Up Faith and Family is a streaming service focused on faith-based and family-friendly content
Up Faith and Family is a subscription streaming platform owned by the Pureflix company that offers movies, TV shows, and original series aimed at religious and family audiences. The service includes content from Christian, faith-based, and general family entertainment categories. You watch through apps on phones, tablets, computers, and connected TV devices.
The service operates on a monthly or annual subscription model, meaning you pay a recurring fee to maintain access. Unlike free ad-supported streaming services, Up Faith and Family requires a paid subscription to watch any content. The platform does not offer a free tier, though some providers occasionally offer trial periods.
Content on Up Faith and Family includes original series, films, documentaries, and children's programming. The library emphasizes Christian themes, inspirational stories, and content without graphic violence, explicit language, or adult material. The service also includes a kids section with age-appropriate programming.
Key Takeaways
- Up Faith and Family is a paid subscription service with no free tier, though trial periods may be offered at sign-up.
- You can watch on phones, tablets, computers, and smart TVs through dedicated apps or a web browser.
- The subscription renews automatically each month or year depending on which plan you choose at sign-up.
- Canceling your subscription stops the automatic renewal and removes your access at the end of your current billing period.
- The service focuses on faith-based, family-friendly, and Christian content rather than mainstream entertainment.
How to sign up and what payment methods work
To start a subscription, you visit the Up Faith and Family website or open the app on your device. The sign-up process asks for an email address, password, and payment information. You choose between a monthly plan or an annual plan at this point — the annual option typically costs less per month but requires payment for the full year upfront.
The service accepts major credit cards (Visa, Mastercard, American Express, Discover) and may accept payment through digital wallets depending on which device you use. If you sign up through an app on iPhone or iPad, Apple's payment system handles the transaction. If you sign up through an Android device, Google Play processes the payment. If you sign up on the website directly, you enter your card details there.
After you complete sign-up, your subscription begins when ready and you can start watching. Your payment method is charged on the same day each month (or year) going forward. You receive a confirmation email with your account details and billing information.
What happens when your subscription renews
Your subscription renews automatically on the date it is set to renew — typically 30 days after sign-up for a monthly plan, or 365 days for an annual plan. A few days before the renewal date, you should receive an email reminder that your payment method will be charged. The charge appears on your credit card or bank statement under the Pureflix or Up Faith and Family name.
If your payment method is declined (expired card, insufficient funds, or other issues), the service usually attempts to charge it again over the next few days. If all attempts fail, your access may be suspended until you update your payment information. You can update your card details in your account settings at any time.
The renewal happens whether or not you have watched anything during your current billing period. The service does not pause or prorate charges based on usage.
How to cancel and what happens to your access
To cancel your subscription, log into your account on the Up Faith and Family website or app and go to your account settings or subscription management section. Look for an option labeled "Cancel Subscription," "Manage Subscription," or similar. You may be asked to confirm your cancellation or select a reason for leaving.
When you cancel, the automatic renewal stops — your payment method will not be charged again. However, you keep access to the service through the end of your current billing period. If you cancel on the 15th of a month and your renewal date is the 30th, you can watch until the 30th. After that date, your account no longer works and you cannot watch content.
If you cancel an annual plan partway through the year, most services do not refund the unused portion. You keep access until your annual renewal date arrives, then your account closes. Check the service's cancellation policy on their website to confirm their specific refund rules.
Devices you can watch on and account limits
Up Faith and Family works on most common devices: iPhones and iPads, Android phones and tablets, computers running Windows or Mac, Amazon Fire tablets, Roku devices, Apple TV, Google TV, and Samsung Smart TVs. You read the app from the App Store, Google Play, or the device's app store, then log in with your email and password.
You can also watch through a web browser by going to the Up Faith and Family website and logging in there. This works on any computer or tablet with an internet connection and a modern browser.
The number of devices you can watch on at the same time depends on your subscription plan. Most plans allow simultaneous streaming on a limited number of screens — typically two or four at once. If you exceed this limit, one stream will stop or you will see an error message. You can watch on different devices at different times without issue.
What to do if you have billing or access problems
If your payment was declined, log into your account and update your payment method in the account settings or billing section. Enter a new card number or choose a different payment method, then save the changes. The service usually attempts to charge the updated method within a day or two.
If you cannot log in, try resetting your password using the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your inbox. If you do not receive a reset email, check your spam folder or try again after a few minutes.
If you are charged after you believe you canceled, check your account to confirm the cancellation went through. Sometimes cancellations do not process if there was an error during the request. If your account still shows as active, cancel again. If you were charged in error, contact Up Faith and Family's customer service through their website to request a refund.
For other technical issues — such as the app crashing, video not playing, or audio problems — try restarting the app or your device, checking your internet connection, and updating the app to the latest version. If the problem continues, contact customer support through the Up Faith and Family website.
How Up Faith and Family compares to other faith-based streaming options
Several other services offer faith-based or family-friendly content. RightNow Media focuses on Christian teaching, Bible study, and discipleship content rather than entertainment. Dove Channel emphasizes family-friendly movies and shows. General streaming services like Netflix, Disney+, and Amazon Prime Video include family sections but mix in mainstream content not specifically curated for faith audiences.
Up Faith and Family differs by focusing exclusively on faith-based and family content without mainstream material. This means a narrower library but content aligned specifically with Christian and family values. The subscription cost and available content library vary between services, so comparing what each offers in your region helps determine which fits your needs.
Some churches and faith organizations offer RightNow Media subscriptions to members, sometimes at no cost. Up Faith and Family does not typically have this arrangement, though some organizations may negotiate group rates.
Frequently Asked Questions
Can I share my Up Faith and Family account with family members in another house?
You can share your login credentials with household members, and they can watch on their own devices using your account. However, simultaneous streaming is limited by your plan — typically two to four screens at once. Sharing with people outside your household may violate the service's terms of service, so check their terms before doing so.
What if I want to pause my subscription instead of canceling?
Up Faith and Family does not offer a pause or freeze option. You must cancel to stop automatic charges. You can resubscribe later by signing up again, though you may need to create a new account or log back in with your previous email.
Does Up Faith and Family offer a free trial?
Trial availability varies by region and changes over time. When trials are offered, they typically last seven to fourteen days before the first charge. Check the sign-up page to see if a trial is currently available in your area.
Can I change my subscription plan from monthly to annual or vice versa?
This depends on the service's policies, which vary. Some services allow you to change plans in your account settings. Others require you to cancel your current plan and sign up for a new one. Log into your account or contact customer support to learn what options are available.
What happens if I move to a different country?
Up Faith and Family's availability and pricing vary by country. If you move, you may lose access or need to update your payment method and account information. Contact customer support before traveling or relocating to understand how your subscription will be affected.