How to find your Amazon gift card balance online
You can see your Amazon.com gift card balance by signing into your account on Amazon.com and going to the "Gift Cards" section under "Your Account". Amazon shows your current balance there, along with the date each card was added and its transaction history. You do not need the physical card or its code — only your account login.
If you have multiple gift cards linked to your account, Amazon displays them all in one place with individual balances for each. The balance updates when ready when you use a card to make a purchase, so you can check anytime to see what you have left to spend.
Key Takeaways
- Your Amazon gift card balance appears in the "Gift Cards" section of your account under "Your Account" once you sign in.
- Amazon shows the balance for each card separately if you have more than one linked to your account.
- The balance updates right away after you make a purchase, so you can check it anytime.
- You can also see your balance on the gift card claim page if you have not yet added the card to your account.
Checking balance before you add the card to your account
If you have not yet claimed a gift card code, you can see what the balance is before you add it. Go to Amazon's gift card claim page (amazon.com/gc/redeem), enter the code from the back of the card or from your email, and Amazon will show you the balance without requiring you to sign in.
This is useful if you received a card as a gift and want to know the amount before deciding whether to use it right away or save it. Once you see the balance, you can choose to claim it to your account or leave it unclaimed for later.
What happens to your balance when you make a purchase
When you buy something on Amazon.com, the site automatically uses your gift card balance first before charging any other payment method on file. If your purchase costs more than your remaining balance, Amazon charges the difference to your credit card, debit card, or other payment method you have saved.
Your gift card balance does not expire as long as it remains on your account, though Amazon gift cards purchased directly from Amazon (not third-party sellers) do have an expiration date printed on them — usually 10 years from the date of purchase. Once you claim a code to your account, the balance itself stays there until you spend it.
Checking your balance on a mobile device
The Amazon mobile app shows your gift card balance the same way the website does. Open the app, tap the menu icon (three horizontal lines), go to "Your Account", then select "Gift Cards". Your current balance and card history appear there just as they do on the desktop version.
If you prefer not to use the app, you can also visit amazon.com in your phone's web browser and follow the same steps as you would on a computer. The mobile website displays your balance and lets you manage your cards the same way.
If you cannot find your balance or it seems wrong
If your balance does not appear in the "Gift Cards" section, the code may not have been claimed yet. Go back to the claim page (amazon.com/gc/redeem), enter the code again, and complete the claiming process. If the code has already been claimed, it should show up in your account within a few minutes.
If your balance looks lower than expected, check your recent orders to see if a purchase used the card. Amazon lists each transaction next to the card balance, so you can see exactly when and how much was spent. If you see a charge you did not make, contact Amazon's customer service with the transaction details.
Gift card codes from different sources
Amazon gift cards come from several sources: purchased directly from Amazon, received as a promotional offer, sent by another person, or bought from a third-party retailer. Regardless of where the code came from, the process for checking the balance is the same — use the claim page or your account's "Gift Cards" section.
Codes from promotional offers (like cashback rewards or store promotions) work exactly like purchased cards once you claim them. Third-party retailers sometimes sell Amazon gift cards at a discount, but the balance checking process does not change. The code itself is what matters, not where you got it.
Frequently Asked Questions
Can I check my balance without signing into my Amazon account?
Yes. Go to amazon.com/gc/redeem and enter your gift card code. Amazon will show the balance without requiring you to sign in. If you have already claimed the code to your account, you will need to sign in to see the balance in your "Gift Cards" section.
What if I lost my gift card code?
If you received the code by email, check your email inbox and spam folder. If you have the physical card but cannot read the code, contact Amazon customer service with details about the card (purchase date, amount, where you bought it). They can sometimes help locate or replace it.
Does my gift card balance expire?
Amazon gift card codes themselves expire (usually 10 years from purchase), but once you claim a code to your account, the balance does not expire as long as your account remains active. You can use the balance anytime in the future without losing it.
Can I transfer my balance to another person?
No. Once a gift card code is claimed to your account, the balance is tied to that account and cannot be transferred. You can only use it to make purchases on your own account. If you want to give money to someone else, you would need to purchase a new gift card code for them.
Why does my balance show differently on the app than on the website?
The balance should be the same on both. If it looks different, try signing out and signing back in on both the app and website. If the difference persists, the app may not have refreshed. Close the app completely and reopen it, or contact Amazon customer service if the discrepancy continues.