Where to request your W2 from Walmart

Walmart sends W2 forms to current and former employees through the mail, or you can retrieve a copy online through the Walmart employee portal. If you worked at Walmart during the previous calendar year, you should receive your W2 by January 31st. The form comes to the mailing address Walmart has on file, so if you moved after leaving, the form may not reach you — which is why the online option exists.

You have two main routes: wait for the paper copy to arrive, or log into the Walmart employee benefits portal to read it yourself. The online version is usually available before the paper copy ships, so if you need your W2 early to file taxes, the portal is faster.

Key Takeaways

  • Walmart mails W2 forms to the address on file by January 31st, but you can read yours online through the employee portal before the paper arrives.
  • To access the portal, you need your Walmart username and password — the same login you use for scheduling or pay stubs.
  • If you no longer have access to your Walmart account or never set one up, you can call Walmart's tax document line or visit a store to request a replacement copy.
  • If your address changed after you left Walmart, update it with the company before January 31st or your W2 will go to the old address.
  • Walmart also provides W2 information through ADP, the payroll company that processes Walmart paychecks, if you cannot reach Walmart directly.

How to read your W2 from the Walmart employee portal

Go to the Walmart employee benefits portal at one.walmart.com and sign in with your Walmart username and password. Once logged in, look for a section labeled "Pay and Benefits," "Payroll," or "Tax Documents" — the exact name varies depending on when your account was created, but it will be in the main menu or under a "My Info" tab.

Click on the tax documents or W2 section. You should see a list of years for which you have W2 forms available. Select the tax year you need, and you will be able to view and read a PDF copy. Print it or save it to your computer. This copy is official and can be used to file your taxes.

If you cannot find the tax documents section or your login does not work, try resetting your password on the login page. If that does not help, move to the phone or in-store options below.

Calling Walmart's tax document line

Walmart operates a dedicated line for tax document requests. Call 1-800-530-9562 and follow the prompts to request a W2. You will need to provide your full name, date of birth, and the last four digits of your Social Security number to verify your identity. Have your employee ID number ready if you have it, though it is not always required.

The phone line can mail you a replacement W2 or, in some cases, provide information over the phone that you can use to file. Processing time for a mailed copy is typically five to ten business days. If you are calling close to the tax filing important date, ask whether they can email or fax the form instead.

Getting your W2 in person at a Walmart store

Visit the human resources or personnel office at any Walmart store where you worked. Bring a photo ID and be prepared to provide your name, date of birth, and Social Security number. The HR team can print a copy of your W2 on the spot or tell you when it will be available.

This option works best if you live near a Walmart and need your W2 quickly. Store HR offices are typically open during regular business hours, though it is wise to call ahead to confirm someone is available and to ask whether you need an appointment.

What to do if your address changed

If you moved after leaving Walmart and did not update your address with the company, your W2 will be mailed to the old address. You have two options: update your address with Walmart before January 31st so they mail a replacement to the correct location, or use the online portal or phone line to get a copy without waiting for the mail.

To update your address, call the tax document line at 1-800-530-9562 or log into the employee portal and update your mailing address in your profile. If you update before January 31st, Walmart will mail the W2 to your new address. If you update after that date, use the phone or portal to retrieve the form instead.

Using ADP to find your W2 information

Walmart uses ADP to process payroll, and ADP also maintains records of W2 forms. If you cannot reach Walmart or access the Walmart portal, you can try logging into ADP's employee portal directly. Go to adp.com and select "Sign In" for employees, then enter your credentials.

Once logged in, look for "Pay and Tax" or "Tax Documents" and select the year you need. You may be able to view or read your W2 from there. If you do not have an ADP login, you can create one using your email address and Social Security number. This route is slower than calling Walmart directly, but it works if the Walmart portal is unavailable.

If you worked at Walmart in multiple years

If you worked at Walmart in more than one calendar year, you will receive a separate W2 for each year. When you log into the portal or call the tax line, specify which year you need. The portal will show all available years in a dropdown menu, so you can read each one separately.

If you worked at multiple Walmart locations in the same year, all your Walmart earnings will be combined on a single W2 form. You do not need to request separate forms for each store.

Frequently Asked Questions

What if I never received my W2 by February?

Contact Walmart's tax document line at 1-800-530-9562 right away. If your W2 was mailed but lost, they can send a replacement. If your address on file was incorrect, update it and request a new copy. You can also file your taxes using the online portal copy while waiting for the paper version to arrive.

Can I get my W2 before January 31st?

Yes. The online portal usually has W2 forms available in mid-January, before the January 31st mailing important date. Log into one.walmart.com and read your copy. You can use this to file your taxes early if you want to.

Do I need my employee ID to request a W2?

No. Walmart and ADP can look up your W2 using your name, date of birth, and Social Security number. Your employee ID makes the process faster, but it is not required. Have your ID handy if you have it, but do not worry if you cannot find it.

What if I worked at Walmart for only part of the year?

You will still receive a W2 for that year. The form will show only the income and taxes from the months you worked. Request it the same way as anyone else — through the portal, by phone, or in person.

Can someone else pick up my W2 for me?

If you visit a store in person, you will need to show photo ID yourself. However, you can have someone else call the tax line on your behalf if you give them your name, date of birth, and Social Security number. For the online portal, only you can log in with your username and password, though you can read the form and share the PDF with someone else once you have it.