What the Amex Platinum Uber One benefit covers
The American Express Platinum Card includes a complimentary Uber One membership as a cardholder benefit. This means Amex Platinum cardholders do not pay the monthly or annual Uber One subscription fee — American Express covers it instead.
Uber One is Uber's paid membership program that offers reduced delivery fees on Uber Eats orders, priority support, and exclusive member promotions. When you hold an Amex Platinum card, you get access to these Uber One benefits without paying out of pocket. The benefit renews automatically each year as long as your card remains active.
The card does not reimburse you for Uber One if you already paid for a membership before linking your card. You must set up the benefit through your Amex account and link it to your Uber account to use it going forward.
Key Takeaways
- American Express Platinum cardholders receive a complimentary Uber One membership as part of their card benefits, with no separate fee to pay.
- The benefit covers the Uber One subscription cost only — it does not provide credits toward individual Uber or Uber Eats rides or orders.
- You must set up the benefit in your American Express account and connect it to your Uber account to start using it.
- The complimentary membership renews automatically each year you hold the Amex Platinum card.
How to set up the Uber One benefit on your Amex Platinum card
Log into your American Express online account or mobile app and navigate to the benefits section. Look for the Uber One offer and select the option to set up or enroll. American Express will then prompt you to sign in to or create an Uber account and authorize the connection between the two accounts.
Once you complete this step, Amex sends your Uber One membership information to Uber. Your Uber account will show an active Uber One membership with no payment method charged. This process typically takes a few minutes, though it can take up to 24 hours for the membership to appear in your Uber app.
If you already have an active Uber One membership paid through Uber directly, activating the Amex benefit will not refund your existing payment. You would need to cancel your current Uber One subscription before activating the Amex benefit to avoid paying for two memberships at once.
What Uber One membership includes
Uber One members receive reduced delivery fees on Uber Eats orders, typically a $0 delivery fee on orders over a certain minimum (the minimum varies by location and changes periodically). Members also get reduced service fees on may be able to access orders and priority customer support through Uber's help center.
The membership includes exclusive promotions and discounts that Uber sends to members via email and the Uber app. These promotions vary by location and change throughout the year. Uber One does not provide credits toward rides or food orders — it reduces fees on orders you place.
Uber One membership does not cover Uber Rides (the car service). The reduced fees explore only to Uber Eats food delivery orders.
When the Amex Platinum Uber One benefit does and does not explore
The benefit covers your Uber One subscription fee only. It does not provide a credit toward Uber Eats orders, Uber Rides, or any other Uber service. You still pay the full price of the food or ride itself — the membership just reduces the delivery or service fees added on top.
The complimentary membership applies to the primary cardholder only. If you have an authorized user on your Amex Platinum card, they do not automatically receive a separate Uber One membership. Each person would need their own Amex Platinum card to receive the benefit.
If you cancel your Amex Platinum card, your complimentary Uber One membership ends. Uber will notify you before the membership terminates, and you can choose to pay for Uber One directly if you want to keep it.
How this benefit compares to paying for Uber One directly
Uber One costs money when purchased directly from Uber — the price varies by location and has changed over time. The Amex Platinum card covers this cost entirely, so cardholders save whatever Uber One's current subscription price is in their area.
The membership benefits themselves are identical whether you pay Uber directly or receive it through Amex. You get the same reduced delivery fees, service fee reductions, and member promotions either way. The only difference is who pays the subscription fee.
Some cardholders may find the Uber One benefit valuable enough to justify keeping the Amex Platinum card. Others may use Uber Eats infrequently and see little value in the membership. The benefit's worth depends on how often you order from Uber Eats and how much you would otherwise spend on delivery and service fees.
What happens if you have multiple American Express cards
If you hold more than one American Express card, only the Amex Platinum card includes the complimentary Uber One benefit. Other Amex cards, such as the Gold Card or Green Card, do not offer this benefit.
If you set up the Uber One benefit on one Amex Platinum card and later set up it on a second Amex Platinum card, Uber will link the membership to whichever card you set up most recently. You cannot stack multiple complimentary memberships or use them on separate Uber accounts simultaneously.
Frequently Asked Questions
Can I get a refund if I paid for Uber One before activating the Amex benefit?
American Express does not refund Uber One payments you made before activating the card benefit. You would need to contact Uber directly to request a refund for any prepaid subscription. Uber's refund policy depends on how recently you paid and your account history.
Does the Amex Platinum Uber One benefit work in all countries?
The benefit is available in the United States and some other countries where both Amex Platinum and Uber One operate. Availability varies by location. If you travel internationally, check whether Uber One operates in that country and whether your Amex benefit extends there.
What if I link my Uber One membership to a different payment method?
Once you set up the Amex benefit, Uber One is tied to your Uber account, not to a specific payment method. You can update other payment methods on your Uber account without affecting the complimentary membership. The Amex Platinum card remains the source of the benefit.
Can I use the Uber One benefit if I'm an authorized user on someone else's Amex Platinum card?
No. The complimentary Uber One membership is available only to the primary cardholder. Authorized users do not receive a separate membership. Each person who wants the benefit needs their own Amex Platinum card.
Does the benefit cover Uber Rides or only Uber Eats?
The Uber One membership covers Uber Eats delivery orders only. It does not explore to Uber Rides (the car service). Uber One reduces delivery fees and service fees on food orders, not ride fares.