Truist branch hours vary by location, but most open at 9 a.m. on weekdays

Truist Bank branches typically open at 9 a.m. Monday through Friday, though some locations open as early as 8 a.m. or as late as 10 a.m. depending on the branch. Saturday hours usually start at 9 a.m. or 10 a.m., and most branches close by 1 p.m. or 2 p.m. on Saturday. Many Truist branches do not open on Sunday.

The exact opening time for your branch depends on its location and staffing. A branch in a downtown area or shopping center may have different hours than one in a smaller town. The fastest way to find your branch's specific hours is to visit Truist's branch locator on their website, enter your zip code or address, and select the branch you plan to visit.

You can also call your branch directly to confirm hours before you go, especially if you need a service that requires speaking to a banker in person, such as opening a new account or discussing a loan.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays, though some open at 8 a.m. or 10 a.m.
  • Saturday hours typically run from 9 a.m. or 10 a.m. until 1 p.m. or 2 p.m., and most branches are closed on Sunday.
  • The Truist branch locator on their website shows the exact hours for any branch near you.
  • Calling your branch directly is the most reliable way to confirm hours before making a trip.

How to find your branch's opening time online

Truist's website includes a branch and ATM locator tool that displays hours for each location. Go to the Truist homepage, look for the "Locations" or "Find a Branch" link, and enter your zip code or city name. The results will show each nearby branch with its full hours of operation, phone number, and address.

The locator also shows which services are available at each branch — for example, some branches offer mortgage services or investment information, while others handle only basic banking. If you need a specific service, you can filter by that option to find a branch that offers it.

Truist customer service phone hours

Truist customer service by phone operates on different hours than branches. Phone support for general customer service questions is typically available from 7 a.m. to 9 p.m. Monday through Friday and 8 a.m. to 5 p.m. on Saturday. Hours may vary depending on which department you reach — for example, mortgage services or investment accounts may have separate phone lines with different hours.

When you call Truist's main customer service number, the automated system will direct you to the right department and tell you the hours for that specific service. If you call outside business hours, you can leave a message or use the automated system to handle routine requests like checking your balance or reporting a lost card.

ATM access and 24/7 services

Truist ATMs are available 24 hours a day, 7 days a week, so you can withdraw cash or check your balance at any time. ATMs are located at most Truist branches and at many other locations throughout their service area. You can use the branch locator to find ATMs near you.

Online banking through Truist's website and mobile app is also available 24/7. You can transfer money between accounts, pay bills, deposit checks by phone, and view your account history at any time of day or night. Some services like wire transfers may have cutoff times — typically in the late afternoon — after which requests are processed the next business day.

Holiday hours and closures

Truist branches close on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, branches are closed and customer service phone lines may have reduced hours or be unavailable.

If you need to handle banking on a holiday, you can use ATMs and online banking. Check the Truist website or call your branch ahead of time if a holiday falls on a day you planned to visit, because some branches may also close early on the day before a holiday.

Truist drive-through and lobby hours

Most Truist branches have both a drive-through window and an indoor lobby. Drive-through hours are often extended compared to lobby hours — a drive-through might stay open until 6 p.m. or 7 p.m. on weekdays, while the lobby closes at 5 p.m. This allows you to deposit checks, withdraw cash, or handle quick transactions after the lobby closes.

However, if you need to speak with a banker about opening an account, explore for a loan, or discussing investment options, you must visit during lobby hours when staff are available. The branch locator shows both drive-through and lobby hours separately for each location.

Frequently Asked Questions

What time does Truist open on Saturday?

Most Truist branches open at 9 a.m. or 10 a.m. on Saturday and close by 1 p.m. or 2 p.m. Hours vary by branch, so check your local branch's hours on the Truist website or call ahead to confirm.

Can I bank at Truist on Sunday?

Most Truist branches are closed on Sunday, but you can use ATMs and online banking 24/7. If you need to speak with a banker on Sunday, some branches in high-traffic areas may have limited Sunday hours — check the branch locator to see if yours does.

What if I need to visit Truist outside of branch hours?

Use Truist's 24/7 ATMs to withdraw cash or check your balance, or log into online banking to transfer money, pay bills, or deposit checks by phone. For questions that require speaking to someone, call customer service during their hours or visit during your branch's next business day.

Do Truist branches have different hours during the week?

Most branches keep the same hours Monday through Friday, opening at 9 a.m. and closing between 5 p.m. and 6 p.m. Some branches may have slightly different hours on certain days, so use the branch locator or call to confirm your specific branch's weekday schedule.