What Schlotzsky's is and where to find it
Schlotzsky's is a fast-casual sandwich chain based in Austin, Texas, with locations across the United States. The restaurant specializes in made-to-order sandwiches, pizzas, and salads, with most orders built on a toasted sourdough bread base. You can order at the counter, through the drive-through at most locations, or online for pickup or delivery.
The chain operates company-owned and franchised locations. You can find Schlotzsky's in about 30 states, though the number and location of open restaurants changes as the company expands or closes individual stores. To find the nearest location to you, visit the Schlotzsky's website and use their location finder, which shows hours, phone numbers, and whether that location offers drive-through or delivery service.
Schlotzsky's also operates under other brand names in some markets—The Sandwich Company and Ike's are related concepts under the same parent company—but the Schlotzsky's name and menu are the primary offering in most areas.
Key Takeaways
- Schlotzsky's sandwiches come on toasted sourdough and can be customized with your choice of meats, cheeses, and toppings at the time of order.
- The menu includes signature sandwiches with set ingredients, build-your-own options, pizzas, salads, and sides like chips and cookies.
- You can order in person at the counter, through the drive-through, online for pickup, or through third-party delivery apps depending on your location.
- Prices vary by location and sandwich size, with most sandwiches ranging from around $7 to $12 before tax.
- Schlotzsky's locations are not uniform across the country, so hours, menu items, and service options differ by store.
Signature sandwiches and how to customize them
Schlotzsky's menu centers on sandwiches with set recipes, though you can modify any sandwich by adding or removing ingredients. The Original sandwich is the chain's flagship—it includes roast beef, ham, salami, cheese, and vegetables on toasted sourdough. Other named sandwiches include the Philly Cheese Steak, the Turkey Breast, and the Vegetarian, each with a defined base of ingredients.
If you want to build your own sandwich, you start with the bread choice (sourdough is standard, though some locations may offer alternatives), then select your protein, cheese, and toppings. The toasting happens after you order, which is why the bread is warm and the cheese melts. You pay by the size of the sandwich—small, medium, or large—rather than by individual ingredients, so customization does not change the base price.
Portion sizes and ingredient availability can vary between locations. If you have a specific dietary need or allergy, confirm with the staff at your location before ordering, as cross-contamination during preparation is possible in a shared kitchen.
Pizzas, salads, and other menu items
Beyond sandwiches, Schlotzsky's offers personal pizzas made on sourdough crust. You can order a signature pizza like the Schlotzsky's Special or build your own by choosing sauce, cheese, and toppings. Pizzas are smaller than typical pizza chain offerings—they are designed as individual portions rather than shared meals.
Salads come with your choice of protein and dressing. The menu also includes sides: chips, cookies, brownies, and drinks. Some locations offer soup, though this varies by store. Combo meals bundle a sandwich, drink, and chips or cookie at a set price, which is usually less expensive than ordering each item separately.
Nutritional information and ingredient lists are available on the Schlotzsky's website for most menu items. If you need detailed allergen information or have questions about preparation, call your local store directly—website information may not reflect every location's current practices.
Ordering online, through delivery apps, and at the counter
The Schlotzsky's website and mobile app let you order for pickup at participating locations. You select your items, pay online, and pick up your order at a designated time. Pickup orders are usually ready within 15 to 20 minutes of placing them. Not all locations accept online orders, so check availability for your nearest store before you order.
Third-party delivery services like DoorDash, Uber Eats, and Grubhub carry Schlotzsky's at many locations. Delivery fees, service charges, and item prices on these platforms are often higher than ordering directly from Schlotzsky's, and delivery times vary based on demand and distance. If you order through a delivery app, you cannot customize your order as extensively as you can in person or through Schlotzsky's own app.
Ordering at the counter or drive-through gives you the most control over customization. You can speak directly with staff, ask about ingredient swaps, and watch your sandwich being made. Drive-through lines can be slow during peak hours, so arriving during off-peak times (mid-afternoon or early evening) usually means faster service.
Pricing and what affects the cost of your order
Schlotzsky's sandwich prices depend on size and location. A small sandwich typically costs between $7 and $9, a medium between $8 and $11, and a large between $9 and $12, though these ranges vary. Pizzas and salads fall into similar price ranges. Combo meals usually save you $2 to $3 compared to ordering items separately.
Regional differences in pricing are significant—a sandwich in a high-cost urban area will cost more than the same sandwich in a smaller town. Franchise locations may price differently from company-owned stores. Seasonal promotions and limited-time offers change pricing periodically, so check the app or website for current deals at your location.
Tax is added at checkout and varies by state and local jurisdiction. Some locations offer loyalty programs or rewards through the Schlotzsky's app, which can reduce the cost of future orders.
Dietary options and allergen information
Schlotzsky's menu includes vegetarian sandwiches and salads, and you can order any sandwich without meat. However, the kitchen is not vegetarian-only, so cross-contact with meat products during preparation is possible. If you follow a strict vegetarian or vegan diet, ask staff about their preparation practices.
The sourdough bread contains gluten, and most menu items contain common allergens like dairy, nuts, or soy. Schlotzsky's website lists allergen information for standard menu items, but if you have a severe allergy, call your location directly to confirm how they handle cross-contamination and ingredient sourcing. Staff can usually tell you which items are safe for your needs, but they cannot may provide zero risk in a shared kitchen.
Nutritional information is available online for most sandwiches, pizzas, and salads. Sodium content tends to be high in most items, as is typical for fast-casual sandwich restaurants.
What to expect when you visit or order
At the counter, you order by telling staff your sandwich choice and size, or by pointing to items on a menu board. They build your sandwich in front of you, toast it, and hand it to you in a wrapper. The entire process usually takes 5 to 10 minutes during slow periods and 15 to 20 minutes during lunch or dinner rush.
Drive-through service follows the same process but from your car. You order through a speaker, pay at a window, and receive your food in a bag. Some locations have mobile ordering pickup lanes separate from the drive-through, which can be faster if you ordered ahead.
Seating and dining areas vary by location. Some Schlotzsky's have full dining rooms with tables; others are counter-service only. Check the location details on the website or call ahead if you plan to eat there rather than taking your order to go.
Frequently Asked Questions
Can I order Schlotzsky's for delivery?
Yes, through third-party apps like DoorDash, Uber Eats, and Grubhub at most locations, or through Schlotzsky's own app for pickup. Delivery availability depends on your location and which apps service your area. Delivery fees and prices on third-party apps are usually higher than ordering directly.
What is the difference between a small, medium, and large sandwich?
The sizes refer to the length and weight of the sandwich. A small is typically around 5 inches, a medium around 7 inches, and a large around 9 inches. The price increases with size, and the amount of filling increases proportionally. All sandwiches are made on the same sourdough bread.
Can I modify a signature sandwich?
Yes. You can add or remove any ingredient from any sandwich on the menu. Staff will make the changes when they build your order. Modifications do not change the price—you pay by sandwich size, not by ingredients.
Does Schlotzsky's have locations near me?
Use the location finder on the Schlotzsky's website to search by address or zip code. It shows all nearby stores, their hours, phone numbers, and which services each location offers (drive-through, online ordering, delivery). Not all areas have Schlotzsky's locations.
How long does it take to get my order?
Counter and drive-through orders usually take 10 to 20 minutes depending on how busy the location is. Online pickup orders are typically ready within 15 to 20 minutes of the time you specify. Delivery times through third-party apps vary based on demand and distance, usually 30 to 60 minutes.