Contact your old employer's payroll or HR department directly
The fastest way to get your W2 is to call or email the payroll department at your former employer. Most companies keep W2 records for at least seven years, so even if you left years ago, they should have yours on file. Ask for the specific tax year you need — for example, "I need my 2023 W2" — and provide your full name and the dates you worked there.
If you don't know who to contact, call the main company number and ask to be transferred to payroll or human resources. Many larger employers have a dedicated benefits or payroll line. Smaller businesses may route you to the owner or office manager. Be prepared to verify your identity with your Social Security number or employee ID.
Most employers will email or mail your W2 within a few business days. Some may ask you to pick it up in person or retrieve it from an employee portal if the company still has your login active. If your former employer is out of business or you cannot locate them, you have other options.
Key Takeaways
- Call your old employer's payroll department first — they have your W2 on file and can send it by email or mail within days.
- The IRS will send you a copy of your W2 if your employer did not, but this takes several weeks and requires you to request it by mail.
- If your employer is out of business, contact the IRS at 800-829-1040 or file Form 4506-C to request a transcript of your wage and tax information.
- You can also check your Social Security account online at ssa.gov to see reported wages, which may help you locate a missing W2.
Request a copy from the IRS if your employer won't provide one
If your former employer does not respond or claims they never issued you a W2, you can request one from the IRS. The IRS keeps a record of every W2 filed in your name, so they can send you a copy or a wage transcript showing the same information.
Call the IRS at 800-829-1040 during business hours (Monday through Friday, 7 a.m. to 7 p.m. your local time). Tell them you need a copy of your W2 for a specific year and employer. The IRS can mail it to you, though it typically takes two to four weeks. You will need to provide your Social Security number and confirm your identity.
Alternatively, you can file Form 4506-C (Request for Transcript of Tax Record) by mail. This form asks the IRS to send you a wage and income transcript, which shows the same W2 information — your wages, federal tax withheld, and other income reported to the IRS. Mail the completed form to the IRS address listed on the form itself. Processing by mail takes about 30 days.
Check your Social Security account for reported wages
Your Social Security account online shows all wages reported to the Social Security Administration under your name and Social Security number. This can help you confirm whether your employer actually filed your W2 and identify which year or employer you are missing.
Go to ssa.gov and create a my Social Security account if you don't have one. Once logged in, select "Earnings Record" to see a year-by-year breakdown of reported wages. The information usually matches your W2 exactly. If you see wages reported for a year but do not have the W2, you know the employer filed it — the IRS has a copy and can send it to you.
If you see no wages reported for a year when you worked, that is a sign your employer may not have filed your W2 at all. In that case, contact your employer again with this information, or file a complaint with your state's labor department or the IRS.
File a complaint if your employer will not provide your W2
Employers are required by law to send W2s to employees by January 31 of the year following the tax year worked. If your employer refuses to provide one or cannot be reached, you can report them to the IRS.
File Form 13909 (Information Referral) with the IRS to report that your employer did not provide a W2. You can file this form online at irs.gov or print and mail it. The IRS will investigate and may penalize the employer for failing to file or furnish W2s. This does not directly get you your W2 faster, but it creates an official record and may prompt the employer to act.
You can also contact your state's labor department or attorney general's office to report wage theft or failure to provide required documents. Some states have specific agencies that handle wage and hour complaints.
Use a wage transcript if you cannot get the original W2
If your employer is truly unavailable — the business closed, the owner cannot be located, or records were lost — the IRS can issue you a wage transcript instead. This document shows the same information as a W2: your gross wages, federal tax withheld, Social Security tax, and Medicare tax for that year.
A wage transcript is not technically a W2, but the IRS and most tax software will accept it as proof of income and tax withholding. You can use it to file your tax return or to show an employer, lender, or government agency that you earned and paid taxes on certain income.
Request a wage transcript by calling 800-829-1040 or filing Form 4506-C by mail. The IRS will mail it to you within 30 days. You can also view your wage transcript online through your IRS account if you have one set up.
What to do if you need the W2 for tax filing
If you are filing your tax return and do not yet have your W2, you have options. Most tax software allows you to enter estimated wage and withholding information based on your pay stubs, and you can amend your return later once you receive the actual W2.
Alternatively, you can file your return using a wage transcript from the IRS instead of the W2 itself. The IRS accepts transcripts as proof of income and withholding. If you file before receiving your W2 and the information differs, you will need to file an amended return (Form 1040-X) to correct it.
Do not delay filing your return indefinitely while waiting for a W2. If you are owed a refund, filing late means you receive your money later. If you owe taxes, filing late can result in penalties and interest. File with the information you have, then correct it once the W2 arrives.
Frequently Asked Questions
How long do employers have to send me a W2?
Employers must send W2s to employees by January 31 of the year following the tax year worked. For example, your 2023 W2 must arrive by January 31, 2024. If you do not receive it by mid-February, contact your employer or the IRS.
Can I get a W2 from a job I left 10 years ago?
Yes. Employers are required to keep W2 records for at least seven years, and many keep them longer. Contact your old employer's payroll department. If the company is still in business, they should have your W2 on file. If the company closed, the IRS can provide a wage transcript.
What if my employer says they never issued me a W2?
Check your Social Security account at ssa.gov to see if wages were reported for that year. If they were, your employer filed the W2 with the IRS even if they did not send you a copy. Call the IRS at 800-829-1040 to request a copy. If no wages appear in your Social Security record, file a complaint with the IRS using Form 13909.
Is a wage transcript the same as a W2?
A wage transcript shows the same information as a W2 — your wages and tax withholding — but it comes from the IRS instead of your employer. The IRS and tax software accept transcripts as proof of income. You can use one to file your tax return if you cannot get the original W2.
Do I need the original W2 or can I use a copy?
A copy is fine. You do not need the original paper W2. An email copy, printed copy, or IRS transcript all work for filing taxes or proving income to a lender or government agency.