Bed Bath & Beyond sells home goods, kitchen items, and bedding across stores and online
Bed Bath & Beyond is a retail chain that operates physical stores in the United States and Canada, plus an online store at bedbathandbeyond.com. The company sells kitchen tools, bedding, bath products, home décor, and small appliances. You can browse and buy in a store, order online for home delivery, or order online and pick up in a store.
The chain has gone through significant changes in recent years. In 2023, Bed Bath & Beyond filed for bankruptcy and closed all its stores. In 2024, a new ownership group reopened some locations under the Bed Bath & Beyond name, though the store count and locations differ from before. Before shopping, check whether a store location near you is currently open, since the network is still rebuilding.
Key Takeaways
- Bed Bath & Beyond operates both physical stores and an online store, so you can shop in person or have items delivered to your home.
- The company filed for bankruptcy in 2023 and closed all stores, but reopened under new ownership in 2024 with a smaller number of locations.
- You can check the current store locator on bedbathandbeyond.com to find whether a location is open near you.
- The store sells kitchen equipment, bedding, bath accessories, and home décor items at varying price points.
How to find a Bed Bath & Beyond store location
To find out whether Bed Bath & Beyond has an open store near you, visit bedbathandbeyond.com and use the store locator tool. Enter your city, state, or zip code. The locator will show you the address, phone number, and hours for any open locations in your area.
Because the store network is still being rebuilt after the 2023 bankruptcy, not all areas have a location. If no store appears in your search results, the closest location may be far away or there may be none in your region at this time. In that case, you can order online and have items shipped to your home, or use the order-online-pick-up-in-store option if a location is within reasonable distance.
Shopping online at Bed Bath & Beyond
The Bed Bath & Beyond website lets you browse by category — Kitchen, Bedding, Bath, Home Décor, and others. You can search by product name or brand, filter by price range, and read customer reviews. Items show the price, availability, and estimated delivery time before you add them to your cart.
When you check out, you enter your shipping address and payment information. Bed Bath & Beyond ships to addresses in the United States and Canada. Delivery times vary depending on your location and the item; the website shows an estimated delivery window for each product. You can track your order after it ships using the tracking number sent to your email.
In-store shopping and order pickup
If you have a store location nearby, you can shop in person to see and touch items before buying. You can also order online and pick up your purchase at a store, which is faster than waiting for home delivery. When you order online for store pickup, you choose the location where you want to collect your order, and the website tells you when it will be ready.
To pick up your order, go to the store during its operating hours with your order confirmation email or number. Store staff will retrieve your items from the back and bring them to the pickup counter. This option works well if you want to avoid shipping costs or need items quickly.
Payment methods and pricing
Bed Bath & Beyond accepts major credit cards, debit cards, and digital payment methods like PayPal and Apple Pay. Prices vary by item and change over time. The website shows the current price for each product, and you can compare prices across similar items to find what fits your budget.
The store occasionally runs sales and promotions, which are listed on the website. You can sign up for email notifications to learn about upcoming sales. Prices may differ between in-store and online purchases, so check both before deciding where to buy.
Returns and customer service
Bed Bath & Beyond has a return policy that allows you to return most items within a set timeframe. The specific return window and conditions depend on the item and whether you bought it in store or online. Check the return policy on bedbathandbeyond.com or ask a store associate for details before you buy.
If you have questions about a product, your order, or returns, you can contact Bed Bath & Beyond customer service through the website, by phone, or in person at a store. The website has a contact page with phone numbers and email options. Store associates can also help you find items, answer questions about products, and process returns if you shop in person.
What to know about the company's recent changes
Bed Bath & Beyond operated for decades as a major home goods retailer, but filed for bankruptcy in January 2023 and closed all stores by the end of that year. In 2024, a new ownership group purchased the brand and began reopening stores in select locations. The company is rebuilding its store network and online presence, so the shopping experience and product selection may differ from what long-time customers remember.
Because the company is still in transition, store hours, locations, and product availability may change. Before making a trip to a store or placing a large order, confirm that the location is open and that the items you want are in stock. The website is the most current source for store status and inventory information.
Frequently Asked Questions
Is Bed Bath & Beyond still in business?
Yes, but under new ownership as of 2024. The company filed for bankruptcy and closed all stores in 2023, then reopened under new management with a smaller number of locations. Check bedbathandbeyond.com to see if a store is open in your area.
Can I return items bought online to a physical store?
Return policies vary depending on the item and how you bought it. Check the return policy on bedbathandbeyond.com or contact customer service before you buy to understand whether you can return online purchases in store. Store associates can also answer this question when you visit.
Does Bed Bath & Beyond offer free shipping?
Shipping costs and free shipping thresholds change based on promotions and your location. Check the website during checkout to see the shipping cost for your order, or look for current promotions that may offer free shipping on orders over a certain amount.
What kitchen items does Bed Bath & Beyond carry?
The Kitchen category includes cookware, bakeware, small appliances, utensils, knives, cutting boards, storage containers, and other cooking and food preparation tools. Browse the Kitchen section on bedbathandbeyond.com to see the current selection and prices.
Can I order online and pick up the same day?
Same-day pickup depends on the item's availability at your chosen store location and the time you place your order. The website shows an estimated pickup time when you order. If same-day pickup is not available, you can choose a later pickup date or have the item shipped to your home instead.