Finding Your Chase Routing Number in the Mobile App

Where to find your routing number in the Chase mobile app

Your routing number appears in the Chase mobile app under your account details. Open the app, tap the account you want to look up, select "Details" or the gear icon, and scroll to find the routing number listed alongside your account number. The routing number is a nine-digit code that identifies which Chase branch or processing center handles your account.

The exact location varies slightly depending on whether you use Chase for personal banking or business banking, and whether you're on iOS or Android. The steps below cover the most common path, but if you don't see "Details" on your first screen, try tapping the three-line menu icon (hamburger menu) at the bottom of the app and looking for "Account Information" or "Account Settings."

Key Takeaways

• Your Chase routing number is a nine-digit code visible in the app under account details, usually found by tapping your account and selecting "Details" or a settings icon.
• Chase routing numbers vary by state and account type, so the number you see is specific to where your account was opened and what kind of account it is.
• You can also find your routing number on the bottom left of any check you have, or by calling Chase customer service at the number on the back of your debit card.
• Write down or screenshot your routing number before you need it, since you'll need it for direct deposit setup, wire transfers, and ACH payments.

Step-by-step: locating your routing number on mobile

Step 1: Open the Chase app and sign in. Make sure you're viewing the account whose routing number you need — if you have multiple accounts, you'll need to check each one separately because routing numbers can differ.

Step 2: Tap the account tile or name. This opens a detail view for that specific account. You should see your account balance and recent transactions.

Step 3: Look for "Details," "Account Info," or a settings icon. On most versions of the app, this appears as a button or link near the top or bottom of the account screen. If you see a gear icon or three dots, tap that first.

Step 4: Scroll to find routing and account numbers. Both numbers appear together in this section. The routing number is always nine digits; your account number is longer and unique to you.

Why routing numbers matter and when you'll need yours

Your routing number tells banks and payment systems where to send money. When you set up direct deposit for a paycheck or government payment, you provide your routing number and account number together so the payer knows exactly which Chase branch processes your account. Without the correct routing number, the deposit goes to the wrong place or bounces back.

You'll also need your routing number for wire transfers, ACH payments (automatic bill pay through your bank), and when you're receiving money from someone else's bank. If you're sending money out, you typically only need your account number, but receiving money requires both pieces of information.

Routing numbers vary by location and account type

Chase does not use one routing number for all customers. The routing number you see depends on the state where you opened your account and whether it's a checking account, savings account, or money market account. A customer in California might see a different routing number than a customer in New York, even if both use the same Chase branch.

This is why you should always check the app for your specific routing number rather than asking a friend or looking it up online. Using the wrong routing number — even if it's another Chase routing number — can delay or misroute your payment. The app shows you the correct number for your exact account.

Other ways to find your Chase routing number

If the app isn't working or you don't have it installed, you have two other reliable sources. First, look at the bottom left corner of any check from your Chase account — the routing number is the first set of nine digits printed there. Second, call the customer service number on the back of your Chase debit card and ask for your routing number; a representative can confirm it in seconds.

Chase's website also displays routing numbers by state if you search "Chase routing number" plus your state name, but the app is the fastest way to confirm the number tied to your specific account.

What to do if you can't find the Details section

Some older versions of the Chase app or certain account types hide the routing number in a different location. If you've tapped your account and don't see "Details" or account information, try these alternatives: tap the three-line menu at the bottom of the app and look for "Account Settings" or "Profile," or swipe left on your account tile to see if additional options appear.

If none of these work, the fastest solution is to call Chase at the number on your debit card or check. They can read your routing number to you over the phone and confirm it's correct for your account type and location.

Frequently Asked Questions

Is my Chase routing number the same as my account number?

No. Your routing number is nine digits and identifies your bank and branch. Your account number is longer and unique to you. Both appear together in the app, and you often need both for direct deposit or wire transfers.

Can I use any Chase routing number, or does it have to be the exact one for my account?

You should use the exact routing number shown in your app for your account. While all Chase routing numbers route to Chase, using the wrong one for your state or account type can cause delays or failed transactions. The app shows the correct one for you.

What if the routing number in the app doesn't match the one on my check?

This is unusual but can happen if your account was transferred or if you're looking at an old check. Use the routing number from the app, as it reflects your current account setup. If they differ significantly, contact Chase to confirm which is correct.

Do I need my routing number to send money out of my Chase account?

Usually not. When you send money from Chase to another bank, you typically only need the recipient's routing number and account number. When someone sends money to you, they need your routing number and your account number.