How To Order Checks From Truist

Ordering checks is a necessary task for many account holders who prefer to conduct transactions through traditional means or simply as a backup to online payment systems. If you're a Truist customer looking to order checks, there are several straightforward methods available to you. This guide provides detailed instructions on how to order checks from Truist, along with some additional insights that can streamline the process and enhance your banking experience.

Understanding the Basics Before Ordering

Before ordering checks, it's essential to understand some fundamental aspects of the process:

• Account Information: Ensure you have your Truist account number handy, as it will be required during the ordering process.
• Check Style and Features: Truist offers various check styles and features. Decide if you need single or duplicate checks, and consider any special features like customized designs or security options.
• Price Consideration: Be aware of the cost involved in ordering checks, which can vary based on the type and quantity you choose.

Methods to Order Checks From Truist

1. Ordering Online

One of the simplest and most convenient ways to order checks from Truist is through their online banking platform. Follow these steps:

Step-by-Step Online Ordering:

1. Login to Your Account:

   • Visit the Truist online banking website.
   • Enter your username and password to access your account dashboard.

2. Navigate to Check Ordering:

   • Look for the "Accounts" tab and select your checking account.
   • Find an option like "Order Checks" or "Reorder Checks."

3. Choose Your Check Style:

   • Browse through available designs and select the one that suits your preference.
   • Choose between single or duplicate checks based on your needs.

4. Review and Confirm Order:

   • Double-check that your order details, including the check style, quantity, and shipping address, are accurate.
   • Confirm the order and agree to the terms and conditions.

5. Complete Payment:

   • Enter your payment details if there is a fee associated with the order.
   • Submit your order and wait for a confirmation email from Truist.

2. Ordering via Mobile App

If you prefer using your smartphone, Truist’s mobile banking app also supports check ordering. Here’s how:

Step-by-Step Mobile Ordering:

1. Access the Truist Mobile App:

   • Open the app on your device and log in securely using your credentials.

2. Select the Ordering Option:

   • Tap on "Accounts" and select your checking account.
   • Tap on “Additional Services” and look for “Order Checks.”

3. Personalize Your Checks:

   • Customize your checks with available options and styles.
   • Decide on the number of checks you require.

4. Review and Confirm:

   • Verify all details, including pricing.
   • Confirm the order and wait for a confirmation notification.

3. Ordering by Phone

For those who prefer personal interaction, ordering by phone is a viable option.

Step-by-Step Phone Ordering:

1. Contact Truist Customer Service:

   • Dial the customer service number found on the Truist website or your monthly statement.

2. Provide Account Information:

   • Verify your identity by providing necessary details such as your account number and other personal information as requested.

3. Specify Order Details:

   • State the type, style, and quantity of checks you wish to order.
   • Confirm your shipping address and any specific requirements.

4. Complete the Transaction:

   • Make any necessary payments over the phone.
   • Ask for a confirmation number for your order.

4. Ordering In-Person at a Branch

For individuals who enjoy face-to-face interactions, visiting a Truist branch can provide personalized assistance.

Step-by-Step In-Person Ordering:

1. Locate a Nearby Truist Branch:

   • Use the branch locator on Truist's website to find a nearby branch.

2. Visit the Bank:

   • Speak with a customer service representative or a teller about ordering checks.

3. Provide Order Details:

   • Discuss your needs, choose a design, and confirm your order details.

4. Finalize the Order:

   • Pay any applicable fees and receive a copy of your order details for reference.

Additional Tips for Ordering Checks

Check Security Features

Consider ordering checks with enhanced security features to protect against fraud. Features might include:

• Watermarking
• Microprinting
• Security Screen
• Prismatic Background

Keeping Track of Check Orders

Maintain a record of your check orders, including order dates and check numbers, to avoid running out without notice.

FAQs About Ordering Checks from Truist

1. How long does it take to receive my checks?

Typically, you can expect delivery within 7-14 business days, although expedited options may be available for an additional fee.

2. Can I track my check order?

Yes, tracking is often available. Check your email for confirmation and tracking details.

3. What should I do if my checks never arrive?

Contact Truist customer service immediately if your checks do not arrive within the estimated delivery time.

4. Are there any hidden fees?

Costs are usually transparent, but it's wise to review pricing details carefully during the order process.

5. Can I cancel or change my order?

This depends on the status of your order. Contact customer service promptly if you need to make changes.

Conclusion

Ordering checks from Truist is a simple process with multiple methods suited to different preferences. Whether you opt for online, mobile, phone, or in-person ordering, each offers conveniences and a range of customization options. Always keep track of your check orders and be mindful of security features to protect your financial transactions. For further assistance or clarification, Truist’s customer service is well-equipped to help you through the process. Explore these channels to ensure your check ordering is seamless and effective.