Buffalo Exchange is a chain of secondhand stores that buys, sells, and trades used clothing, accessories, and media
Buffalo Exchange operates physical locations across the United States where you can walk in with items to sell or trade, or browse what others have brought in. The company does not run an online marketplace or mail-in program — you work with staff in the store itself. They buy outright for cash, accept items on consignment (meaning they sell it and you split the proceeds), or trade your items for store credit you can spend on their inventory.
The chain has been operating since 1988 and now has locations in multiple states, though not nationwide. Each store is independently owned and operated, so policies on what they buy, how much they pay, and whether they offer cash versus consignment can differ between locations. Before you visit, it helps to know what each store accepts and what their current buying terms are.
Key Takeaways
- Buffalo Exchange stores buy used items for cash, take them on consignment, or trade them for store credit — the option available depends on the individual store location.
- Each store sets its own prices and decides which items to buy, so the same jacket might fetch different amounts at different locations.
- Items must be clean, in good condition, and on-trend or classic in style; stores typically reject worn-out, stained, or heavily damaged pieces.
- You can call or visit a store in advance to ask what they are currently buying and what condition standards they use.
What Buffalo Exchange Buys and What Condition They Require
Buffalo Exchange primarily buys clothing, shoes, handbags, belts, and accessories — typically items that are current or timeless in style. They also buy media including CDs, DVDs, vinyl records, and video games, though acceptance varies by location. Items must be clean, free of stains or odors, and show minimal wear. A shirt with a small pulled thread might be rejected; one with a visible stain almost certainly will be.
Stores do not buy items that are out of fashion, heavily worn, or damaged beyond minor cosmetic issues. Ripped seams, broken zippers, faded colors from washing, and pilling are common reasons for rejection. Designer and brand-name items in good condition typically have a better chance of being accepted than generic or off-brand pieces, though this is not a may provide. The store staff will inspect each item when you bring it in and tell you on the spot whether they want it.
How Much Money You Will Receive
Buffalo Exchange does not publish a price list or standard rates. The amount you receive depends on the item's brand, condition, current demand, and what the individual store already has in stock. A pair of jeans in good condition might bring $5 to $15 in cash at one store, while a designer handbag could bring $20 to $50 or more. You will not know the offer until you bring the item in and a staff member evaluates it.
Cash payouts are typically lower than consignment splits because the store takes on the risk of selling the item. If you choose consignment instead, you and the store split the sale price when the item sells — often 50/50, though this varies. Consignment means you do not get paid when ready; you receive your share only after the item sells, which can take weeks or months. Store credit is usually worth more per item than cash but only if you plan to shop there.
The Three Ways to Sell or Trade Your Items
Cash purchase: You bring items in, staff inspect them, and if they accept the items, you walk out with cash the same day. This is the fastest option but pays the least. The store owns the item outright and keeps all the sale proceeds.
Consignment: You leave items with the store, and when they sell, you receive a percentage of the sale price. The store keeps the item for a set period (typically 60 to 90 days, depending on the location) and removes it if it does not sell. You do not get paid until the sale happens, and you may need to check back or call to see if your items sold. Not all locations offer consignment, so ask when you visit.
Store credit trade: You exchange your items for credit you can spend on anything in the store. This usually pays more per item than cash but only works if you want to buy something there. Some people use this as a way to refresh their wardrobe without spending new money.
What to Bring and How to Prepare Your Items
Wash or wipe down items before you bring them in. Remove lint, dust, and odors. If an item has a tag still attached, leave it on — that can increase the offer. Bring items on hangers if possible, though this is not required. Do not bring items in a pile of wrinkled clothes; the cleaner and more organized your presentation, the better the first impression.
Bring your ID when you visit. Most stores require identification to process a sale or consignment agreement. If you are consigning items, you may need to sign a form that explains how long the store will hold your items, what happens if they do not sell, and how you will be paid. Read this carefully before signing, because the terms vary by location.
Finding a Buffalo Exchange Location and Checking Their Current Policies
Buffalo Exchange locations are concentrated in the Southwest, West, and Midwest, with stores in states including Arizona, California, Colorado, New Mexico, Texas, and others. You can search for a store near you on the Buffalo Exchange website or by calling ahead. Since each store is independently owned, calling first is worth the time — you can ask whether they are currently buying, what condition standards they use, whether they offer consignment, and what types of items they most want right now.
Store hours and buying policies can change seasonally. Some locations may stop buying during slow periods or focus on specific categories. A quick phone call saves you a trip with items they will not accept. You can also ask whether they have a waiting list or appointment system if the store is busy.
Common Reasons Items Get Rejected
Stains, odors, and visible damage are the top reasons stores turn items away. Clothing that is out of style, too worn, or faded from repeated washing is also commonly rejected. Items that are too trendy and may not resell quickly can be declined even if they are in good condition. Undergarments, swimwear, and items with broken fasteners (zippers, buttons, snaps) are typically not accepted for hygiene or safety reasons.
Seasonal timing matters too. Stores may not want heavy winter coats in July or summer dresses in January, depending on their inventory. If an item is rejected, ask the staff why — their feedback can help you understand what to look for in future items or where else you might sell them.
Frequently Asked Questions
Do I need an appointment to sell items at Buffalo Exchange?
Most locations accept walk-ins, but some may have appointment systems during busy seasons. Call your local store to ask. Even without an appointment, you may wait if the store is busy, so going during off-peak hours (weekday mornings or early afternoons) usually means faster service.
What happens if my consignment items do not sell?
The store will remove unsold items after the consignment period ends, typically 60 to 90 days. Some locations will return items to you; others may donate or discard them. Ask about this policy when you sign the consignment agreement so you know what to expect.
Can I sell items online through Buffalo Exchange?
Buffalo Exchange does not run an online buying or selling platform. You must visit a physical store location. Some locations may have social media pages where they post new inventory, but buying and selling happen in person only.
How long does it take to get paid for consignment items?
Payment timing depends on when the item sells and the store's payment schedule. Some locations pay weekly or monthly; others may take longer. Ask the store what their payment schedule is when you drop off your items so you know when to expect money.
Can I return or exchange items I bought at Buffalo Exchange?
Return and exchange policies vary by location. Ask about the store's policy when you make a purchase. Most secondhand stores have limited or no return policies since items are sold as-is, but it is worth asking.