What Drury Hotels are and how they differ from other chains

Drury Hotels is a privately owned hotel chain based in St. Louis, Missouri, with properties across the United States. Unlike many large hotel chains owned by investment firms or publicly traded companies, Drury remains family-owned and operated, which shapes how the company sets its policies and pricing.

The chain operates three main brands: Drury Inn, Drury Inn & Suites, and Drury Suites. Each brand targets a different traveler — the basic Drury Inn for budget-conscious guests, the Drury Inn & Suites for those wanting more space, and the Drury Suites for extended stays. All three brands share the same parent company and similar core policies, though amenities and room types vary by brand and location.

Drury properties are known for including certain amenities in the base room rate that other chains charge extra for, such as a hot breakfast buffet, evening snacks, and local phone calls. This approach appeals to travelers who want to know their total cost upfront without surprise fees.

Key Takeaways

  • Drury Hotels includes breakfast and evening snacks in most room rates, so you will not see separate charges for these on your bill.
  • The chain operates three brands — Drury Inn, Drury Inn & Suites, and Drury Suites — each designed for different stay lengths and budgets.
  • Drury's loyalty program, Drury Rewards, earns points on every stay that you can redeem for free nights or room upgrades.
  • Cancellation policies vary by rate type and booking date, so you should review the specific terms when you book rather than assuming a standard window.
  • Drury properties are concentrated in the Midwest and South, with fewer locations on the coasts, so availability depends on your destination.

How Drury's room rates and included amenities work

When you book a Drury hotel, the advertised nightly rate includes breakfast and evening snacks — items that other chains either charge separately or do not offer at all. The breakfast buffet typically runs from 6:00 a.m. to 10:00 a.m. on weekdays and 7:00 a.m. to 11:00 a.m. on weekends, though hours vary by location. Evening snacks are usually available from 5:30 p.m. to 7:00 p.m. and might include items like cookies, popcorn, or beverages depending on the property.

The room rate also covers local and long-distance phone calls, which is rare among modern hotels. If you need to make calls, you can do so from your room without worrying about per-minute charges. Wi-Fi is included as well, though you may encounter a login screen on your first connection.

Parking is free at most Drury properties, though some urban locations may charge a daily fee. When you book, check the property details to confirm whether parking is included at your specific location. Pet policies also vary — some Drury hotels allow pets for a nightly fee, while others do not allow them at all. Again, the property listing will show this before you complete your reservation.

Understanding Drury Rewards and how points work

Drury Rewards is the chain's free loyalty program. You earn one point per dollar spent on room rates, and points accumulate toward free night certificates. The number of points needed for a free night depends on the room category and season — a free night at a basic Drury Inn might require fewer points than a free night at a Drury Suites property.

You can enroll in Drury Rewards at the front desk during check-in, or you can join online before you book. Joining online lets you link your membership number to your reservation and start earning points when ready. Points do not expire as long as you have account activity at least once every 24 months, so occasional travelers can hold points for years.

Drury Rewards members also receive perks beyond points, such as room upgrades at check-in (subject to availability) and late checkout options. Some promotions offer bonus points during specific periods, so checking the Drury website before booking can reveal whether extra points are available for your travel dates.

Cancellation policies and what happens if you need to change your stay

Drury's cancellation policy depends on the rate type you booked and when you made the reservation. Most standard rates allow you to cancel up to 48 hours before arrival without penalty, but some discounted or non-refundable rates have stricter terms. The confirmation email you receive after booking will state the exact cancellation important date for your reservation.

If you need to cancel, you must do so before the important date stated in your confirmation. Cancellations made after that time typically result in a charge equal to one night's room rate. If you cancel well before your stay, you will receive a full refund to the payment method you used to book.

If you need to change your dates rather than cancel entirely, you can usually modify your reservation online through the Drury website or by calling the property directly. Changing dates is often simpler than canceling and rebooking, especially if you are moving your stay to nearby dates when the same rate is available.

How to book a Drury hotel and find the best rate

You can book a Drury hotel directly through the Drury Hotels website, by phone at the property's direct number, or through third-party booking sites like Expedia or Booking.com. Booking directly through Drury's website often gives you access to exclusive rates and ensures your Drury Rewards membership is linked to your reservation from the start.

Drury publishes a rate calendar on its website showing prices for each property several months in advance. Checking this calendar lets you see whether prices are higher or lower on your preferred dates. Rates typically rise during peak travel seasons (summer, holidays, and weekends) and drop during weekdays and off-season periods.

If you are a Drury Rewards member, log in before searching for rates — the website will sometimes show member-only discounts that are not visible to non-members. Some properties also offer package deals that bundle the room with dining credits or attraction tickets, though these vary by location and season.

What to know about Drury's geographic footprint and property types

Drury Hotels operates roughly 150 properties across the United States, with the heaviest concentration in the Midwest and South. States like Missouri, Texas, Oklahoma, and Kansas have many Drury locations, while the Northeast and West Coast have fewer options. If you are traveling to a major coastal city, you may not find a Drury property nearby.

Properties range from older, smaller hotels to newer, larger ones with more amenities. A Drury Inn in a small town might have 60 rooms and basic facilities, while a Drury Inn & Suites in a larger city could have 150 rooms with an indoor pool and fitness center. The Drury website shows photos and amenity lists for each property, so you can see what to expect before booking.

Most Drury properties are located near highways and business districts rather than downtown tourist areas. This positioning makes them convenient for business travelers and road-trippers but may require a short drive to reach major attractions in some cities.

Frequently Asked Questions

Does Drury offer rooms for people with disabilities?

Yes. Drury properties include ADA-compliant rooms with features like roll-in showers, grab bars, and accessible parking. When you book, note in the special requests field that you need an accessible room, or call the property directly to confirm availability before your stay. ADA rooms are available at most but not all Drury locations, so confirming ahead prevents disappointment.

Can I extend my stay after I arrive?

Usually yes, but availability and pricing depend on the property's occupancy. Call the front desk or the property's direct number to ask about extending your reservation. If rooms are available, the hotel will add nights to your booking at the current rate for that date, which may be higher or lower than what you originally paid.

What should I do if I have a problem with my room?

Contact the front desk when ready. Drury staff can move you to a different room, provide maintenance service, or offer other solutions depending on the issue. If the problem is not resolved to your satisfaction, you can contact Drury's corporate office after your stay to discuss a refund or credit toward a future stay.

Are there fees for early checkout or staying longer than expected?

Early checkout is free — you can leave whenever you want. If you stay past the standard checkout time (usually 11:00 a.m.) without extending your reservation, the property may charge you for an additional night. To avoid this, either extend your reservation before checkout time or ask the front desk about late checkout availability.

Does Drury offer group rates for large parties?

Yes. Groups of 10 or more rooms typically may have access to for a discounted rate. Contact Drury's group sales department through the main website or call a property directly to discuss your group's needs, dates, and size. Group rates and policies vary, so speaking with a sales representative will give you accurate pricing for your situation.