What Freddy's Frozen Custard & Steakburgers is and how to order

Freddy's Frozen Custard & Steakburgers is a fast-casual restaurant chain that serves burgers, hot dogs, and made-to-order frozen custard. You order at a counter, pay before eating, and either take your food to go or sit in the dining area. The chain operates in the Midwest and parts of the South and West, with locations in states including Nebraska, Kansas, Colorado, and Texas.

To order, walk up to the counter and tell the staff what you want. You can ask questions about ingredients, portion sizes, or how items are prepared — the staff will answer before you pay. Once you've decided, you pay at the register, receive a number or receipt, and wait for your order to be called. Most orders take 5 to 10 minutes. You can also order ahead through the Freddy's website or mobile app in some locations, which lets you skip the line and pick up your food when you arrive.

Freddy's does not deliver through its own service, but some locations may be available through third-party delivery apps like DoorDash or Uber Eats. Check the Freddy's website to see if your nearest location offers this option.

Key Takeaways

  • Freddy's serves steakburgers, hot dogs, and fresh frozen custard made daily in-house at each location.
  • You order and pay at the counter, then wait for your number to be called — there is no table service.
  • Frozen custard flavors change daily, and you can see the current flavor schedule on the Freddy's website or ask staff in person.
  • Most locations have a dining area, but you can also take your order to go or order ahead through the app to pick up faster.
  • Freddy's publishes nutrition information and ingredient lists on its website so you can check for allergens before ordering.

The menu: burgers, hot dogs, and frozen custard

Freddy's menu centers on three categories. Steakburgers are made from fresh beef (not frozen) and come in single or double patties. You can customize them with toppings like lettuce, tomato, onion, pickles, mustard, ketchup, and mayo. Freddy's also offers specialty burgers with names like the Freddy Burger and the Mushroom Swiss Burger, which come with preset toppings.

Hot dogs are all-beef and can be ordered plain or with toppings. Freddy's also serves cheese curds — a Wisconsin-style appetizer of fried cheese curds that come with a dipping sauce.

Frozen custard is the signature item. Unlike soft-serve ice cream, Freddy's custard is made fresh daily at each location and contains egg yolks, which give it a richer texture. You can order it in a cup or cone, and you can add mix-ins like candy, cookies, or fruit. Freddy's rotates custard flavors daily — the menu changes every day, and some flavors return seasonally. Check the Freddy's website or call your local restaurant to see what flavors are available today.

Freddy's also serves shakes, malts, and frozen custard sandwiches (custard between two cookies or brownies). Beverages include soft drinks, coffee, and bottled water.

Pricing and what to expect to pay

Prices vary by location and menu item. A single steakburger typically costs between $5 and $8, depending on toppings and whether you choose a specialty burger. A double steakburger costs a few dollars more. Cheese curds usually run $4 to $6. Frozen custard in a cup or cone costs $4 to $7 depending on size and mix-ins.

Combo meals (burger, fries, and drink) are usually available and may cost less than ordering items separately. Combo prices typically range from $10 to $15. Frozen custard add-ons like extra mix-ins or upgrading to a larger size add $1 to $3 to your order.

Check the Freddy's website or call your local restaurant for exact prices, since they vary by location and change over time. Many Freddy's locations accept cash, credit cards, and debit cards. Some also accept mobile payment apps like Apple Pay or Google Pay.

Allergens, nutrition information, and dietary needs

Freddy's publishes a full allergen menu and nutrition information on its website. You can read or view the allergen guide before you visit, or ask staff in person when you order. Common allergens in Freddy's food include milk (in custard, cheese, and many burgers), wheat (in buns and fried items), and soy (in some sauces and seasonings).

If you have a severe food allergy, tell the staff before ordering. They can tell you which items are safe and how food is prepared in the kitchen. Freddy's does not may provide that food is prepared in a completely allergen-free environment, so cross-contamination is possible if you have a severe allergy.

Freddy's does not have a dedicated vegetarian or vegan menu, but you can order items without meat — for example, a bun with toppings and fries. Ask staff what options are available at your location.

How to find your nearest Freddy's location

Use the Freddy's website location finder to search by city, state, or ZIP code. The tool shows you the address, phone number, hours, and whether the location has a drive-thru. Some Freddy's locations have drive-thru windows where you can order and pay without leaving your car, though not all locations offer this.

You can also call a location directly to ask about menu items, current frozen custard flavors, or whether they accept mobile orders. Hours vary by location — most are open for lunch and dinner, but some close earlier in the evening or have limited weekend hours.

Ordering ahead and mobile app features

The Freddy's mobile app and website let you place orders ahead at participating locations. You select your items, pay through the app, and choose a pickup time. When you arrive, your order is ready or nearly ready, which saves time during busy hours.

Not all Freddy's locations accept mobile orders yet, so check the website or call ahead to confirm your location participates. The app also shows you the daily frozen custard flavor schedule, so you can plan your visit around flavors you want to try.

Some locations may offer loyalty programs or promotions through the app or website. Check your local Freddy's page to see what deals are running in your area.

Drive-thru and takeout options

Many Freddy's locations have a drive-thru window. You pull up, order through a speaker, pay at the window, and receive your food without leaving your car. Drive-thru lines can be longer during peak meal times (lunch and dinner), so arriving during off-peak hours may be faster.

If your location does not have a drive-thru, you can still take your order to go. Order at the counter, pay, and take your food with you. Freddy's provides bags and containers for takeout orders.

Frozen custard travels well in a cup or cone if you eat it soon after leaving the restaurant. If you are ordering custard to go and will not eat it right away, ask for a lid or bag to keep it from melting.

Frequently Asked Questions

What is the difference between Freddy's frozen custard and regular ice cream?

Freddy's frozen custard contains egg yolks, which make it denser and creamier than soft-serve ice cream. It is made fresh daily at each location rather than stored frozen for weeks. The texture is smoother and the flavor is richer, though it melts faster than hard ice cream.

Can I see the daily frozen custard flavors before I go?

Yes. The Freddy's website shows the flavor schedule for each location, updated daily. You can also call your local restaurant or check the mobile app. Some flavors are available year-round, while others rotate seasonally or appear only on certain days.

Does Freddy's have a drive-thru?

Many locations do, but not all. Use the location finder on the Freddy's website to check whether your nearest restaurant has a drive-thru window. You can also call the location directly to ask.

Can I order Freddy's for delivery?

Freddy's does not deliver through its own service. However, some locations may be available through third-party apps like DoorDash or Uber Eats. Check the Freddy's website or search your delivery app to see if your location participates.

How do I find out about allergens in my food?

Freddy's publishes an allergen menu on its website that you can view or read before you visit. You can also ask staff when you order — they can tell you which items contain specific allergens and how food is prepared in the kitchen.