Pier 1 Imports is a home decor and furniture retailer with both physical stores and an online shop
Pier 1 Imports sells furniture, home décor, seasonal items, and accent pieces for living rooms, bedrooms, kitchens, and outdoor spaces. The company operates retail locations across the United States and Canada, and you can also order online for delivery or in-store pickup. The store is known for carrying global-inspired décor, woven baskets, throw pillows, wall art, and mid-range furniture pieces.
The retailer has gone through ownership changes in recent years. As of now, Pier 1 Imports operates under new ownership after a previous bankruptcy period. Before shopping, it's worth checking whether a store location near you is currently open, since store availability varies by region.
Key Takeaways
- Pier 1 Imports carries home furniture, décor, seasonal items, and accent pieces both in physical stores and online.
- You can shop online at their website and choose delivery or in-store pickup depending on your location and the item.
- The store runs sales and promotions throughout the year, and you can sign up for their email list to receive notices about upcoming deals.
- Return policies and shipping costs vary depending on whether you shop in-store or online, so check the specific terms before you buy.
How to shop online at Pier 1 Imports
Visit the Pier 1 Imports website and browse by room category (living room, bedroom, kitchen, outdoor) or by product type (furniture, décor, rugs, lighting). You can filter results by price, color, style, and material. Add items to your cart and proceed to checkout.
At checkout, you'll enter your shipping address and choose a delivery method. Standard shipping typically takes 5 to 10 business days for most items, though some furniture pieces may take longer. In-store pickup is available at many locations if you prefer to collect your order yourself rather than have it delivered.
You'll need to provide a valid payment method — the website accepts major credit cards and other standard payment options. After you place your order, you'll receive a confirmation email with your order number and tracking information once the item ships.
In-store shopping and what to expect
Pier 1 Imports stores are typically organized by room and product category, making it straightforward to browse by the space you're decorating. Staff members are usually available to answer questions about materials, dimensions, and care instructions. Many stores have a return desk near the front where you can ask about current promotions or sign up for the mailing list.
Store hours vary by location, so check the website or call ahead before you visit. Some locations may have limited hours on certain days. If you're looking for a specific item, you can call the store directly to ask whether they have it in stock before making the trip.
Understanding Pier 1 Imports' pricing and sales
Pier 1 Imports runs regular sales and clearance events throughout the year. The store often discounts seasonal items as new inventory arrives — for example, holiday décor goes on sale after the season ends. You can find current promotions on their website's sale section or by signing up for their email newsletter.
Prices vary widely depending on the item. Throw pillows and small décor pieces typically cost between $10 and $50, while furniture pieces like sofas or dining tables can range from several hundred to several thousand dollars. Seasonal items are often marked down 30 to 50 percent or more once the season passes.
Return and exchange policies
Pier 1 Imports allows returns and exchanges within a set timeframe from the date of purchase. Items purchased in-store can typically be returned to any Pier 1 location with your receipt. Online purchases can be returned by mail or at a physical store, depending on the item and your preference.
Some items, particularly furniture and large pieces, may have different return terms than smaller décor items. Clearance and final-sale items are usually not returnable. Before you buy, check the product page or ask in-store about the return policy for that specific item, since terms can vary.
Shipping costs and delivery times
Shipping costs depend on your location, the weight and size of the item, and your chosen delivery method. The website will show you the exact shipping cost before you complete your purchase. Some items may have access to for free or reduced-cost shipping during promotional periods.
Standard delivery typically takes 5 to 10 business days for most items. Furniture and larger pieces may take 2 to 4 weeks or longer, depending on whether the item is in stock or needs to be ordered from a warehouse. The website will display an estimated delivery date when you add an item to your cart.
Frequently Asked Questions
Can I return something I bought online to a Pier 1 store?
Yes, many online purchases can be returned to a physical Pier 1 location. Bring your order confirmation or receipt and the item in its original condition. Some items, particularly furniture, may have restrictions — check your order confirmation or contact customer service to confirm before you visit the store.
Does Pier 1 Imports offer international shipping?
Pier 1 Imports primarily ships within the United States and Canada. If you need to ship to another country, contact their customer service to ask about options. Some items may not be available for international delivery.
How do I learn about an item is in stock at my local store?
Use the store locator on the Pier 1 website to find nearby locations and their phone numbers. Call the store directly and provide the item name or product number — staff can tell you whether it's in stock. You can also visit in person to see what's available.
What should I do if my order arrives damaged?
Contact Pier 1 customer service right away with your order number and photos of the damage. They can arrange a replacement or refund depending on the item and the extent of the damage. Keep the packaging and damaged item until the issue is resolved.
Does Pier 1 offer a loyalty program or rewards?
Pier 1 periodically runs promotions and email offers for customers on their mailing list. Sign up for their newsletter on the website to receive notices about sales and exclusive offers. Specific loyalty program details change over time, so check their website for current programs.