Loews Hotels is a mid-to-upscale chain owned by Loews Corporation, operating roughly 25 properties across the United States

Loews Hotels operates as a collection of individual properties rather than a single standardized brand. Each hotel maintains its own character — some are beachfront resorts in Florida or California, others are urban properties in major cities, and a few are destination resorts in places like Arizona or Colorado. The chain does not operate budget properties or economy brands; all Loews Hotels fall into the mid-range to upscale category.

The company is privately held by Loews Corporation, a diversified holding company that also owns insurance, energy, and other businesses. This ownership structure means Loews Hotels does not answer to public shareholders and sets its own policies without pressure from Wall Street analysts.

When you book a Loews Hotel, you are booking a specific property, not a chain with identical rooms and services everywhere. A Loews in Coronado Island operates very differently from a Loews in Philadelphia, though both carry the Loews name and share certain corporate standards.

Key Takeaways

  • Loews Hotels operates roughly 25 properties across the United States, each with its own design and amenities rather than a cookie-cutter format.
  • Room rates and availability vary significantly by location and season, so comparing prices across different Loews properties is necessary before booking.
  • Loews Loves You is the loyalty program that tracks stays and offers points toward free nights, room upgrades, and other rewards.
  • Cancellation policies, pet policies, and parking fees differ by property, so you must check the specific hotel's rules before confirming your reservation.
  • You can book directly through the Loews Hotels website, through third-party booking sites, or by calling the specific property's front desk.

How room rates and booking work at Loews Hotels

Loews Hotels does not publish a single rate card. Instead, each property sets its own prices based on demand, season, and occupancy. A room at the Loews Santa Monica Beach Hotel in July will cost far more than the same room in February. A room at the Loews Philadelphia Hotel during a convention week will cost more than during a slow week.

You can book through three main channels: the Loews Hotels website (loewshotels.com), third-party booking sites like Expedia or Booking.com, or by calling the specific property directly. Rates sometimes differ between channels — calling the hotel directly occasionally yields a lower rate or additional perks, though this is not may provide. Booking through the Loews website usually qualifies you for the loyalty program automatically, while third-party bookings may not.

Most Loews Hotels offer non-refundable rates (cheaper upfront but no refund if you cancel) and refundable rates (more expensive but you can cancel and get your money back). The cancellation important date varies by property and rate type — some allow cancellation up to 24 hours before arrival, others require cancellation 7 or 14 days in advance. You must check the specific property's cancellation policy before booking.

Loews Loves You loyalty program and how points work

Loews Loves You is the chain's free loyalty program. You earn one point per dollar spent on room rates, food, beverages, and other hotel charges. Points accumulate in your account and can be redeemed for free nights, room upgrades, spa credits, or dining certificates at participating properties.

The program has no membership tiers or elite levels — every member earns at the same rate. You do not pay an annual fee to join. Points do not expire as long as you have account activity (a stay, a purchase, or a login) at least once every 24 months.

When you book through the Loews website or call a property directly and provide your loyalty number, your stay is automatically tracked. If you book through a third-party site, you may need to contact the hotel after your stay to have the points manually added to your account, or you may miss the points entirely — this depends on how the third-party booking was processed.

What amenities and services vary by property

Because each Loews Hotel is a distinct property, amenities differ widely. Some have pools, some do not. Some have multiple restaurants and bars, others have one or none. Some offer spa services, fitness centers, or business centers; others do not. A beachfront Loews will have beach access; an urban Loews will not.

Before booking, visit the specific property's page on loewshotels.com to see what is actually available at that location. Do not assume that because one Loews has a feature, another one does. The property page lists rooms types, on-site dining, fitness facilities, meeting spaces, and accessibility features.

All Loews Hotels are pet-friendly, but the specific pet policy (size limits, fees, number of pets allowed) varies by property. Some charge a flat pet fee per stay, others charge per night. You must confirm the pet policy with the specific property before booking if you are traveling with an animal.

Parking, fees, and what costs extra

Parking is not included in the room rate at most Loews Hotels, and the cost varies by location. Urban properties like the Loews Philadelphia charge for parking (often $15 to $40 per day depending on the lot type). Resort properties may offer free parking or charge a resort fee that includes parking. Some properties offer valet parking at an additional cost.

Many Loews Hotels charge a resort fee in addition to the room rate. This fee covers amenities like fitness center access, pool use, or Wi-Fi. The resort fee is not always included in the advertised room price — it is added at checkout. You can see the resort fee amount on the booking confirmation before you complete your reservation.

Wi-Fi is complimentary for loyalty program members at most properties, but non-members may be charged. Rollaway beds, cribs, and early check-in or late checkout may incur additional fees. Always review the full price breakdown during booking to understand what is included and what will cost extra.

Cancellation, changes, and what happens if you need to modify your reservation

Cancellation policies are set by each property and depend on the rate type you booked. A non-refundable rate typically cannot be cancelled for a refund, though you may be able to change the dates. A refundable rate usually allows cancellation up to a certain number of days before arrival (commonly 24 hours, but sometimes 7 or 14 days).

To modify or cancel a reservation, you can log into your account on loewshotels.com, call the specific property directly, or contact Loews Hotels customer service. If you booked through a third-party site, you must contact that site or the property directly — Loews Hotels customer service may not have access to third-party bookings.

If you need to change your dates rather than cancel, most properties will allow you to move your reservation to a different date if rooms are available, though you may owe the difference in price if the new dates are more expensive. This is not may provide — check your rate terms or call the property to confirm.

Accessibility, special requests, and contacting the hotel before arrival

Loews Hotels properties include accessible rooms for guests with mobility needs. The number and type of accessible rooms vary by property. When booking, you can note accessibility needs in the special requests field, or call the property directly to discuss what accommodations are available.

If you have other special requests — a high floor, a quiet room, a room near the elevator, a crib for an infant — you can add these during booking or call the property after booking to make the request. The hotel will try to honor these requests but cannot may provide them, as room assignments depend on availability at check-in.

For questions specific to your reservation or property, calling the hotel directly is usually faster than contacting the main Loews Hotels line. The property's phone number is listed on its page on loewshotels.com and on your booking confirmation.

Frequently Asked Questions

Can I earn loyalty points if I book through Expedia or another third-party site?

Points are not automatically added when you book through third-party sites. You may be able to claim the points manually by contacting the property after your stay with your confirmation number, but this is not may provide. To may support your points are tracked, book directly through loewshotels.com or call the property directly.

Do all Loews Hotels allow pets?

Yes, all Loews Hotels are pet-friendly, but each property sets its own pet policy regarding size limits, number of pets, and fees. Check the specific property's page or call ahead to confirm the pet policy before booking.

What is the difference between the room rate and the resort fee?

The room rate is what you pay for the room itself. The resort fee is an additional charge (usually $15 to $50 per night, depending on the property) that covers amenities like pool access, fitness center use, or Wi-Fi. The resort fee is added at checkout and is not always shown in the initial advertised price.

Can I change my check-in or check-out date after I book?

Most properties allow date changes if rooms are available, but you may owe the difference in price if the new dates are more expensive. Non-refundable rates may not allow changes at all. Call the property or check your booking confirmation for the specific terms of your reservation.

How do I find the cancellation policy for my specific reservation?

Your booking confirmation email includes the cancellation policy for your rate type. You can also log into your account on loewshotels.com and view your reservation details, which show the cancellation important date and whether your rate is refundable or non-refundable.