access to all content through that date. After cancellation, you lose access to the Starz app and website.
Key Takeaways
- Cancel directly on Starz.com or in the Starz app by going to Account Settings and selecting Cancel Subscription.
- If you subscribed through Apple, Amazon Prime Video Channels, Google Play, Roku, or another third party, you must cancel through that platform, not through Starz.
- Your subscription remains active through the end of your current billing period after you cancel — you do not lose access when ready.
- Starz does not charge a cancellation fee, and you will receive a confirmation email with your final billing date.
Canceling a direct Starz subscription step by step
If you signed up directly with Starz (not through a third party), follow these steps on a computer or mobile device.
On the Starz website: Go to Starz.com and sign in with your email and password. Click your profile icon or account menu in the top right corner. Select Account Settings or My Account. Look for Subscription, Billing, or Plan. Click Cancel Subscription or Manage Subscription. Review the cancellation details and confirm. You will see a final confirmation screen and receive an email.
On the Starz app: Open the app and tap your profile icon (usually in the top left or bottom right, depending on your device). Go to Account Settings or Settings. Select Subscription or Billing. Tap Cancel Subscription. Confirm your choice. The app will show a confirmation message.
Save your confirmation email or take a screenshot of the confirmation screen. Keep this until your final billing date passes, in case you need to dispute a charge or verify the cancellation.
Canceling through Apple, Amazon, Google Play, or Roku
If you pay for Starz through a third-party platform, that platform handles your billing and cancellation. Canceling on the Starz website or app will not stop your charges.
Through Apple (iPhone, iPad, or Mac): Open Settings (iPhone or iPad) or System Preferences (Mac). Go to [Your Name] or Apple ID. Select Subscriptions. Find Starz and tap it. Select Cancel Subscription or Turn Off Auto-Renewal. Confirm. You will receive a confirmation from Apple.
Through Amazon Prime Video Channels: Go to Amazon.com and sign in. Go to Your Account and select Memberships and Subscriptions or Prime Video Channel Subscriptions. Find Starz. Select Cancel Channel or Manage. Confirm the cancellation. Amazon will send a confirmation email.
Through Google Play (Android): Open the Google Play app. Tap your profile icon in the top right. Select Payments and Subscriptions, then Subscriptions. Find Starz. Tap Cancel Subscription. Confirm.
Through Roku: On your Roku device, go to Home. Select Subscriptions. Find Starz. Select Manage or Cancel. Confirm the cancellation on screen.
What happens after you cancel
After you cancel, your Starz account remains active through the end of your current billing period. If your billing date is the 15th and you cancel on the 5th, you keep full access until the 15th. On the 15th, your access ends and you can no longer stream Starz content.
You will not be charged again after your final billing date. If you are charged after cancellation, contact Starz support or your third-party platform (Apple, Amazon, etc.) to report the error. Keep your cancellation confirmation email as proof of when you canceled.
If you want to resubscribe later, you can create a new account or log back into your old account if Starz has kept it. Pricing and available plans may have changed since you canceled.
Pausing instead of canceling
Starz does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you think you might return soon, canceling is still your only choice — there is no way to temporarily suspend your account while keeping it open.
Some third-party platforms (like Amazon Prime Video Channels) may offer pause options on their end, though this is rare. Check your third-party account settings to see if a pause is available before you cancel.
Troubleshooting cancellation problems
If you see an error message when trying to cancel, try logging out and logging back in. Clear your browser cache or close and reopen the app. If the problem persists, contact Starz support through the Help or Support section on their website or app.
If you canceled but were still charged, contact Starz support or your payment provider (your credit card company, Apple, Amazon, etc.) right away. Provide your cancellation confirmation email as proof. Most payment providers will reverse an erroneous charge within one to two billing cycles if you report it promptly.
If you subscribed through a third party and are unsure whether you canceled correctly, log into that platform's account settings and check your active subscriptions. Starz should no longer appear on the list if the cancellation went through.
Frequently Asked Questions
Will I lose access to Starz when ready after I cancel?
No. Your subscription stays active through the end of your current billing period. If you cancel on the 5th and your billing date is the 20th, you keep access until the 20th. After that date, you lose access and cannot stream Starz content.
Can I get a refund for the current month if I cancel mid-cycle?
No. Starz does not issue refunds for partial months. You pay for the full billing period regardless of when you cancel during it. Your subscription straightforward ends on your next billing date instead of renewing.
What if I subscribed through my cable or satellite provider?
If Starz came as part of a cable, satellite, or streaming bundle (like through Dish, DirecTV, or another provider), you must cancel through that provider's customer service, not through Starz directly. Call your provider or log into your account to remove Starz from your package.
Can I cancel and resubscribe to get a promotional rate?
Starz does not may provide that promotional rates will be available if you resubscribe. You may be offered a new promotional rate, or you may be charged the standard rate. Check what rates are available before you cancel if this matters to you.
How do I know if my cancellation went through?
You should receive a confirmation email from Starz or your third-party platform within a few minutes of canceling. Check your email (including spam or promotions folders) for this confirmation. You can also log back into your account and check your subscription status in Account Settings.