Check your Buffalo Wild Wings balance online or by phone

You can look up your Buffalo Wild Wings gift card balance in two ways: through their website or by calling their customer service line. Both methods take a few minutes and require your card number and PIN (if you have one). The website is faster if you have internet access; the phone line works if you prefer to speak with someone.

To check online, go to the Buffalo Wild Wings website, find the gift card section, and enter your 16-digit card number and the 4-digit PIN printed on the back of your card. The balance appears when ready. If you do not have a PIN, you can still look up the balance — the website will prompt you through the process.

To check by phone, call Buffalo Wild Wings customer service at 1-866-225-8911. Have your card number ready. A representative will look up your balance and tell you the amount. This line is available during restaurant hours in your time zone.

Key Takeaways

  • The Buffalo Wild Wings website shows your balance when ready when you enter your card number and PIN.
  • You can also call 1-866-225-8911 to have a representative look up your balance by phone.
  • Both methods require your 16-digit card number, which is printed on the front of your card.
  • If you have lost your card or PIN, contact Buffalo Wild Wings customer service to report it and protect your balance.

What information you need to check your balance

Before you check your balance, gather your card. You will need the 16-digit number printed on the front of the card. This number is usually in the center or lower portion of the card face.

You will also need the 4-digit PIN if you are checking online. The PIN is printed on the back of the card, usually near the signature line or in a separate box. If your card is worn and the PIN is hard to read, call customer service instead — they can look it up using just your card number.

If you received the card as a gift and the original packaging included a receipt or set up slip, that slip may also have the card number printed on it. Keep that information in a safe place in case you need it later.

Using your balance at a Buffalo Wild Wings location

Once you know your balance, you can use the card at any Buffalo Wild Wings restaurant in the United States. Hand the card to your server or cashier when you are ready to pay. They will swipe or insert the card into their payment terminal, just like a regular credit card.

If your balance does not cover the full bill, you can pay the remaining amount with another payment method — cash, credit card, or debit card. The server will process both payments together. Your card balance will be reduced by the amount you spent.

Buffalo Wild Wings gift cards do not expire, so you can use them whenever you want. There are no monthly fees or inactivity charges that reduce your balance over time.

What to do if your card is lost or damaged

If your card is lost, stolen, or damaged, contact Buffalo Wild Wings customer service right away at 1-866-225-8911. Have your card number ready if you can find it. The representative will note that the card is no longer in your possession and can help you understand your options.

Buffalo Wild Wings can sometimes issue a replacement card with the same balance, but this depends on how the card was lost and whether you can prove the balance. Keep your receipt or original packaging if possible — this helps customer service verify your purchase and the card's value.

If the card is damaged but still readable, you can usually use it at a restaurant. If the magnetic stripe or chip is broken and the card will not work at the register, bring it to a Buffalo Wild Wings location and ask a manager to help. They may be able to process a manual transaction or issue a replacement.

Checking balance on a card you received as a gift

If someone gave you a Buffalo Wild Wings gift card, you do not need the original receipt or any paperwork to check the balance. The card itself is all you need. Go to the Buffalo Wild Wings website or call the number above with just your card number and PIN.

Some gift cards come in special packaging that includes a separate receipt or set up card. If you have that paperwork, keep it in case you need to contact customer service later. It can help prove the card's value if there is ever a dispute.

Gift cards purchased at Buffalo Wild Wings restaurants, on their website, or through third-party retailers (like grocery stores) all work the same way. The balance check process is identical regardless of where the card came from.

Why your balance might be lower than expected

If you check your balance and it is lower than you thought, the most common reason is that the card has already been used. Someone may have used it at a restaurant, or it may have been swiped during a previous transaction that you forgot about.

Another possibility is that the card was used online. Buffalo Wild Wings allows gift card purchases and orders through their website and mobile app. If you gave someone the card number to order food for delivery or pickup, that transaction would reduce the balance.

Occasionally, a card may show a lower balance due to a processing error or a transaction that was started but not completed. If you believe the balance is wrong, call customer service with your card number and the date you last used the card. They can review your transaction history and investigate.

Frequently Asked Questions

Can I check my Buffalo Wild Wings gift card balance without the PIN?

Yes. If you do not have the PIN, call customer service at 1-866-225-8911 with your card number. A representative will look up your balance without needing the PIN. You can also visit a Buffalo Wild Wings restaurant and ask a staff member to check the balance for you.

Do Buffalo Wild Wings gift cards expire?

No. Buffalo Wild Wings gift cards do not have an expiration date. You can use them whenever you want, and your balance will not decrease due to inactivity or monthly fees. The card remains valid as long as it has a balance.

What if I forgot my PIN?

You do not need your PIN to use the card at a restaurant — only to check the balance online. If you want to check your balance online and do not remember the PIN, call customer service instead. They can look it up using just your card number.

Can I transfer my balance to another gift card?

Buffalo Wild Wings does not transfer balances between cards. If you want to use your balance, you must use the original card. If the card is lost or damaged, contact customer service to discuss replacement options.

Is there a minimum balance required to use a gift card?

No. You can use your gift card at any balance, even if it is only a few dollars. If your balance is less than your bill, pay the difference with another payment method. The remaining balance stays on the card for future use.