Your employer mails or emails your W2 by January 31 each year
Your W2 arrives from your employer — the company or organization that paid you during the year. By law, employers must send W2 forms to every employee by January 31. Most employers mail a paper copy to your home address on file, though some send it by email or make it available through an employee portal you can log into.
If you have not received your W2 by early February, check your mailbox and spam folder first. Then contact your employer's payroll or human resources department directly. They can tell you whether the form was mailed, emailed, or posted online, and to which address or email they sent it.
The IRS also keeps a record that your employer filed your W2. If your W2 is lost or your employer never sent one, you have other ways to find the information you need to file your tax return.
Key Takeaways
- Your employer must send your W2 by January 31 each year, either by mail, email, or through an online employee portal.
- If you do not receive it, contact your employer's payroll department — they can confirm where it was sent and resend it if needed.
- The IRS has a record of your W2 on file, and you can request a transcript that shows your income and tax withholding.
- If your employer goes out of business or you cannot locate them, the IRS can issue a wage and income transcript in their place.
- Keep your W2 with your tax records for at least three years after you file.
Check your employer's online portal or payroll system
Many employers now post W2 forms in an employee portal or payroll platform rather than mailing them. Log into the system you use to view your paychecks — this might be ADP, Workday, Guidepoint, or your company's own internal system. Look for a section labeled "Tax Documents," "W2," "Year-End Documents," or "1099s and W2s."
If you have forgotten your login credentials, contact your payroll or HR department and ask them to reset your password or send you a direct link to read your W2. They can also confirm whether your W2 has been posted and when.
Request a transcript from the IRS if you cannot find your W2
The IRS maintains a record of every W2 your employer filed in your name. You can request an IRS wage and income transcript, which shows your income, tax withholding, and employer information for the year you need. This transcript serves the same purpose as your W2 when filing your tax return.
You can order a transcript three ways: online at IRS.gov/transcripts, by phone at 1-800-908-9946, or by mailing Form 4506-C to the IRS. The online method is fastest — you can print your transcript when ready after verifying your identity. By phone or mail, the IRS typically sends it within 5 to 10 business days.
You will need your Social Security number, date of birth, and mailing address. The transcript is free. When you file your return, you can use the information from the transcript instead of the original W2 form.
Contact the IRS if your employer did not file your W2
If you requested a transcript and the IRS shows no W2 on file for you, your employer may not have filed it. Call the IRS at 1-800-829-1040 and explain that you worked for a specific employer but did not receive a W2 and it does not appear in the IRS system. Have your employer's name, address, and the dates you worked there ready.
The IRS can investigate whether your employer filed the form. If your employer did not file, the IRS can issue you a Form 4506-C transcript based on information they have on record, or they can contact your employer to file the missing W2. This process can take several weeks.
If your employer has gone out of business or you cannot locate them, the IRS will work with you to document your income and withholding so you can file your return.
What to do if your employer says they sent it but you never got it
Ask your employer for the mailing address or email address where they sent your W2. If they mailed it and you did not receive it, ask them to mail a duplicate copy to a different address or email it to you instead. Most employers keep copies and can resend when ready.
If your employer emailed it, check your spam and junk folders — W2 emails sometimes get filtered. If you still cannot find it, ask your employer to resend to a different email address or print and mail a copy.
If your employer refuses to send you a copy or claims they already sent it but cannot confirm where, contact your state's Department of Labor or the IRS. You can also file a complaint with the IRS using Form 13909 if you believe your employer is not complying with W2 filing requirements.
Keep your W2 safe after you receive it
Store your W2 with your other tax documents — receipts, statements, and records of deductions. Keep these files for at least three years after you file your return. The IRS can audit returns from prior years, and you will need your W2 to prove your income and withholding if questions arise.
If you file electronically, you do not need to mail your W2 to the IRS — your tax software will transfer the information from your W2 to your return. But keep the physical or digital copy for your records.
Frequently Asked Questions
Can I file my tax return without my W2?
Yes. You can use an IRS wage and income transcript instead, which shows the same income and withholding information. Order the transcript online at IRS.gov/transcripts or by phone at 1-800-908-9946. The transcript is free and arrives within days.
What if I worked for multiple employers in one year?
You will receive a separate W2 from each employer. Request transcripts from the IRS for any W2s you cannot locate. When you file, you will enter income and withholding from all W2s on your return.
Do I need the original W2 or can I use a copy?
A copy is fine for filing your tax return. The IRS does not require the original form. Keep whichever version you have — paper, email, or printed transcript — with your records.
What if my W2 has the wrong information on it?
Contact your employer when ready and ask them to issue a corrected W2, called a Form W2-C. Your employer must file the correction with the IRS and send you a copy. Do not file your return until you have the corrected form.
How long do I need to keep my W2?
Keep your W2 for at least three years after you file your return. The IRS can audit returns from prior years, and you will need proof of your income and withholding if they do.