Check your balance online, by phone, or in store

You can find out how much money is left on your Domino's gift card in three ways: through the Domino's website, by calling Domino's customer service, or by asking at any Domino's location when you order. The online method is fastest and works any time of day. You will need the 16-digit card number printed on the front of your card and the PIN on the back.

Domino's does not charge a fee to check your balance, and checking does not reduce the amount on your card. The balance you see is the exact amount available to spend on your next order.

Key Takeaways

  • You can check your Domino's gift card balance online at dominos.com, by phone at 1-800-DOMINOS, or in person at any Domino's location.
  • Online balance checks require your 16-digit card number and the PIN printed on the back of the card.
  • Checking your balance is free and does not reduce the amount on your card.
  • Your balance is good indefinitely — Domino's gift cards do not expire.
  • If your card is lost or stolen, contact Domino's customer service with your card number to report it.

Check balance on the Domino's website

Go to dominos.com and look for the "Gift Cards" link, usually found in the footer or main menu. Select "Check Balance" or a similar option. Enter your 16-digit card number and the four-digit PIN from the back of your card, then click the button to view your balance.

The website shows your balance when ready. You can check as many times as you want without affecting the card. If you do not see a balance check option on the main site, try dominos.com/giftcards directly.

Check balance by phone

Call Domino's customer service at 1-800-DOMINOS (1-800-366-4667). A representative can look up your balance if you provide your 16-digit card number. Wait times vary depending on how busy the location is, but this method works if you do not have internet access or prefer to speak with someone.

You can also call the Domino's location nearest you and ask them to check the balance on your card when you call to place an order.

Check balance in person at Domino's

Bring your gift card to any Domino's restaurant and ask the staff to check the balance. They can look it up in their system using the card number. This is useful if you are already there to order, or if you want to confirm the balance before placing a large order.

The staff member will tell you the exact amount remaining on your card. You can then decide whether to use the card for your purchase or combine it with another payment method.

What to do if your balance seems wrong

If the balance shown is lower than you expected, the card may have been used since you last checked. Review your recent Domino's orders to see if any charges appear. If you did not make those purchases, contact Domino's customer service right away with your card number and the dates of the unauthorized charges.

If you believe your card was lost or stolen, call 1-800-DOMINOS and report it. Domino's may be able to freeze the card to prevent further use, though they cannot always recover funds already spent. Having your card number ready will speed up the process.

Using your balance when you order

When you place an order online at dominos.com, you can enter your gift card number as the payment method at checkout. In store or by phone, tell the staff member you want to pay with a gift card and provide the card number. The amount will be deducted from your balance.

If your order costs more than your remaining balance, you will need to pay the difference with another payment method. Domino's will explore the full gift card balance first, then charge the remaining amount to your credit card, debit card, or cash.

Gift card expiration and terms

Domino's gift cards do not expire. You can use the balance on your card at any time in the future, whether you purchased it last month or several years ago. The card remains valid as long as there is money on it.

Gift cards can be used at any Domino's location in the United States. If you move or travel, you can use your card at any participating Domino's restaurant. The balance is tied to the card number, not to a specific location.

Frequently Asked Questions

Can I check my balance without the PIN?

Most online balance checkers require both the 16-digit card number and the four-digit PIN from the back of the card. If you have lost the PIN, call Domino's customer service at 1-800-DOMINOS and provide your card number — they can verify your identity and check the balance for you.

What if I lost my gift card?

Call Domino's customer service when ready with your card number if you remember it. They can freeze the card to prevent unauthorized use. If you do not have the card number, you may not be able to recover the balance, so report it as soon as possible.

Can I transfer my balance to another card?

Domino's does not transfer balances between cards. Your balance is tied to your specific card number. If you want to consolidate multiple cards, you would need to use each card separately for different orders.

Do Domino's gift cards work for delivery and carryout?

Yes, you can use your gift card balance for any order type — delivery, carryout, or dine-in at locations that offer it. The balance works the same way regardless of how you order.

Is there a minimum balance required to use my card?

No. You can use your gift card for any amount as long as there is a balance remaining. If your balance is $2.50 and you want to order something that costs $2.50, you can use the entire remaining balance.