Contact your old employer's payroll or HR department directly
The fastest way to get a W2 from a past employer is to call or email their payroll department and ask for it by name. You will need to provide your full name, the dates you worked there, and your Social Security number so they can locate your file. Many employers keep payroll records for at least seven years, so even if you left years ago, the document may still exist in their system.
If you know a specific person in HR or payroll, contact them first — they can often pull and send your W2 the same day. If you do not have a direct contact, call the main company number and ask to be transferred to payroll or human resources. Be clear that you need a copy of your W2 from a specific year, not a new one.
Request the document in writing if possible — email is fine. This creates a record of your request and gives the employer a paper trail to follow. Ask them to send it to you by email or mail, and confirm the address where they will send it.
Key Takeaways
- Contact your former employer's payroll or HR department directly with your name, employment dates, and Social Security number to request a copy of your W2.
- If your employer is out of business or unreachable, the IRS can issue you a transcript that shows your reported income for that year.
- The IRS requires employers to send W2s by January 31 each year, but you can request a copy at any time after that date.
- If you need the W2 urgently for a tax return or loan process, tell the employer and ask for expedited delivery by email rather than mail.
What to do if your employer is out of business
If the company no longer exists or you cannot locate anyone there, you have another option: contact the IRS directly. The IRS keeps records of all W2s that employers reported in your name, and they can issue you a transcript showing your income for that year.
You can order an IRS transcript online through the IRS website at irs.gov, by phone at 1-800-908-9946, or by mail using Form 4506-C. The online method is fastest — you can often view your transcript when ready if you verify your identity through the IRS's authentication system. By phone or mail, it typically takes one to two weeks.
An IRS transcript will show the income your employer reported for you that year, which is the same information that appears on your W2. However, it will not include all the detail fields that a W2 contains, such as state tax withheld or dependent care benefits. For most purposes — filing taxes, explore for a loan, or proving income — the transcript is sufficient.
Requesting a transcript instead of the original W2
Even if your employer is still in business, you can ask the IRS for a transcript instead of waiting for the employer to send the original. This is useful if your employer is slow to respond or if you need the information quickly.
There are two types of IRS transcripts that show W2 income: a "Wage and Income Transcript" and a "Tax Return Transcript." The Wage and Income Transcript shows all W2s and other income documents the IRS received for you in a given year. The Tax Return Transcript shows what you actually reported on your tax return for that year. If you have not filed a return yet, request the Wage and Income Transcript.
You do not need to pay for a transcript — the IRS provides them free. Processing times vary depending on how you order: online is fastest, phone takes a few minutes, and mail takes one to two weeks.
What to do if you never received your W2 by February
Employers are required by law to send W2s to employees by January 31 each year. If you did not receive yours by early February, contact your employer again and ask them to resend it or confirm they sent it to the correct address.
If the employer says they sent it but you never got it, ask them to send a replacement copy by email instead of mail. Email is trackable and arrives the same day. Provide them with the exact email address where you want it sent.
If your employer refuses to send you a copy or does not respond after two weeks, you can file a complaint with the IRS. Use Form 13909 to report the employer for not providing your W2. You can also contact your state's labor department, which may have its own enforcement process. In the meantime, you can file your tax return using the IRS transcript method described above.
Using your W2 information if you cannot locate the physical document
If you have already filed your tax return for the year in question, your W2 information is already in the IRS system. You can retrieve it by ordering a Tax Return Transcript, which will show all the income you reported, including W2 income.
If you need to prove your income to a lender, landlord, or other third party and cannot get the original W2, an IRS transcript often works just as well. Many lenders and landlords accept IRS transcripts as proof of income because they come directly from the government. Call ahead and ask what form of income verification they will accept before you order the transcript.
Frequently Asked Questions
Can I get a W2 from an employer I worked for more than 10 years ago?
Employers are required to keep payroll records for at least seven years, so there is a chance your old W2 still exists. Contact the employer and ask. If the company is gone or cannot find the record, the IRS will have it on file and can issue you a transcript showing your income for that year.
What if I worked for a company under a different name than it has now?
When you contact payroll, provide both the name the company had when you worked there and its current name if you know it. This helps them locate your file. If the company merged or was acquired, the payroll department may have records under the old name in their archives.
Do I need my original W2 or will a copy work?
A copy of your W2 works for almost all purposes — filing taxes, proving income to a lender, or explore for housing. The IRS accepts copies, and so do most employers and financial institutions. You only need the original if a specific organization asks for it, which is rare.
How much does it cost to get a W2 from my old employer?
Your employer should send you a copy of your W2 free of charge. If they ask you to pay for it, that is not standard practice. If an employer demands payment, contact your state's labor department or the IRS to report it.
Can I file my taxes without my W2 if I cannot find it?
Yes. You can file using an IRS transcript or by requesting one from your employer. If you file before you have the W2, the IRS will match your return against the W2 your employer eventually sends. If there are differences, the IRS will contact you. It is better to wait for the W2 or transcript before filing if possible, but it is not required.