Where to request your W2
Your employer is required to send you a W2 by January 31 each year. If you haven't received it by early February, contact your employer's payroll or human resources department directly — that's almost always the fastest way to get it. Have your employee ID or Social Security number ready when you call.
If your employer has closed, gone out of business, or you cannot reach them, the IRS can help you get a copy. You can call the IRS at 1-800-829-1040 and request Form 4506-C, which lets you order a transcript that includes your W2 information. There is a small fee for this service, and it takes about 5 to 10 business days.
Some employers also let you read your W2 through their payroll portal or employee self-service system. Log in to whatever system you use to view your pay stubs — your W2 may be there under a "tax documents" or "year-end documents" section.
Key Takeaways
- Your employer must send your W2 by January 31, so contact payroll or HR if you haven't received it by early February.
- If you cannot reach your employer, the IRS will send you a transcript with your W2 information for a fee through Form 4506-C.
- Many employers post W2s in their employee portal, so check your payroll system before calling anyone.
- You will need your Social Security number or employee ID to request a W2 from either your employer or the IRS.
Requesting from your employer by phone or email
Call your payroll department and ask for a duplicate W2. Be ready to provide your full name, Social Security number, and the year you need. If you prefer email, send a message to payroll asking for a copy and include the same information. Keep the email for your records.
Your employer should send it to you within a few business days. If they say they already mailed it, ask them to confirm the address they used — it may have been sent to an old address if your records weren't updated. If that's the case, ask them to mail it to your current address or send it electronically if they offer that option.
Using the IRS to get your W2 information
If your employer will not respond or no longer exists, you can order a transcript from the IRS that shows your W2 income and tax withholding. Fill out Form 4506-C and mail it to the IRS address listed on the form, or call 1-800-829-1040 to request it by phone.
The IRS charges a fee for this service — currently $43 per transcript, though this amount can change. The transcript arrives by mail in 5 to 10 business days. You will receive a document that shows the same wage and withholding information as your W2, though it is formatted differently and comes from the IRS rather than your employer.
If you need the information faster, you can view your tax return information online through IRS.gov using your login credentials. This shows what the IRS has on file for you, though it is not the same as a formal W2 copy.
Checking your employer's online portal
Many companies post W2s in their employee self-service system alongside pay stubs. Log in to whatever portal you use to view your paychecks — often called ADP, Workday, Guidepoint, or your company's own system. Look for a section labeled "tax documents," "year-end documents," "W2," or "1099."
Once you find your W2, you can usually view it on screen and print it or save it as a PDF. Some systems let you read it directly to your computer. If you cannot find it in the portal, contact your HR or payroll department and ask them where W2s are posted or whether they can email you a copy.
What to do if you received the wrong W2
If your W2 shows incorrect wages, withholding, or personal information, contact your employer's payroll department right away. They can issue a corrected W2, called a Form W2-C. Your employer must send the corrected form to you and to the IRS.
Do not file your tax return with incorrect information. Wait for the corrected W2 if one is being issued. If your employer refuses to correct it or you disagree about the amount, you can file your return with the information you believe is correct and attach a written explanation. The IRS will review it during processing.
Keeping copies for your records
Once you have your W2, save a copy for yourself — either print it and file it with your tax documents, or save the PDF in a folder on your computer. You will need it to file your tax return, and it is useful to keep for at least three years in case the IRS has questions about that year's return.
If you file electronically, you do not need to mail your W2 to the IRS — they receive it directly from your employer. But you should still keep your own copy for your records and for reference if you need to verify your income later.
Frequently Asked Questions
What if I never received my W2 and it's already March?
Contact your employer one more time and ask them to resend it when ready. If they do not respond within a few days, call the IRS at 1-800-829-1040 and request Form 4506-C to get a transcript. You can also file your tax return using the wage information from your last pay stub and note that you are waiting for your W2 — the IRS will match it when it arrives.
Can I use a W2 from a previous year if I lost the current one?
No — you need the W2 for the specific tax year you are filing. Each year's W2 shows that year's wages and withholding. Contact your employer or the IRS to get the correct year's form.
Do I need the original W2 or is a copy okay?
A copy is fine. You do not need the original paper form your employer mailed. A printed copy, a PDF, or even a screenshot of your W2 from your employer's portal will work for filing your taxes.
What if my employer says they never hired me or has no record of me?
Ask them to search their payroll system by your Social Security number, not just your name. If they still say they have no record, contact the IRS — they have a record of your W2 because your employer filed it with them. The IRS can provide you with a transcript showing what was reported.
Is there a fee to get my W2 from my employer?
No. Your employer must provide you with a copy at no cost. The only fee is if you request a transcript directly from the IRS through Form 4506-C.