What Rebag does and how to use it

Rebag is an online marketplace where you mail in used clothing and accessories, and the company pays you cash or store credit for items it accepts. You pack your own box, print a prepaid shipping label from Rebag's website, and send it in. Rebag inspects each piece, decides what it will pay based on brand and condition, and deposits money into your account or sends a check. You do not negotiate prices — Rebag sets what it will pay for each item before you ship.

The process is straightforward but slow. After you mail your box, it typically takes two to four weeks for Rebag to receive it, inspect everything, and send you payment. If you need cash quickly, this is not the right service. If you have a closet full of clothes you are not wearing and do not mind waiting, Rebag removes the work of photographing items and listing them one by one, which is what you would do on Poshmark or Depop.

Rebag accepts most mainstream brands — J.Crew, Gap, Banana Republic, Levi's, Nike, Coach, and similar — but rejects fast fashion, stains, tears, and items that are out of style or heavily worn. The company is selective, which means not everything in your box will sell. Items it declines are either returned to you at your expense or donated, depending on what you choose when you ship.

Key Takeaways

  • You mail clothes to Rebag in your own box with a prepaid label, and the company inspects and pays you two to four weeks later.
  • Rebag sets the price for each item based on brand and condition — you cannot negotiate or list items yourself.
  • The company accepts mainstream brands in good condition but rejects fast fashion, stains, tears, and heavily worn pieces.
  • Payouts are typically modest — often a few dollars per item — so this works best for clearing out volume rather than making significant money.
  • Items Rebag declines can be returned to you for a fee or donated, and you choose which option when you ship.

How much money you actually receive

Rebag does not publish a price list, so you cannot know exactly what you will be paid before you ship. The company bases its offer on brand reputation, item condition, and current demand. A pair of Levi's jeans in good condition might bring $3 to $8. A Coach handbag could be $15 to $40. A stained or pilled sweater from a mid-tier brand might be rejected entirely or offered $0.50.

Most sellers report payouts of $1 to $5 per item on average, though high-end designer pieces occasionally bring more. The total for a full box of 20 to 30 items is often $20 to $60. Shipping your box costs nothing because Rebag provides the prepaid label, but if you want declined items returned instead of donated, you pay return shipping — usually $5 to $15 depending on box weight.

The math matters: if you ship 25 items and receive $40 total, that is $1.60 per item. If half are declined and you pay $10 to get them back, your net is $30 for the effort of packing and waiting a month. Compare this to selling on Poshmark or Mercari, where you set the price and keep 80 percent of what sells, but you photograph each item and handle shipping yourself.

What condition your clothes need to be in

Rebag wants clothes that look like they were worn a few times, not daily for years. Acceptable condition means no stains, no holes, no missing buttons, no broken zippers, and no pilling or fading. Seams should be intact. Hems should not be coming down. If you would not wear it yourself because of wear, Rebag will not buy it.

Seasonal items in good condition are fine — winter coats, summer dresses, formal wear you wore once. Vintage or retro pieces are accepted if they are clean and structurally sound. Activewear is harder to sell because it shows wear quickly; Rebag tends to decline athletic wear unless it is nearly new. Designer items in any condition are worth sending because Rebag pays more for recognizable brands even if they show some age.

Wash and dry-clean items before you ship them. Rebag will reject anything that smells like smoke, perfume, or mildew. Do not send items still on hangers or in dry-cleaning bags — fold them neatly. Include all original tags if they are still attached, but do not remove tags just to make something look new.

Comparing Rebag to other ways to sell used clothes

Rebag is one option among several, and the right choice depends on how much time you have and how much money you expect to make. The table below shows the main trade-offs:

ServiceYour effortTime to paymentPayout per itemBest for
RebagPack a box, print label, ship2–4 weeks$1–$5Clearing volume, no photos
PoshmarkPhoto, describe, list each item, ship when soldVaries; weeks to months$5–$30+Higher-end items, patience
MercariPhoto, describe, list each item, ship when soldVaries; weeks to months$3–$20+Faster sales, lower prices
Consignment shop (local)Drop off in person30–90 days30–50% of retailDesigner items, no shipping
DonationDrop off or schedule pickupwhen ready$0 (tax deduction only)Clearing space, tax write-off

Rebag wins if you have many items, do not want to photograph and describe each one, and do not mind waiting. Poshmark and Mercari win if you have fewer items and are willing to spend time listing them — you will usually make more per item. A local consignment shop wins if you have designer pieces and want to avoid shipping. Donation wins if you want the space cleared when ready and do not need the money.

