You can delete your Uber account through the app or website, and the process takes a few minutes
Deleting your Uber account removes your profile, payment methods, ride history, and personal information from Uber's systems. Once deleted, you cannot use that account to request rides, and Uber will not restore it. If you have an active ride or outstanding balance, you will need to settle those before deletion goes through. The deletion itself is permanent — there is no recovery period or way to reactivate the account later.
You can start the deletion process from your phone or computer. Uber does not require you to contact customer support or provide a reason. The steps differ slightly depending on whether you use the mobile app or the website, but both routes reach the same result.
Key Takeaways
- You can delete your account directly through the Uber app or website without calling support or explaining why.
- Any active rides must be completed or cancelled, and any outstanding charges must be paid before deletion is allowed.
- Deletion is permanent and cannot be undone — Uber will not restore a deleted account.
- The process takes a few minutes and removes all your personal data, payment methods, and ride history from Uber's records.
How to delete your account through the Uber app
Open the Uber app and tap the account icon in the bottom right corner. This opens your profile menu. Scroll down to the bottom of the menu and look for "Settings" — tap it. In Settings, scroll down again until you see "Delete Account" near the bottom. Tap that option.
Uber will show you a confirmation screen explaining that deletion is permanent. Read through the information, then tap "Delete" or "Confirm Deletion" (the exact wording varies by app version). You may be asked to enter your password or verify your identity through a code sent to your email or phone number. Complete that verification step, and your account will be scheduled for deletion.
The account typically disappears from Uber's system within a few hours, though it can take up to 24 hours in some cases. During that time, you will not be able to use the app, but your data is still being removed in the background.
How to delete your account through the website
Go to uber.com and sign in with your email and password. Click on your profile icon or name in the top right corner, then select "Account Settings" from the dropdown menu. On the Account Settings page, scroll down until you find "Delete Account" — it is usually near the bottom of the page.
Click "Delete Account" and Uber will ask you to confirm. You will see a message explaining that the deletion is permanent and cannot be reversed. Click the confirmation button, and you may be asked to verify your identity by entering a code sent to your email or phone. Once you complete verification, the deletion process begins.
Like the app, website-initiated deletions typically complete within a few hours to 24 hours. You will receive a confirmation email once the account has been fully removed.
What you need to do before deleting
If you have an active ride in progress, you must complete or cancel it before deletion will go through. Uber will not let you delete an account while a ride is happening. If you have a ride scheduled for the future, cancel it first through the app or website.
Check your account for any outstanding charges or unpaid balances. This includes ride fees, tips, or any other charges that have not been paid. If there is a balance owed, pay it using the payment method on file before you attempt deletion. Uber will block deletion if money is owed.
If you are an Uber driver as well as a rider, you may have a separate driver account. Deleting your rider account does not delete your driver account, and vice versa. You will need to delete each one separately if you want both removed.
What happens to your data after deletion
Once your account is deleted, Uber removes your name, email, phone number, payment methods, and ride history from its active systems. You will no longer appear in Uber's user database, and the company will not send you promotional emails or notifications.
Uber may retain some information for legal or accounting reasons — for example, records of past transactions may be kept for tax purposes or to resolve disputes. However, this retained data is not linked to your account and is not used for marketing or to contact you. The company's privacy policy outlines what data is kept and for how long.
If you had a referral code or had referred other people to Uber, those referral relationships end when your account is deleted. Any credits or rewards you had not yet used will be lost.
If deletion does not go through
If you see an error message or the deletion button does not work, the most common reason is an active ride or unpaid balance. Go back to your account and check for any rides in progress or outstanding charges. Cancel any scheduled rides and pay any balance owed, then try deletion again.
If the app is not responding, try using the website instead, or vice versa. Sometimes a technical glitch on one platform clears up when you use the other. Make sure you are signed into the correct account — if you have multiple Uber accounts, you may be signed into the wrong one.
If you still cannot delete after checking for active rides and balances, you can contact Uber support through the app or website. Go to "Help" in the menu, search for "delete account," and select the option to contact support. Explain that you are trying to delete your account and are seeing an error. Support can investigate whether something is blocking deletion on their end.
Alternatives if you want to keep your account but stop using it
If you are not sure whether you want to delete permanently, you can pause your account instead. This keeps your account and data intact but stops Uber from sending you notifications and promotional messages. You can reactivate a paused account at any time by signing back in.
To pause your account, go to Settings in the app or website and look for "Pause Account" or "Deactivate Account" — the exact name varies. This is different from deletion and is reversible. If you change your mind later, you can sign back in and resume using Uber without losing your payment methods or ride history.
Frequently Asked Questions
Can I get my deleted account back?
No. Deletion is permanent, and Uber does not restore deleted accounts. If you want to use Uber again, you will need to create a new account with a new email address. Make sure you are certain about deletion before you confirm it.
Will deleting my account remove me from Uber Eats too?
If you use the same email for both Uber and Uber Eats, deleting your Uber account may affect your Uber Eats account as well, depending on how your accounts are linked. Check whether your Uber Eats account is separate before deleting. If they share the same login, you will lose access to both.
What if I have a scheduled ride when I try to delete?
You must cancel any scheduled rides before deletion will go through. Open your app, find the scheduled ride, and tap "Cancel Ride." Once it is cancelled, you can proceed with account deletion.
Do I have to give a reason for deleting my account?
No. Uber does not require you to explain why you are deleting your account. You can delete without providing any reason or feedback.
How long does it take for my account to be completely deleted?
The deletion process usually completes within a few hours, though it can take up to 24 hours. You will receive a confirmation email once it is done. During that time, you cannot use your account, but your data is still being removed from Uber's systems.