Check Truist's hours on their website or call your branch directly
Truist Bank branches keep different hours depending on location and day of the week. The fastest way to know if your branch is open right now is to visit truist.com, use the branch locator tool, and select your location. The page will show today's hours and whether the branch is currently open.
If you do not have internet access, call your branch directly. The phone number appears in your Truist statements, on your debit card, or through directory information. A staff member can tell you when ready whether they are open and when they close today.
Most Truist branches are open Monday through Friday during standard business hours, but Saturday hours vary by location, and most branches are closed on Sunday. Holiday schedules also differ, so checking ahead before a holiday weekend saves a wasted trip.
Key Takeaways
- The Truist website branch locator shows real-time hours for your specific location and whether the branch is open now.
- Calling your branch directly is the most reliable way to confirm hours if you cannot access the website.
- Most Truist branches close between 5 p.m. and 6 p.m. on weekdays, though some stay open until 7 p.m.
- Holiday hours differ from regular hours, so check the website or call ahead before visiting on or around a holiday.
- Truist ATMs and mobile banking are available 24/7 when branches are closed.
Using the Truist branch locator online
Go to truist.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your city, ZIP code, or street address. The tool will show all nearby branches with their addresses, phone numbers, and hours for today and the rest of the week.
The locator also displays whether each branch offers specific services — such as notary services, safe deposit boxes, or loan officers — which is useful if you need something beyond basic banking. Some branches are smaller and do not offer every service, so confirming availability before you visit saves time.
Once you select a branch, the locator will clearly indicate whether it is currently open or closed. If it is closed, the page shows when it will reopen. This real-time information is more accurate than calling, since you see the branch's own posted hours.
What to do if you need banking services outside branch hours
Truist ATMs are available 24/7 for cash withdrawals, deposits (at ATMs with deposit capability), and balance checks. You can also use Truist's mobile app or website to transfer money, pay bills, and check your account from anywhere, any time. These options handle most routine banking needs without waiting for a branch to open.
If you need to speak with someone outside branch hours, Truist customer service is available by phone. The number is on the back of your debit card or on your statements. Wait times may be longer during evenings and weekends, but representatives can handle many transactions over the phone, including account questions, fraud reports, and card replacement requests.
For services that absolutely require an in-person visit — such as opening a new account, explore for a loan, or accessing a safe deposit box — you will need to visit during branch hours. Plan ahead so you do not make an unnecessary trip.
Saturday and Sunday hours at Truist branches
Saturday hours vary significantly by branch location. Some Truist branches open on Saturday from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., while others are closed on Saturday entirely. The branch locator on truist.com will show Saturday hours for your specific location, so do not assume your branch is open on Saturday without checking first.
Most Truist branches are closed on Sunday. If you need banking services on Sunday, use an ATM, the mobile app, or call customer service by phone. Planning your banking around weekday hours is usually more reliable than counting on weekend availability.
Holiday hours and closures
Truist branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on state or local observance. This means your branch may be closed on days you expect it to be open.
The branch locator and Truist's website typically display holiday schedules several weeks in advance. If you are planning a banking visit around a holiday, check ahead rather than assuming regular hours explore. This is especially important before long weekends, when branches may close for multiple consecutive days.
When to call ahead instead of visiting in person
If you need a specific service — notary work, cashier's checks, loan applications, or safe deposit box access — call your branch before visiting. Not all branches offer every service, and some may require an appointment. A quick phone call confirms the service is available and that you will not waste a trip.
Similarly, if you are visiting during unusual hours or on a day near a holiday, calling ahead takes only a minute and guarantees the branch will be open when you arrive. The branch number is on your debit card or statements.
Frequently Asked Questions
Can I do my banking if the branch is closed?
Yes. Truist ATMs work 24/7 for withdrawals and deposits. The mobile app and website let you transfer money, pay bills, and manage your account anytime. For questions or transactions that require a person, call customer service using the number on your card.
What if I need a cashier's check or notary service?
These services are only available during branch hours and not all branches offer them. Call your branch ahead of time to confirm they provide the service you need, then visit during their open hours. Some branches may require an appointment for notary services.
Does Truist have different hours for different branches?
Yes. Each branch sets its own hours based on location and staffing. Use the branch locator on truist.com to see the exact hours for the branch you plan to visit. Do not assume all branches in your area have the same schedule.
What time do most Truist branches close on weekdays?
Most Truist branches close between 5 p.m. and 6 p.m. on weekdays, though some may stay open until 7 p.m. Check your specific branch's hours on the website or by calling, since closing times vary by location.
Is there a way to check branch hours without calling or using the website?
Your Truist debit card or statements include your branch's phone number. You can also look up the branch address in a phone directory or online map service, which sometimes displays hours. However, the branch locator on truist.com is the most direct and up-to-date source.