What happens to items Rebag does not buy

When Rebag inspects your box, it separates accepted items from declined ones. You choose what happens to the declined items when you create your shipping label. Your two options are return or donate.

If you choose return, Rebag ships the declined items back to you at your expense. You pay the return shipping cost, which Rebag deducts from your payout. This makes sense only if the declined items are valuable or you want to try selling them elsewhere. If you choose donate, Rebag gives the items to a charity partner and you receive nothing for them, but you also pay nothing to get them back.

Most sellers choose donate because the return shipping cost often exceeds what they would make selling the items on another platform. You get a donation receipt from Rebag that you can use for tax purposes if you itemize deductions.

How to prepare and ship your box to Rebag

Start by gathering the clothes you want to send. Sort out anything with stains, holes, or heavy wear — Rebag will reject it, so do not waste box space. Wash and dry-clean items if needed. Fold everything neatly and pack it into a sturdy box or bag.

Go to Rebag's website and create an account. Enter your email and create a password. Tell Rebag whether you want declined items returned or donated. The website will generate a prepaid shipping label — print it and tape it to your box. Drop the box at any UPS location, USPS office, or FedEx store. Rebag covers the shipping cost, so you pay nothing to send it.

After you ship, Rebag will send you tracking information. You can check the status on the Rebag website. Once the box arrives and is inspected, Rebag will email you an offer for each item it accepts. You can review the list, accept the offer, or decline and have everything returned. If you accept, Rebag pays you by direct deposit or check, depending on what you chose when you set up your account.

Common reasons Rebag rejects items

Understanding what Rebag will not buy helps you avoid wasting time packing items it will decline. The most common rejections are fast fashion brands — H&M, Forever 21, Zara, Target, Old Navy — because these brands have low resale value. Rebag focuses on mainstream and designer brands that hold value.

Condition issues are the second major reason for rejection. Any visible stain, even a small one, is grounds for decline. Pilling on sweaters, fading on jeans, and worn cuffs on shirts all count as condition problems. Zippers that stick, buttons that are loose, and seams that are coming apart are also rejected. If an item looks worn out to you, it will look worn out to Rebag.

Trend and style matter too. Rebag buys classic pieces — jeans, plain t-shirts, blazers, neutral sweaters — more readily than trendy items that will look dated in a year. Activewear is hard to sell because it wears out quickly and shows use. Underwear, socks, and swimwear are never accepted. Items that are too small or too large for most people — very small petite sizes or very large sizes — are harder to move and more likely to be declined.

Frequently Asked Questions

How long does it take to get paid after I ship my box?

Rebag typically takes two to four weeks from the time your box arrives at their facility. This includes time for the box to be delivered, inspected, and for Rebag to process the payment. You can track your shipment on the Rebag website. Once payment is processed, direct deposit usually arrives within one to three business days.

Can I see what Rebag will pay for an item before I ship it?

No. Rebag does not publish prices or let you look up what specific items are worth before you ship. You pack your box, send it in, and find out what Rebag will pay after inspection. This is the main trade-off of using Rebag — convenience in exchange for uncertainty about the payout.

What if I disagree with the price Rebag offers for an item?

You can decline the entire offer and have everything returned to you, but you cannot negotiate individual item prices or accept some items and reject others. If you decline, you pay return shipping. Most sellers accept the offer because the return shipping cost makes it not worth sending items back.

Does Rebag accept designer brands like Coach, Michael Kors, or Gucci?

Yes. Rebag buys designer and luxury brands and typically pays more for them than for mainstream brands. Coach, Michael Kors, Kate Spade, and similar accessible luxury brands are regularly accepted. High-end designer items like Gucci or Prada are also accepted if they are in good condition.

What if my box gets lost in the mail?

Rebag provides a prepaid shipping label with tracking. If your box is lost, you can file a claim with the carrier using the tracking number. Rebag's website has instructions for filing a claim. Keep your tracking number until you receive payment confirmation.