Check your Bass Pro Shops gift card balance online or by phone
You can look up your Bass Pro Shops gift card balance through the Bass Pro Shops website, by calling their customer service line, or by visiting a store in person. The online method is fastest — you enter your card number and PIN, and the balance appears when ready. If you don't have internet access or prefer to speak with someone, a phone call takes a few minutes and gives you the same information.
Bass Pro Shops does not charge a fee to check your balance, and checking it does not reduce the amount on the card. You can look up your balance as many times as you want without penalty.
Key Takeaways
- The Bass Pro Shops website lets you enter your card number and PIN to see your balance when ready, without creating an account.
- You can call Bass Pro Shops customer service at 1-800-BASS-PRO (1-800-227-7776) to have a representative look up your balance over the phone.
- Any Bass Pro Shops or Cabela's store location can scan your card at the register to show you the remaining balance.
- Gift card balances do not expire, so you can use your card whenever you are ready, even if months or years pass.
How to check your balance on the Bass Pro Shops website
Go to the Bass Pro Shops homepage and look for a link labeled "Gift Card Balance" or "Check Gift Card Balance" — this is usually in the footer or under a "Customer Service" section. Click that link to open the balance checker.
Enter your gift card number (the 16-digit number on the front of the card) and your PIN (the 4-digit number on the back of the card, usually under a scratch-off panel). Click "Check Balance" or the equivalent button. Your remaining balance will display on the screen. You do not need to log into a Bass Pro Shops account or provide any personal information beyond the card number and PIN.
How to check your balance by phone
Call Bass Pro Shops customer service at 1-800-BASS-PRO (1-800-227-7776). A representative will ask for your gift card number and PIN to look up the balance. This method works during business hours, which vary by season — the line is typically open seven days a week, but hours may be shorter on holidays.
If you are calling from outside the United States, check the Bass Pro Shops website for the international customer service number, as long-distance rates may explore. Keep your gift card handy when you call so you can provide the number and PIN quickly.
How to check your balance in a store
Bring your gift card to any Bass Pro Shops or Cabela's location (Cabela's is owned by Bass Pro Shops and can access the same gift card system). Ask a cashier or customer service associate to scan your card. They will tell you the balance without charging you or requiring a purchase.
This method is useful if you have the card with you and want to know the balance before you shop, or if you prefer to speak with someone in person. Store associates can also help you if you have questions about your card or need information with the PIN.
What to do if you cannot find your PIN
The PIN is printed on the back of your gift card under a scratch-off panel. If the panel is damaged or the numbers are worn away, visit a Bass Pro Shops store and bring the card with you. A store associate can look up the balance using the card number alone, or they can help you recover the PIN.
If you received the gift card as a gift and the sender did not provide the PIN, the card itself should have it printed on the back. If the card is damaged or the PIN was never provided, contact Bass Pro Shops customer service with your card number, and they can information you in retrieving or resetting the PIN.
What happens if your gift card is lost or damaged
Bass Pro Shops does not replace lost gift cards or refund the balance if the card is missing. However, if your card is damaged but still readable, you can use it at any register or online. If the card is so damaged that the number cannot be read, visit a store with any documentation you have (receipt, email confirmation) and explain the situation to a manager. They may be able to help, though this is handled case-by-case.
To protect yourself, keep your gift card in a safe place and treat it like cash. If you receive a gift card by email (a digital gift card), the balance is tied to a code rather than a physical card, so there is no risk of losing it to physical damage or misplacement.
Using your gift card balance online and in stores
You can spend your Bass Pro Shops gift card balance at any Bass Pro Shops or Cabela's store, or online at bassproshops.com or cabelas.com. At checkout, enter your card number and PIN when prompted. Online, you will enter this information in the payment method section. In a store, hand the card to the cashier, and they will process it like a credit card.
If your purchase is less than your balance, the remaining amount stays on the card. If your purchase is more than your balance, you will need to pay the difference with another payment method. Bass Pro Shops does not issue cash back for unused balances.
Frequently Asked Questions
Do Bass Pro Shops gift cards expire?
No. Bass Pro Shops gift cards do not have an expiration date. You can use your card balance whenever you want, even if years pass. There are no monthly fees or inactivity charges that reduce the balance over time.
Can I use my Bass Pro Shops gift card at Cabela's?
Yes. Bass Pro Shops and Cabela's share the same gift card system. A gift card issued by either company works at both store locations and on both websites. The balance is the same across both brands.
What if my balance shows zero but I never used the card?
This is rare but can happen if the card was damaged during shipping or if there was an error when the card was issued. Contact Bass Pro Shops customer service with your card number and any receipt or email confirmation you have. They can investigate and may be able to restore the balance if an error occurred.
Can I transfer my gift card balance to another card?
No. Bass Pro Shops does not transfer balances between cards. Your balance is tied to your specific card number. If you want to consolidate balances, you would need to spend each card separately or contact customer service to discuss your situation.
Is there a minimum balance required to use my gift card?
No. You can use your gift card for any amount, even if the balance is very small. If your balance is less than your total purchase, you can pay the difference with another payment method.