Where your employer sends your W2
Your employer mails your W2 to the address they have on file for you, usually by January 31st each year. This is the address you provided when you were hired or updated most recently in your personnel file. The IRS requires employers to send W2s by this date, though some arrive later depending on mail speed and your location.
If you moved since you last worked there, your W2 may arrive at an old address. If you changed your name, the form might be addressed under a previous name. Check with your employer's payroll or human resources department to confirm what address they have for you right now — this takes one phone call and prevents weeks of waiting for a form that went to the wrong place.
Key Takeaways
- Your W2 is mailed to the address your employer has on file, typically by January 31st, so update your address with payroll if you have moved.
- You can request a copy from your employer's payroll department by phone or email at any time, and they usually send it within a few business days.
- The IRS transcript tool at IRS.gov lets you see wage and income information if your W2 is lost or delayed, though you may still need the actual form to file.
- If your employer went out of business or you cannot reach them, the IRS can help you locate wage records or issue a substitute form.
- Checking your mail daily in late January and early February catches your W2 before it gets lost or damaged.
Requesting a replacement W2 from your employer
Call or email your employer's payroll department and ask for a duplicate W2. You do not need a reason — employers are required to provide copies on request. Have your full name, Social Security number, and the year you need ready when you contact them. Most payroll departments send duplicates within three to five business days, either by mail or email.
If your employer has closed or you cannot locate them, contact your state's labor department or the IRS directly. The IRS can search their records for the W2 your employer filed and either send you a copy or issue a Form 4506-C, which is a transcript of your wage information that some tax software accepts in place of the actual W2.
Checking the IRS transcript for your wage information
Go to IRS.gov and look for "Get Your Tax Record" under the Tools section. You can create an account or use existing credentials to view your wage and income information. The IRS transcript shows what your employer reported to them, which should match your W2 exactly. This is useful if your W2 is delayed or lost, because it confirms the income amount and withholding before you file.
The transcript is not a substitute for the actual W2 form in most cases — tax software and the IRS still expect to see the official document. However, if your employer cannot be reached and the IRS has the wage record on file, you can use the transcript information to complete your return and note that you are filing without the W2 in hand.
What to do if your W2 never arrives
Wait until mid-February before assuming it is lost. Mail delays are common in January and early February. If it has not arrived by mid-February, contact your employer's payroll department and request a duplicate when ready. Tell them the original did not arrive and ask them to confirm they mailed it to the correct address.
If your employer says they mailed it but you still do not receive it after another week, file your return using the IRS transcript or the wage information from your pay stubs. You can file without the W2 if you have the income and withholding amounts from another source. The IRS will match your return against the W2 your employer filed, and if there are differences, they will contact you. Filing on time with the information you have is better than waiting indefinitely.
Updating your address with your employer
Contact your employer's human resources or payroll department and provide your current mailing address. Do this before the end of December if possible, so your W2 goes to the right place. If you have already left the job, you can still update your address — employers keep records for former employees and will mail to the new address if you ask.
If you are unsure whether your address is current, call and ask them to read it back to you. This takes two minutes and eliminates the most common reason W2s go missing. Some employers also offer online portals where you can update your own information — check your company's employee website or ask payroll whether this option is available.
Using your pay stubs if you cannot locate your W2
Your pay stubs show your gross income and federal withholding for each paycheck. If you have all your pay stubs from the year, you can add them together to get your total income and total withholding — these numbers should match your W2. Keep your pay stubs in a folder as you receive them throughout the year so you have a backup if your W2 is delayed.
Some tax software allows you to enter income and withholding from pay stubs directly, though you will still need to obtain the actual W2 before you submit your return to the IRS. The W2 includes your employer's identification number and other details that the IRS needs to match your return to their records. Use pay stubs to prepare your return, but plan to get the W2 before filing.
Frequently Asked Questions
Can I file my taxes without my W2?
You can file using income and withholding information from pay stubs or an IRS transcript, but the IRS prefers the actual W2. If you file without it, the IRS will compare your return to the W2 your employer filed. If they match, you are fine. If they do not match, the IRS will contact you to correct it.
What if my employer says they already mailed my W2 but I never got it?
Ask your employer to confirm the address they mailed it to and verify it is correct. If the address is wrong, ask them to mail a duplicate to your current address. If the address was correct, the form may have been lost in the mail — wait another week, then contact the IRS for a transcript or ask your employer to issue a replacement.
Do I need to file by January 31st if my W2 has not arrived?
No. The IRS does not expect you to file before you have the information you need. You have until April 15th to file. Contact your employer when ready if your W2 is late, and file as soon as you have the form or a transcript showing your wage information.
Can I get my W2 online instead of by mail?
Some employers offer online portals or email delivery of W2s. Ask your payroll department whether this option is available. If it is, you can usually read your W2 as a PDF in early February. Check your email spam folder if you do not see it in your inbox.