White House Black Market is a women's clothing retailer that sells workwear, casual wear, and accessories

White House Black Market is a chain of stores that sells clothing and accessories designed for women. The store focuses on professional and everyday wear — things like blazers, pants, dresses, and shoes — rather than formal occasion wear or athletic clothing. You can shop in physical stores or online at their website.

The brand is owned by Chico's FAS, Inc., the same parent company that runs Chico's and Soma. White House Black Market stores are located in shopping malls and shopping centers across the United States, and the company also operates a full e-commerce site where you can browse and purchase items from home.

Key Takeaways

  • White House Black Market sells professional and casual clothing for women, including tops, bottoms, dresses, and accessories.
  • You can shop in physical store locations or online at the company's website using a credit card or other payment method.
  • The store runs sales and promotions throughout the year, and you can sign up for email notifications to learn about upcoming discounts.
  • White House Black Market offers a return policy that allows you to return items within a certain timeframe if they don't fit or meet your needs.
  • The store has a rewards program called Style Rewards that gives you points on purchases that you can redeem for discounts.

How to shop in a White House Black Market store

To shop in a physical store, find a location near you by visiting the company's website and using their store locator tool. Enter your city or zip code, and the tool will show you the nearest stores, their hours, and their phone numbers. You can call ahead to ask if they have a specific item in stock before you make the trip.

Once you're in the store, you can browse clothing on the racks, try items on in the fitting room, and ask store staff for help finding your size or locating a particular style. You pay at the register using a credit card, debit card, or other payment method the store accepts. Most White House Black Market locations accept major credit cards and debit cards.

How to shop online at White House Black Market

Visit the White House Black Market website and browse clothing by category — tops, bottoms, dresses, outerwear, and accessories. You can filter by size, color, and price to narrow down your options. Click on an item to see photos from different angles, read the product description, and check the available sizes.

When you find something you want, select your size and add it to your shopping cart. Once you've finished shopping, go to checkout, enter your shipping address and payment information, and place your order. The website will show you an estimated delivery date based on your location and the current shipping time.

White House Black Market typically ships orders within a few business days. You can track your package using a tracking number that the company sends to your email after your order ships. Most orders arrive within 5 to 10 business days, though this varies depending on your location and the shipping method you choose.

Understanding sizing and fit at White House Black Market

White House Black Market uses standard women's sizing — XS, S, M, L, XL, and sometimes XXL — as well as petite and tall options in some styles. Sizing can vary between different items and brands, so the size that fits you in one style may not fit the same way in another.

When shopping online, read the product description and look for a size chart or fit notes that describe how the item runs. Some product pages include customer reviews that mention whether an item runs small, large, or true to size. If you're unsure about your size, you can order multiple sizes and return the ones that don't fit.

White House Black Market's return and exchange policy

White House Black Market allows you to return or exchange items within 60 days of purchase if they are unworn and have tags attached. You can return items to a physical store or by mail. To return by mail, contact customer service for a prepaid shipping label or instructions on where to send your package.

If you return an item in its original condition, you'll receive a refund to your original payment method. The refund typically appears in your account within 5 to 10 business days after the store or warehouse receives your return. If you want to exchange an item for a different size or color, you can do that in a store or request an exchange by mail.

The Style Rewards program and how to earn points

White House Black Market's Style Rewards program is a free membership that gives you points on every purchase you make in stores or online. You earn one point for every dollar you spend. Once you accumulate enough points, you can redeem them for a discount on a future purchase.

To join Style Rewards, sign up in a store or on the website using your email address. You don't pay anything to join. When you make a purchase, provide your email address or phone number at checkout so the points are added to your account. You can check your points balance online or ask a store associate to look it up for you.

Sales, promotions, and how to find discounts

White House Black Market runs sales and promotions throughout the year. The store typically offers discounts during major shopping seasons like back-to-school, Black Friday, and the winter holidays. You can also find clearance items marked down at the end of each season.

To stay informed about upcoming sales, sign up for the company's email list on their website. You'll receive notifications about new promotions, exclusive online deals, and special offers for email subscribers. The website also has a "Sale" section where you can browse items that are currently discounted.

Frequently Asked Questions

Can I return items bought online to a physical store?

Yes. You can return online purchases to any White House Black Market store location within 60 days of purchase, as long as the items are unworn with tags attached. Bring your receipt or order confirmation with you. The store will process the return and issue a refund to your original payment method.

How do I find my nearest White House Black Market store?

Visit the White House Black Market website and use the store locator tool. Enter your city or zip code to see all nearby locations, their hours of operation, and phone numbers. You can also call customer service for help finding a store near you.

What payment methods does White House Black Market accept?

White House Black Market accepts major credit cards, debit cards, and gift cards both in stores and online. Some locations may also accept other payment methods. If you have questions about a specific payment option, ask a store associate or contact customer service.

Can I use my Style Rewards points to get a discount on sale items?

Yes. You can redeem your Style Rewards points on any purchase, including items that are already on sale. The discount from your points stacks with the sale price, so you get both discounts applied to your order.

Does White House Black Market offer international shipping?

White House Black Market primarily ships within the United States. If you need to ship to an address outside the U.S., contact customer service to ask about options. Shipping costs and delivery times vary by location.